RIM COVID Outreach Coordinator

Job Description

IRC Background:

Founded in 1933, the International Rescue Committee (IRC) is a leading nonsectarian, voluntary organization providing relief, protection and resettlement services for refugees and victims of oppression. For over 20 years, our Tucson office has provided a range of services including resettlement and economic empowerment services, immigration, community gardening and case management for refugees, asylees and other immigrant populations.

Our strength and success lie within our core values of Service, Accountability, Equality, and Integrity. We are strongly motivated by our clients and are dedicated to delivering high-impact and quality programs.

Job Summary

The Refugee, Immigrant, and Migrant (RIM) COVID Outreach Coordinator will be responsible for developing and conducting COVID outreach to RIM communities. In collaboration with the Sr. Health Program Manager, the RIM CO Coordinator will be responsible for creating and delivering COVID health educational materials including videos, social media posts, and flyers, disseminate and track produced content to clients and Community Based Organizations, lead a RIM Health Advisory Board, coordinate focus groups, supervise and train community health workers, conduct qualitative research, organize health education and vaccination events, and identify COVID community champions. The position reports to Sr. Health Program Manager under the Health Department in Tucson.

Major Responsibilities:

- Coordinate with the Sr. Health Program Manager to develop a targeted outreach plan to reach RIM communities. - Develop dissemination and tracking plan for targeted communities, execute dissemination & collect analytical information (with support from project's M&E Manager) - Facilitate activities designed to gather data about COVID-19 knowledge, attitudes, and practices, particularly related to vaccine hesitancy and acceptance in different populations and how these change over time with messaging among RIM communities. - Review, edit and provide material feedback on produced content and other materials. - Participate in weekly bilateral meetings with project leads across the IRC network to share strategies on project deliverables, discuss best practices, and tackle challenges. - Coordinate video and audio message recordings with RIM community members on COVID risk mitigation, vaccination, and contact tracing. - Identify and help recruit COVID Champions to develop and deliver innovative ideas for engaging community members and participate in multimedia campaigns., - Support COVID Champions to facilitate focus groups, recruit key informants, conduct surveys, and engage with RIM community members through social media such as Facebook Live events, WhatsApp group chats, etc. - Supervise, train, and support Community Health Workers’ (CHWs) in COVID outreach efforts. - Lead monthly RIM Health Advisory Board Meetings. - Coordinate COVID Health Education and vaccination events. - Follow all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.

Key Working Relationships:

Position Reports to: Sr. Health Program Manager Position directly supervises: Community Health Workers, Interns, and volunteers within program.

Indirect Reporting: IRC Tucson Director, IRC HQ Other Internal and/or external contacts:

Internal: IRC staff, interns, and volunteers

External: Community partners, religious and faith-based communities, DES, law enforcement, schools, Banner University Medical Center, Pima County Health Department, Arizona State Refugee Health Coordinator, and other medical providers.

Job Requirements:

**Education****: Undergraduate degree in a related field or five years of experience in health-related case management position working with a minority population, is preferred.

Work Experience: Two+ years of professional work experience; preferably in public health, non-profit, or social services environment

Demonstrated Skills and Proficiencies:

- Experience working with refugees and/or immigrants; cross-cultural or overseas experience accepted. - Computer proficiency with an emphasis on Microsoft Office applications (Word, Excel, Teams, Outlook). Proven experience in web-based data entry systems, with both data extraction and design preferred. - Highly organized self-starter with proven success prioritizing multiple tasks, making critical decisions, and delivering results in a fast-paced environment with tight deadlines - Strong attention to detail with the ability to prioritize and manage time effectively. - Flexibility with demonstrated ability to maintain responsibility for multiple tasks in the context of a diverse, fast-paced work environment. - Strategic, creative, problem solver capable of working well independently and as a part of a team. - Ability to network and create partnerships. - Working knowledge of COVID mitigation and prevention. - Must have a valid driver’s license, active insurance policy, and access to reliable transportation. - In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.

Language Skills: Fluency in written and spoken English, bilingual ability preferred in Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona. Cross-cultural understanding and strong communication skills, both written and verbal.

Working Environment:

Currently hybrid remote/in person work. Standard office work environment combined with some travel throughout service delivery area.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

#LI_GR1 IRC- leading the way from harm to home

Qualifications