Re-Announced) Media and Communication Officer/Service Mapping Officer (Afghan Nationals Only
Write and develop humanitarian content and service mapping materials
Overview
Write and develop humanitarian content and service mapping materials
You have:
- Experience in writing and developing content for humanitarian services.
- Proficiency in Dari, Pashto, and English with translation experience.
- Ability to use CMS/Directus platforms for content management.
- Experience with service mapping and verification processes.
- Strong communication skills for relationship management with service providers.
Job Description
- Write and develop articles, guides, and content highlighting the humanitarian services offered by various national and international organizations. - Develop service mapping content initially in either English or a national language, and then translate it into Dari, Pashto, and English, ensuring accuracy and relevance for each language. - Identify service providers through IRC departments, online sources, field teams, or field visits. Collect information using specific tools or forms. - Establish and maintain professional relationships with service providers, ensuring continuous communication to maintain the accuracy and consistency of information on the service map. - Conduct orientations for service providers on how to use the service map effectively and solicit feedback to improve its usability. - Maintain ongoing communication with the Signpost Global technical team, providing input on website, strategy, features, and troubleshooting issues. - Review and upload content using CMS/Directus platforms, ensuring alignment with the requirements and guidelines of Signpost Global. - Design relevant posters for service mapping content in coordination with Graphic Designers, aiding in the visualization of information. - Work closely with Afghanistan's Signpost team (Beporsed) to verify service information and suggest effective content delivery methods to targeted audiences. - Provide input and support in other Signpost activities as requested by supervisors to achieve the goals and objectives of Signpost.
Qualifications
Potential interview questions
| Can you describe a time when you had to translate content for a specific audience? | This question assesses your translation skills and ability to cater content for different cultural contexts. | Provide a specific example of a translation project, highlighting your considerations regarding the audience and language nuances. |
| Tell us about a challenging relationship you built with a service provider. How did you maintain it? | This question explores your relationship management and communication skills. | Pro members can see the explanation. |
| How do you ensure the accuracy of the information in service mapping? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience using CMS platforms. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you employ to collect information from various sources? | Pro members can see the explanation. | Pro members can see the explanation. |