Refugee Employment and Data Intern (Summer 2024)

Support clients in securing employment and managing data

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IRC - The International Rescue Committee

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Overview

Support clients in securing employment and managing data

You have:

  • Good written and verbal communications skills
  • Strong interpersonal skills and able to engage clients in a counseling/coaching role
  • Reliable, responsible, punctual and professional
  • Flexible and able to work in a fast-paced, dynamic environment
  • Comfortable working in a multicultural setting
  • Car is required for this internship

RESPONSIBILITIES:

•Conduct employment assessments, create resumes, complete, and cover letters, apply for jobs, prepare clients for interviews, fill out new hire paperwork, accompany clients to interviews, orientations, and first day of work

•Provide post-employment placement follow up support and address and challenges or concerns expressed by client or employer

•Provide support to clients in addressing barriers to self-sufficiency; barriers include: limited English proficiency, lack of work experience, lack of childcare, lack of transportation, etc.

•Develop employer partnerships through research and targeted outreach

•Consolidate and organize client service delivery data into appropriate spreadsheets and databases; track and casenote employment placements and progress, services, and other data in IRC’s database

•Model appropriate workplace dress and manner

•Transport to and assist with employment related activities

•Research potential job openings and complete employment applications

•Document activities in case files and provide other administrative support as appropriate

•Attend Volunteer/Intern Orientation

•Record hours and submit completed timesheet for each month via the IRC’s online Volunteer Dashboard

Qualifications •Good written and verbal communications skills

•Strong interpersonal skills and able to engage clients in a counseling/coaching role

•Reliable, responsible, punctual and professional

•Flexible and able to work in a fast-paced, dynamic environment

•Comfortable working in a multicultural setting

•Car is required for this internship

This position is unpaid and reports to the Economic Empowerment Supervisor.

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.

Potential interview questions

Can you describe a time when you had to support someone through a challenging situation? This question assesses your empathy and problem-solving skills in a client support context. Provide a specific example that highlights your ability to understand and assist others.
How do you approach working in a multicultural environment? The interviewer wants to know about your experience and comfort level in diverse settings. Pro members can see the explanation.
What methods do you use to stay organized when managing multiple clients? Pro members can see the explanation. Pro members can see the explanation.
Tell us about a time you had to adapt quickly to a change in your work environment. What did you do? Pro members can see the explanation. Pro members can see the explanation.
Why do you think good communication is important in client support roles? Pro members can see the explanation. Pro members can see the explanation.
Added 2 years ago - Updated 1 year ago - Source: rescue.org