Reporting Officer
Provide situational awareness support and crisis management in UN operations.
Overview
Provide situational awareness support and crisis management in UN operations.
You have:
- 3-5 years in political or international affairs, public information/journalism, military, police, security, civil affairs, humanitarian affairs, human rights, crisis operations and management, or related field is required.
- Expert-level knowledge of Word, Excel, PowerPoint, social media, and others.
- Ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds.
- Proven ability to draft and disseminate integrated reports, including daily and weekly situation reports.
- Capacity to transfer information and knowledge to a wide range of different target groups.
Contract
This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.
The advertised position is located in the UNDSS Global Security Information Centre (GSIC), Division of Field Operations (DFO). The incumbent will be part of the team mandated to provide UNDSS leadership with a 24/7 common situational awareness overview to support coordination and operational planning and facilitate crisis management. The incumbent reports to the Chief of the GSIC.
The GSIC provides decision-making support to UN senior leadership and global situational awareness. The Center is an integrated information and crisis hub providing cross-pillar analytics, situational awareness, and support to risk and crisis management. Its products support senior-level decision-making and information sharing across the UN Security Management System, UNSMS.
Under the direct supervision of Chief of the Global Security Information Centre (GSIC), the UNV :
· Serves on shift in the UNDSS Global Security Information Centre (GSIC), a 24/7 operation, receiving, evaluating and disseminating information and reports from various sources.
· Alerts appropriate UNDSS Regional Desks to threat and security developments worldwide.
· Collects information from UNDSS field security and Regional Desk officers at Headquarters.
· Drafts and timely disseminates integrated reports, including daily and weekly situation reports, within the UN Security Management System (UNSMS) about significant developments.
· Drafts incident ("flash") reports about important, urgent events and new developments affecting the UNSMS.
· Performs other assignments as required.
Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities :
· Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day).
· Be acquainted with and build on traditional and/or local forms of volunteerism in the host country.
· Provide annual and end of assignment self- reports on UN Volunteer actions, results and opportunities.
· Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.
· Assist with the UNV Buddy Programme for newly-arrived UN Volunteers.
· Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.
· Professionalism: demonstrated understanding of operations relevant to UNDSS; technical capabilities or knowledge relevant or transferrable to UNDSS procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented.
· Integrity: demonstrate the values and ethical standards of the UN and UNDSS in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority.
· Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues.
· Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.
· Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan,coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities.
· Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups.
· Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary.
· Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNDSS’s mission and vision, as well as to the UN Core Values.
3-5 years in political or international affairs, public information/journalism, military, police, security, civil affairs, humanitarian affairs, human rights, crisis operations and management, or related field is required.
Computer skills : - Expert-level knowledge of Word, Excel, PowerPoint, social media, and others.
The incumbent will be granted access to UN Confidential reports. Such access will be contingent upon compliance with ST/SGB/2007/6 and the signing of appropriate confidentiality or non-disclosure agreements during onboarding.
As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials.
Potential interview questions
| Describe a time when you had to handle a crisis situation. What steps did you take? | This question assesses your crisis management skills and decision-making process. | Detail the crisis, your response, and the outcome, showing your problem-solving abilities. |
| How do you ensure effective communication with diverse stakeholders? | This evaluates your interpersonal and communication skills. | Pro members can see the explanation. |
| Can you provide an example of a report you have written? What information did it contain? | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you use to collect and analyze data for security assessments? | Pro members can see the explanation. | Pro members can see the explanation. |
| Explain a challenging team project and how you contributed to its success. | Pro members can see the explanation. | Pro members can see the explanation. |
| What is your approach to working under pressure with tight deadlines? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure confidentiality while managing sensitive information? | Pro members can see the explanation. | Pro members can see the explanation. |
| What motivates you to engage in voluntary action within the community? | Pro members can see the explanation. | Pro members can see the explanation. |