Regional Duty of Care Advisor

Job Description

Job Overview:

The Regional Duty of Care Program Advisor will partner closely with IRC’s Duty of Care HR and office management teams to provide high-quality technical support and project management for workplace health, employee wellbeing, and critical incident response management across their region.

Members of the Duty of Care team also participate in one of two sub-committees based upon their career backgrounds. The “Staff Health sub-committee” brings together team members with clinical health backgrounds who help formulate the unit’s staff health policies, training materials, and mentorship notes. The “Staff wellbeing sub-committee” have experience in Human Resources and mental health professions, to develop DOC training material, policies, and guidance notes relating to incident response and psychological wellbeing. Applicants from clinical health, human resources, or mental health backgrounds are welcome to apply for this role!

Major Responsibilities:

· Meet frequently with HR and leadership teams to craft and implement office level Duty of Care (DOC) plan

· Design and support delivery of special events and activities in the region

· Support implementation of site level health and safety standards

· Conduct frequent field travels to field sites to facilitate training sessions on rotating basis as needed and engage with different teams for activity design and support.

· Foster staff wellbeing and staff health content through a wide variety of innovative methods

· Coordinate with vendors on training delivery, translation, and materials development

· Ensure high quality knowledge management for DOC products across the different languages

· Partner with office leaders, Safety and Security, and HR Leaders after critical incidents to support their development of comprehensive support plans for affected staff and managers

· Facilitate requests for group counseling sessions made by site level leaders with counseling vendor

· Guide and support leadership in interpreting IRC policies related to infectious disease exposures, outbreak, and natural disasters

· Support offices to navigate risks related to COVID-19 in their workplaces according to organizational models and policies

· Meet with employees who wish to have support with staff health or staff wellbeing matters and provide mentorship to the ways in which IRC services, benefits, resources can assist them

· Develop DOC policy and training materials

· Collaborate with other People & Culture and Organizational partners on shared objectives (Ex: GEDI, Safeguarding, S&S, HR Fundamentals, Learning & Development, etc.)

· Other duties as designated by immediate supervisor.

Key Working Relationships:

Position Reports to: Senior Director: Duty of Care with a doted line to Regional HR Director - LATAM

Other Internal and/or external contacts:

Internal: DOC team members, Regional HR Directors, Senior HR Leaders, Regional Program Office Leaders, Country Directors/ Executive Directors, Country/RAI Office level HR Leaders

External: Vendors

Job Requirements:

· Excellence in training development, facilitation, and crisis response

· Highly developed communication skills including active listening, emotional de-escalation, and compassion

· Service-orientation

· Excellent project management and knowledge management

· Strong organizational and time-management skills

· Ability to work both independently and in a dynamic, cross-functional team structure

· Highly proficient in Microsoft Office suite

· Ability to handle and work through change in a proactive and positive manner.

Education: Bachelor’s degree in HR, Psychology/mental health; nursing, Clinical health professions, Public Health, or equivalent field. Masters recommended

Work Experience: Experience working in international development or humanitarian organizations. Significant leadership experience in health programs or Human Resources.

Language Skills: Proficiency in English and Spanish required.

Working Environment: The position will be based in Ecuador, El Salvador, Columbia, United states remotely, with occasional travel required up to 20% of the time.

The IRC and IRC workers must embody the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and implements policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to engage in our workforce including parental leave, gender-sensitive security protocols and other encouraging benefits and allowances.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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