Risk Communication and Community Engagement (RCCE) Specialist

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

Following the 3-level grading of the emergency in Ukraine on 24 February 2022, a structure has been put in place to respond to the emergency in Ukraine and surrounding countries. This includes a Communication Pillar at regional and country level. RCCE specialists are needed in Ukraine’s surrounding countries to coordinate RCCE strategies and plans, implementing and measuring RCCE activities in the context of refugees arriving from Ukraine.

Reporting to the WHO Representative (WR) and/or Head of the Country Office (HoCO), and under the regular guidance of the Risk Communication and Community Engagement Regional Adviser WHE/EURO and the Communication Manager, the volunteer is expected to deliver effective RCCE interventions informed by listening and relevant to target audience.

• Coordinate the development and implementation of a RCCE action plan for the country office and in support of national authorities, as part of the health response operations to Ukraine’s emergency. This includes: • Identify key target audiences with a focus on refugees and host populations; • Use listening mechanisms and data collection and analysis methods to monitor and analyze information and address perceptions among key target audiences; • Map key areas of interest and concern in both refugees and host populations; • Based on listening data; • develop relevant RCCE messages and materials (brochures, leaflets and posters including graphic design; animated videos; radio and TV scripts; social media content), campaigns, and other initiatives, in languages and formats used by target audiences; • Respond to rumours and misinformation as needed; • Deploy RCCE messages, materials, campaigns etc. to key target audiences via trusted sources and channels; • Engage community influencers (e.g. community leaders, health mediators, faith-based organizations, civil society organizations) and co-develop and deliver effective RCCE interventions; • Measure and evaluate interventions by setting a MEL strategy; • Support WHO coordination on RCCE across UN agencies and health partners; • Report regularly on RCCE activities and issues to the IM and respective RO counterparts; • Build and maintain RCCE capacity in the country (WHO Country Office, national authorities, partners, media and other stakeholders) through trainings, coaching and on-the-job support; • Perform any other related incident-specific duties, as required by supervisors.

Results/expected outputs: The mission of WHO’s Health Emergencies Programme (The Programme) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies: • Identify key target audiences with a focus on refugees and host populations; • Use listening mechanisms and data collection and analysis methods to monitor and analyze information and address perceptions among key target audiences; • Map key areas of interest and concern in both refugees and host populations; • Based on listening data; • develop relevant RCCE messages and materials (brochures, leaflets and posters including graphic design; animated videos; radio and TV scripts; social media content), campaigns, and other initiatives, in languages and formats used by target audiences; • Respond to rumours and misinformation as needed; • Deploy RCCE messages, materials, campaigns etc. to key target audiences via trusted sources and channels; • Engage community influencers (e.g. community leaders, health mediators, faith-based organizations, civil society organizations) and co-develop and deliver effective RCCE interventions; • Measure and evaluate interventions by setting a MEL strategy; • Build and maintain RCCE capacity in the country (WHO Country Office, national authorities, partners, media and other stakeholders) through trainings, coaching and on-the-job support.

• Professionalism • Integrity • Teamwork and respect for diversity • Commitment to continuous learning • Planning and organizing • Communication • Flexibility • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards WHO’s mission and vision, as well as to the UN Core Values.

RCCE related professional experience, part of which working in disease outbreaks or health emergencies. Proven experience in the development and implementation of RCCEs strategies and plans. Desirable: Knowledge or understanding of WHO mandate and goals in emergency response relief or experience in similar positions in the UNs.

Other Skills (e.g. IT): Computer literacy. Excellent presentation skills, with proven ability to write in English in a clear and concise manner. Knowledge or skills in visual design. • Excellent interpersonal skills. Effective negotiation, facilitation and consensus building skills. Ability to work under pressure while producing results. Ability to “think outside the box” and to make innovative proposals related to RCCE. Tact, discretion and diplomacy. Knowledge or understanding of WHO mandate and goals in the emergency incident management context. • Sound security awareness.

Slovakia is a calm and comfortable region, where people feel completely safe. The culture of society's behavior is at a high level. Cleanliness and order on the city streets, good roads, and modern infrastructure, a real European standard of living.

UN Volunteer entitlements and allowances: The purpose of the allowances and entitlements paid to UN Volunteers is to enable UN Volunteers to sustain a secure standard of living at the duty stations in line with United Nations standards without incurring personal costs. The allowances are in no way to be understood as compensation, reward, or salary in exchange for the UN Volunteer’s service. Contingent on specific eligibility criteria, location of the volunteer assignment and contractual type and category, the payment of allowances will begin from the date of Commencement of Service For more information on entitlements please read the Condition of Service (https://explore.unv.org/cos) and use the entitlement calculator (https://app.unv.org/calculator) for the most up to date information.