Resettlement Caseworker Intern (Unpaid)

Assist the Caseworker team with refugee care and resource referrals

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IRC - The International Rescue Committee

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Overview

Assist the Caseworker team with refugee care and resource referrals

You have:

  • Must have a Level One Fingerprint Clearance Card
  • Cultural competency & consideration
  • Excellent written & verbal skills
  • Proficient with Excel & other Microsoft Office applications
  • Self-starter, ability to complete projects with minimal supervision
  • Access to reliable, insured vehicle
  • Interest in social work, or international studies preferred, but not required
  • Computer literacy, database experience preferred
  • Ability to take initiative and work independently
  • Empathy and open-mindedness across a cultural environment
  • Strong organizational skills
  • Must be comfortable working with the LGBTQ and Asylum Seeker community
  • Must complete a HireRight Background Check

Caseworker Intern is part of the Casework team and takes on refugee cases that require closer care and attention. The Intern will work with the team to provide ongoing assistance to refugee clients as part of holistic case management. The intern will assist the caseworker in providing services to the client. Additionally, the intern will also research potential community resources and provide referrals to new and existing partners within the community. Finally, the intern will also be tasked with helping the CM caseworker enroll clients & track their progress.

Qualifications RESPONSIBILITIES:

Under the supervision of the Caseworker, the Intern will assist with the following:

• Assist with home set ups, including delivery and assembly of household goods as needed

• Assist with airport pick-ups for new arriving clients

• Enroll clients in ARRPODS state database

• Assist Caseworkers with online referrals to other programs and provides

• Maintain confidential health information & materials relevant to refugee populations with severe medical, mental, & social needs;

• Other relevant program support duties, as assigned

LEARNING OBJECTIVES:

• Learn about the services that refugees are eligible for upon arrival in the U.S., including public benefits in Phoenix and local resources in the Metro area

• Learn about strategies for effective, holistic case management

• Develop resourcefulness and problem-solving skills to work independently in different situational contexts

• Learn to communicate effectively with clients across cultures

REQUIREMENTS:

• Must have a Level One Fingerprint Clearance Card

• Cultural competency & consideration

• Excellent written & verbal skills

• Proficient with Excel & other Microsoft Office applications

• Self-starter, ability to complete projects with minimal supervision

• Access to reliable, insured vehicle

• Interest in social work, or international studies preferred, but not required

• Computer literacy, database experience preferred

• Ability to take initiative and work independently

• Empathy and open mindedness across-cultural environment

• Strong organizational skills

• Must be comfortable working with the LGBTQ and Asylum Seeker community

• Must complete a HireRight Background Check

Potential interview questions

Can you describe a time when you had to work with a diverse group of clients? This tests your experience and comfort in diverse environments. Share specific examples highlighting collaboration and communication.
How do you prioritize tasks when managing multiple clients’ needs? The interviewer wants to know your organizational skills and efficiency. Pro members can see the explanation.
Can you give an example of a problem you solved independently? Pro members can see the explanation. Pro members can see the explanation.
How would you approach a situation where a client is uncomfortable sharing personal information? Pro members can see the explanation. Pro members can see the explanation.
What strategies would you employ to research community resources for clients? Pro members can see the explanation. Pro members can see the explanation.
Added 1 year ago - Updated 1 year ago - Source: rescue.org