Registered Nurse
Perform clinical duties and support medical operations in Kosovo.
Overview
Perform clinical duties and support medical operations in Kosovo.
You have:
- Post graduate work experience at the national and/or international level in the medical field.
- At least 2 years’ experience in the hospital setting.
- Valid provider certificate for ALS, valid PHTLS provider certificate desirable.
- Strong proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and possess basic knowledge of database and spreadsheet management.
- Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel.
- Self-motivated, ability to work with minimum supervision.
- Ability to learn new software quickly and adapt to telemedicine tools.
Contract
This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.
All references to Kosovo shall be understood to be in the context of Security Council Resolution 1244 (1999).
Within the delegated authority and under the supervision of Chief Medical Officer or his/her designated mandated representative(s), the UN Volunteer Registered Nurse will undertake the following roles and responsibilities:
Clinical Duties:
Day-to-day clinical duties: checking the patient’s vital signs, giving medication, oral and injections, injecting vaccines, assisting doctors in wound dressing, and giving care as required. Respond to emergency calls and assist doctors in providing adequate care and performing respective duties in the treatment of the patient. Perform ECG, blood tests for glucose, malaria and Covid 19 antigen test. Prepare patients for different intervention and escort patients to other medical facilities as required. Organize for on call and other duties including weekends as required. Perform nursing care related to her/his professional capacity. Responsible for emergency room and doctor’s consultation rooms, ensure that all equipment is ready for use and functional e.g. defibrillator, ECG machine, glucometer, etc. Receives patients and records the necessary data for effective treatment. Ensures safety of the patients while performing the duties. Communicate with patients and update the doctors in the clinic. Provide support and cooperate with the forward medical team. Maintains patient’s records and exercises confidentiality. Maintain the tracking system by keeping the database updated. Perform other related duties as required.
Medico-administrative responsibilities • Maintain all Medical Unit records, computer entry of data in Earthmed. Performing duties related to requisitioning, receiving, storing and management of the Equipment and Inventories. Preparing memos for write-off, scrap, and donation. Prepare comprehensive reports and summaries as required. Assist in procuring medical items (medicines, COVID-19 tests, consumables)
• Professionalism: demonstrated understanding of operations relevant to UNMIK; technical capabilities or knowledge relevant or transferrable to UNMIK procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; • Integrity: demonstrate the values and ethical standards of the UN and UNMIK in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority; • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary; • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNMIK’s mission and vision, as well as to the UN Core Values.
Post graduate work experience at the national and/or international level in the medical field. At least 2 years’ experience in the hospital setting.
Valid provider certificate for ALS, valid PHTLS provider certificate desirable
Previous experience in working with international organizations desirable
Excellent interpersonal skills; culturally and socially sensitive
Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel;
Self-motivated, ability to work with minimum supervision;
Applicants must demonstrate strong proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and possess basic knowledge of database and spreadsheet management.
The role requires accurate digital record-keeping, preparation of documents while safeguarding medical information in accordance with organizational policies, and the ability to work with electronic scheduling systems and clinical software.
Candidates should be able to learn new software quickly and adapt to telemedicine tools.
Familiarity with internal communication platforms such as Microsoft Teams, Outlook, the hospital intranet, and Signal is essential.
Knowledge of Power BI for data visualization and reporting is considered an advantage
Kosovo is a family duty station. Located in the Balkans mountain range of South Eastern Europe, the climate is continental, with warm summers and cold, snowy winters.
Houses/Apartments are easily available and generally have electricity and running water, although this may not be 24hrs. Costs are reasonable, but vary according to location, i.e. city centre or outlying villages. Upon arrival, you will reside in a hotel or apartment until you get permanent housing. The UNV Support Office can assist in helping you identify suitable housing.
There are not any specific health problems associated with Kosovo, and no vaccines are required prior to arrival. UNMIK provides a clinic for its staff, should anyone fall ill.
Foods and dietary needs of all kinds are provided for in the many supermarkets. There are marketplaces that cater in fruits and vegetables, and bakeries offer some exquisite pastries and breads. Fresh fish and meats are also easily available.
Potential interview questions
| How do you handle high-pressure situations in the clinical environment? | This assesses your ability to maintain composure and efficiency during emergencies. | Share an example of a past experience where you successfully managed a crisis. |
| Can you describe your experience in maintaining medical records accurately? | This question gauges your attention to detail and organizational skills. | Pro members can see the explanation. |
| Discuss a time when you had to work with a diverse team. What challenges did you face and how did you overcome them? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure patient confidentiality in your practice? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take to stay updated with the latest medical practices? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your approach to dealing with unprofessional behaviour in the workplace. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize multiple patients in need of urgent care? | Pro members can see the explanation. | Pro members can see the explanation. |
| What is your experience with electronic health record systems? | Pro members can see the explanation. | Pro members can see the explanation. |