Refugee Cash Assistance Specialist

Assist with cash assistance program for refugees

This opening is not available anymore. Do not try to apply for this job.

IRC - The International Rescue Committee

Open positions at IRC
Logo of IRC

Overview

Assist with cash assistance program for refugees

You have:

  • Undergraduate degree in related field preferred.
  • Relevant professional experience required; minimum of 2 years’ experience strongly preferred.
  • Excellent communication skills, with fluency in written and spoken English.
  • Bilingual ability in Spanish highly desired.
  • Proven success achieving goals and working effectively with all levels of staff in a multicultural environment.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook).
  • Valid driver’s license and access to a personal, insured vehicle.
  • Ability to travel regularly throughout the service delivery area.

Responsibilities

Responsibilities may include, but are not limited to:

- Provide intake, assessment, and enrollment to a caseload of Refugee Cash Assistance clients - Ensure monthly compliance of program participants and distribute Bank of America cards - Recertify clients for RCA at month 6, and screen monthly for continued eligibility. - Work with the Economic Empowerment Supervisor and if needed, TXOR, to screen Cuban Entrants for RCA eligibility - Reconcile monthly RCA payment with finance staff - Administer monthly cash assistance payments and track expenses - Refer RCA clients to employment services, ELI services, and other services as appropriate - Ensure case files and reports are maintained in accordance with grant requirements. - Other duties as requested

Requirements

- Undergraduate degree in related field preferred. - Relevant professional experience required; minimum of 2 years’ experience strongly preferred. - Excellent communication skills, with fluency in written and spoken English. Bilingual ability in Spanish highly desired. - Proven success achieving goals and working effectively with all levels of staff in a multicultural environment. - Proficient in Microsoft Office applications (Word, Excel, Outlook). - Valid driver’s license, access to a personal, insured vehicle, and the ability to travel regularly throughout the service delivery area

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period.

Qualifications

Potential interview questions

Can you describe a time when you had to assess a client's needs quickly? This question assesses your ability to evaluate situations and act promptly. Provide a specific instance that highlights your assessment skills and the impact of your actions.
How do you ensure compliance with program requirements? The interviewer wants to know your approach to maintaining regulatory standards. Pro members can see the explanation.
Tell me about a time you had to work with a diverse team. Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use to manage a caseload effectively? Pro members can see the explanation. Pro members can see the explanation.
How would you handle a difficult conversation with a client regarding their eligibility? Pro members can see the explanation. Pro members can see the explanation.
Added 2 years ago - Updated 1 year ago - Source: rescue.org