Risk Communication and Community Engagement (RCCE) Specialist

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

Following the 3-level grading of the emergency in Ukraine on 24 February 2022, a structure has been put in place to respond to the emergency in Ukraine and surrounding countries. This includes a Communication Pillar at regional and country level.

RCCE specialists are needed in Ukraine’s surrounding countries to coordinate RCCE strategies and plans, implementing and measuring RCCE activities in the context of refugees arriving from Ukraine

Reporting to the WHO Representative (WR) and/or Head of the Country Office (HoCO), and under the regular guidance of the Risk Communication and Community Engagement Regional Adviser WHE/EURO and the Communication Manager, the volunteer is expected to deliver effective RCCE interventions informed by listening and relevant to target audience.

Coordinate the development and implementation of a RCCE action plan for the country office and in support of national authorities, as part of the health response operations to Ukraine’s emergency. This includes: • Identify key target audiences with a focus on refugees and host populations; • Use listening mechanisms and data collection and analysis methods to monitor and analyze information and address perceptions among key target audiences; • Map key areas of interest and concern in both refugees and host populations; Based on listening data, • Develop relevant RCCE messages and materials (brochures, leaflets and posters including graphic design; animated videos; radio and TV scripts; social media content), campaigns, and other initiatives, in languages and formats used by target audiences; • Respond to rumours and misinformation as needed. • Deploy RCCE messages, materials, campaigns etc. to key target audiences via trusted sources and channels. • Engage community influencers (e.g. community leaders, health mediators, faith-based organizations, civil society organizations) and co-develop and deliver effective RCCE interventions. • Measure and evaluate interventions by setting a MEL strategy. • Support WHO coordination on RCCE across UN agencies and health partners; • Report regularly on RCCE activities and issues to the IM and respective RO counterparts. • Build and maintain RCCE capacity in the country (WHO Country Office, national authorities, partners, media and other stakeholders) through trainings, coaching and on-the-job support. • Perform any other related incident-specific duties, as required by supervisors

The mission of WHO’s Health Emergencies Programme (The Programme) is to help countries, and to coordinate international action, to prevent, prepare for, detect, rapidly respond to, and recover from outbreaks and emergencies; a. Identify key target audiences with a focus on refugees and host populations; b. Use listening mechanisms and data collection and analysis methods to monitor and analyze information and address perceptions among key target audiences; c. Map key areas of interest and concern in both refugees and host populations; d. Based on listening data, • develop relevant RCCE messages and materials (brochures, leaflets and posters including graphic design; animated videos; radio and TV scripts; social media content), campaigns, and other initiatives, in languages and formats used by target audiences; • Respond to rumours and misinformation as needed. e. Deploy RCCE messages, materials, campaigns etc. to key target audiences via trusted sources and channels. f. Engage community influencers (e.g. community leaders, health mediators, faith-based organizations, civil society organizations) and co-develop and deliver effective RCCE interventions. g. Measure and evaluate interventions by setting a MEL strategy.

• Professionalism • Integrity • Teamwork and respect for diversity • Commitment to continuous learning • Planning and organizing • Communication • Flexibility • Genuine commitment towards the principles of voluntary engagement

RCCE related professional experience, part of which working in disease outbreaks or health emergencies. Proven experience in the development and implementation of RCCEs strategies and plans are essential. Knowledge or understanding of WHO mandate and goals in emergency response relief or experience in similar positions in the UNs is an asset

The Republic of Moldova lies in the central part of Europe in the north-eastern Balkans. Moldova occupies an area of 33,843.5 km2. The capital of Moldova is Chisinau. On the North, East and South Moldova is surrounded by Ukraine, and on the West it is separated from Romania by the Prut River. The landscape of Moldova consists of hilly plains with an average altitude of about 150 meters (495 feet) above sea level, which flatten gradually toward the southwest. Old forests called Codrii cover the central part of the country. Moldova is in an earthquake zone connected to the Carpathian Mountains. The last major earthquake occurred in 1989, although smaller scale earthquakes are common throughout the year. Moldova’s two major rivers are the Nistru and the Prut, and a short span of the Danube crosses the extreme southern part of the republic. There are more than 3,000 small rivers or tributaries, of which only seven are longer than 80 km (50 miles). Moldova has more than 50 natural lakes and is rich in mineral-water springs. The country has a temperate climate with four definite seasons. Summers are warm and humid, with an average high temperature in July of +26 degrees Celsius. Winters are cold, especially because of the high humidity. Temperatures can remain below -10 degrees Celsius for several days, and snowfalls are usually not extreme, and snow can remain on the ground for up to several weeks. Spring and autumn are usually beautiful with mild temperatures. Chisinau, the capital, offers a wide variety of cultural and entertainment possibilities, such as opera, ballet, theatre, circuses, and nightclubs. The options decrease, however, in proportion to the population of the community. There are also a growing number of cafes and bars in Moldova, which offer diversity of food and drinks. The computerization of Moldova is progressing rapidly, Internet service is very popular in Moldova at reasonable rates and wireless facilities are available in many locations, therefore using Internet is the common way to stay in contact with friends and family in the home country. The capital city is very green with a lot of parks, lakes and trees around, and it has developed network of cheap public transport, which includes trolleybuses, buses and minibuses. Taxi services are well developed and are quite price-accessible

As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials

UN Volunteer entitlements and allowances: The purpose of the allowances and entitlements paid to UN Volunteers is to enable UN Volunteers to sustain a secure standard of living at the duty stations in line with United Nations standards without incurring personal costs. The allowances are in no way to be understood as compensation, reward, or salary in exchange for the UN Volunteer’s service. Contingent on specific eligibility criteria, location of the volunteer assignment and contractual type and category, the payment of allowances will begin from the date of Commencement of Service For more information on entitlements please read the Condition of Service (https://explore.unv.org/cos) and use the entitlement calculator (https://app.unv.org/calculator) for the most up to date information