Reception and Placement Intern

***** NOTE: This is an unpaid internship. ******

SCOPE OF WORK: Reception and Placement interns work alongside Caseworkers in order to help in some of the most crucial areas of refugee resettlement work. Interns assist with core services including applying for and enrolling clients in social service programs, school enrollment, medical assistance, apartment set-up, and other case management-related related tasks.

LEARNING OUTCOMES:

- Gain expertise in reception and placement case management. - Experience with grant reporting and demonstrating qualitative/quantitate success of programs to funders. - Insight into the economic and cultural hurdles faced by refugees, asylees, and other community members. - Fluency engaging with clients in both a case management and counseling role.

RESPONSIBILITIES:

- Shadow a caseworker for two-weeks at the start of internship on the following new arrival services: airport pickup, home safety orientation, grocery shopping, apply for social security care, apply for public services, activate EBT card, lease signing, setting up utilities, office intake, bus orientations, paying bills, etc. - Assist with Core Services: airport pick-up, cultural orientation, and transportation to appointments. - Assist with Casework team with needs assessment, service plan, home visits. - Assist with referrals and connecting refugee clients to community services. - Assist with files, case notes, data entry, participation in staff meetings.

Qualifications - This internship is for undergraduate students, graduate students, or recent college graduates. - Bilingual required Dari, Farsi, Burmese, Pashto, Armenian, Arabic or Ukrainian speakers. - Educational background in social work or equivalent work experience serving low-to-moderate income immigrant populations (including refugees, asylum seekers, etc.) preferred. - Motivated, flexible and ability to work independently, prioritize, and manage time effectively. - Demonstrate ability to communicate and work as a team member in a cross-cultural environment. - IRC orientation and full background check (HireRight) required.