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This opening expired 6 months ago.

DRC - Danish Refugee Council

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Application deadline 6 months ago: Friday 28 Jan 2022 at 23:59 UTC

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This is a DRC - National contract. More about DRC - National contracts.

The Regional HR& Administration Manager will lead and manage Human Resources functions, provide overall advice, coordination and management to the Human Resources and Administration team as well as technical Human Resources support to the field offices. Ensure efficient support to the program in accordance with existing DRC policies and procedures

Main responsibilities


  • Lead and manage the Human Resources team (including people planning, performance, well-being and development)
  • Provide technical support, advice and capacity build the Human Resources team
  • Advise and assist managers in Human Resources related issues and concerns Recruitment, development and people planning:
  • Drive and support recruitment and selection activities ensuring compliance with recruitment process
  • Work with senior management team and senior staff on new staff retention strategies and initiatives
  • Ensure proper onboarding process
  • Ensure oversight and consistency in position titles and grades, across all field locations
  • Assist managers to identify, recommend and approve Learning & Development initiatives for their employees through DRC’s Learning Catalogue.

Performance, well-being, compensation & benefits

  • Proactively respond to and manage performance counselling, employee grievances and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept
  • Lead the performance management process
  • Act as an impartial mediator in disciplinary procedures and ensure it is administered in an equitable and fair manner and meets all legal and labor regulations and requirements
  • Lead people well-being initiatives
  • Define and review salary structure in partnership with the Senior Management team and coordinate annual compensation review process and compensation adjustments.

Human Resources Policies and Support

  • Maintain and update Staff Human Resources Handbooks as necessary
  • Proactively pursue continuous process improvement in Human Resources related practices in order to enhance the quality and efficiency of output/delivery.
  • Work closely with HQ and Regional Office to share information and provide support as required
  • Accountable for making sound decisions based on DRC policies, MOPs, standards, and the advice of technical experts in DRC


  • In coordination with the Admin Officer at the RO, ensure effective and efficient management of office administration policies, systems and procedures.
  • Ensure an up to date database of contracts to track rental instalments due, notice periods, renewals, deposits and municipality tax payments is maintained and in coordination with the officers, have all the contracts (property, office rentals, international staff housing) are prepared/extended on time.
  • In coordination with HR officers, ensure that benefits are duly explained to employees and serve as liaison between employees and respective insurance company.
  • Ensure that pre and post-paid phone lines are issued and managed in accordance with DRC policies.
  • Ensure efficient controlling and issuance of keys for offices and guest houses, ID cards and entry and exit procedures for all staff.
  • Manage orientation process and arrivals checklist for new staff and ensure support for all new staff and visitors with travel and accommodation.
  • In coordination with officers, ensure a regular supply and tracking of usage of office stationery and supplies, cleaning and kitchen products.


  • Support Regional Office in conducting COC trainings and Investigations.
  • Any other task as may be required by the Line Manager.

About you Essential Experience

  • At least 7 years’ experience in Senior Human resource management; 3 years People management in a similar role within an INGO
  • Relevant Masters University Degree
  • Professional training in Human Resources Management.
  • Ability to develop clear goals and identify priority activities and assignments
  • Demonstrated experience in the use of DRC Dynamics or ERP System.
  • Strong communication and inter-personal skills, demonstrated ability to work in a multi-disciplinary team.
  • Proven ability to manage large and varied workloads, and deal constructively with stress and periods with long hours.
  • Proven ability to prioritize tasks, meet deadlines and work with limited supervision.
  • Pro-active, stable and robust character and a good team-player
  • Knowledge of East Africa and Great Lakes context, labour laws and legal issues .
  • Full professional proficiency in English
  • Proficiency in French is beneficial
  • IHRM Membership/Certification is mandatory

In this position, you are expected to demonstrate each of DRC’ five core competencies: • Striving for excellence: You focus on reaching results through the Regional team both to position DRC and ensure excellence in all deliverables. • Collaborating: You lead regional initiatives and processes by involving relevant parties and encouraging feedback. • Taking the lead: You take ownership and initiative while aiming for innovation. • Communicating: You listen to other stakeholders and staff; and you communicate concisely and persuasively. • Demonstrating integrity: You act in line with DRC’s vision and values.

We offer

Duration: 1 Year renewable subject to Performance and Funding.

Contract: Salary and conditions in accordance with the Danish Refugee Council’s Terms of Employment for National staff conditions in Kenya ; Employment Band Manager F.

Start Date: 1st March 2022

Duty Station: Nairobi – Kenya with Field travel within East Africa and Great Lakes Region.

Reporting: This position reports to Regional Head of Support Services

Commitments: DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff are required to contribute to the achievement of this framework ( All DRC staff must be committed to the Red Cross Code of Conduct, as well as the Core Humanitarian Standards.

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gender gap.

Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status or other protected characteristics.

Applications Applicants must send a cover letter (max 1 page) and an updated CV (max 3 pages) in English. Cover letter should outline your personal motivation for applying and your key qualifications for the position. Apply online on our page Current Vacancies at Applications sent by email will not be considered.

Closing date for applications: 28th January 2022.

Applications will be reviewed as they are received, candidates maybe contacted before closing date.

Candidates who applied for this position before need not to apply

If you have questions or are facing problems with the online application process, please visit

Added 7 months ago - Updated 6 months ago - Source: