Case Work Intern - Survivor Services

Assist with case work and support services for survivors of torture.

This opening is not available anymore. Do not try to apply for this job.

IRC - The International Rescue Committee

Open positions at IRC
Logo of IRC

Overview

Assist with case work and support services for survivors of torture.

You have:

  • Cultural competency & consideration
  • Excellent written & verbal skills
  • Proficient with Excel & other Microsoft Office applications
  • Self-starter, ability to complete projects with minimal supervision
  • Access to reliable, insured vehicle
  • Interest in public health, social work, or international studies preferred, but not required
  • Computer literacy, database experience preferred
  • Ability to take initiative and work independently
  • Empathy and open-mindedness across a cultural environment
  • Strong organizational skills
  • Must be comfortable working with the LGBTQ community and Asylum Seekers
  • Level One Fingerprint Clearance
  • Covid-19 vaccination

RESPONSIBILITIES: Under the supervision of the Survivors of Services Manager and Survivors of Torture (SOT) & Services to Afghan Survivors Impacted by Combat (SASIC) Caseworkers, interns will assist with the following:

- Learn how to provide trauma informed and victim centered services to vulnerable refugees and immigrants that have experienced significant trauma;

- Provide direct service to clients through one-on-one interactions (in office and home visits);

- Provide training for the clients including cultural orientation, transportation, life skills, job readiness training, banking, budgeting classes and client rights and responsibilities;

- Assist clients with connecting to community resources (including: food banks, libraries, shelters, etc.);

- Coordinate individual appointment logistics with health or social providers;

- Provide transportation for client appointments, as needed;

- Collaborate with IRC staff and community partners to enhance activities and supplement services to clients;

- Assist with facilitating psycho-social support groups when needed;

- Research other community resources and continue to expand the resource lists;

- Document all activities in case notes and send weekly client reports;

- Input client data in tracking systems;

- Other relevant program support duties, as assigned.

- LEARNING OUTCOMES

- Understand Humanitarian Crisis Response and Recovery

- Learn Humanitarian Policy and Advocacy

- Strengthen Cultural Competence in Crisis Response

- Develop Practical Problem-Solving and Critical Thinking Skills

- Client Assessment and Case Management

- Cultural Competence and Ethical Decision-Making

- Communication Skills

- Professional Development and Self-Care

- Community Engagement and Advocacy

Qualifications REQUIREMENTS:

- Cultural competency & consideration

- Excellent written & verbal skills

- Proficient with Excel & other Microsoft Office applications

- Self-starter, ability to complete projects with minimal supervision

- Access to reliable, insured vehicle

- Interest in public health, social work, or international studies preferred, but not required

- Computer literacy, data base experience preferred - Ability to take initiative and work independently

- Empathy and open mindedness across-cultural environment

- Strong organizational skills

- Must be comfortable working with the LGBTQ community and Asylum Seekers

- Level One Fingerprint Clearance - Covid-19 vaccination

CLEARANCES:

All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.

COMMITMENT:

- Fall: Minimum of 15 hrs/wk for 14 weeks

- Availability during IRC business hours (M-F, 9:00am-5:00pm)

- Preference given to applicants able to make a multi-term commitment.

Please note this is an unpaid position at the IRC Phoenix (Glendale) office.

This position reports to the Survivors Services Manager

Potential interview questions

Describe a time you demonstrated cultural competency in your work or studies. This question assesses the candidate's understanding and application of cultural sensitivity. Share an experience where you interacted with individuals from different backgrounds and how you adapted.
How do you prioritize tasks when working independently on a project? This question evaluates time management and organizational skills under minimal supervision. Pro members can see the explanation.
What steps would you take to assist a client feeling overwhelmed by their circumstances? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of how you have worked collaboratively with others in a community service setting? Pro members can see the explanation. Pro members can see the explanation.
What experience do you have that makes you prepared to support clients in a trauma-informed manner? Pro members can see the explanation. Pro members can see the explanation.
How would you approach documenting client interactions effectively? Pro members can see the explanation. Pro members can see the explanation.
What role do you think community resources play in supporting vulnerable individuals? Pro members can see the explanation. Pro members can see the explanation.
How do you maintain professional boundaries while working with clients from marginalized communities? Pro members can see the explanation. Pro members can see the explanation.
Added 10 months ago - Updated 9 months ago - Source: rescue.org