RCA eligibility specialist

Overview

Vetting participants for the Refugee Cash Assistance Program and ensuring eligibility compliance

You have:

• Bachelor’s degree highly desirable or combination of equivalent education and work experience
• Proven experience in data entry systems
• Proficient in Microsoft Office applications (Word, Excel, Outlook)
• Experience or education in social services, humanitarian relief work, public service or nonprofit management highly desirable
• Proficiency in written and spoken English
• Fluency in Swahili, Kinyarwanda, Dari, Pashto, Ukrainian, Russian, Arabic, French, or other refugee/immigrant language frequently used in Boise preferred
• Flexibility and demonstrated ability to maintain responsibility for multiple tasks in the context of a diverse, fast-paced work environment
• Strong written, verbal, and interpersonal communication skills, particularly in cross-cultural contexts
• Ability to work well independently and as part of a team
• Highly organized self-starter with proven success managing multiple priorities, making critical decisions and delivering results in a fast-paced environment with tight deadlines
• Demonstrated success achieving goals
• Strategic and creative thinker and problem-solver

Job Description

IRC Background:

The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 27+ offices in the United States; the IRC leads the way from harm to home. The IRC opened an office in Boise in 2006 and provides immediate resettlement assistance, employment assistance, intensive case management, immigration services, health and wellness programs, and youth services.

Job Overview/Summary:

Under the direction of the Economic Empowerment Manager, the Cash Assistance Eligibility Specialist vets potential participants for admission into the Refugee Cash Assistance (RCA) Program, evaluates monthly which existing participants are still eligible for the programs, and based on variables present in each case, how much their monthly benefit should be, documents eligibility reviews, closes cases out of the program and completes regular file inspection of eligibility materials.

Major Responsibilities:

- Conducting comprehensive intake and assessment of eligibility for families seeking to participate in the Refugee Cash Assistance (RCA). - Conducting monthly meetings with all families enrolled in the program to confirm facts upon which eligibility determination is made, and their comprehension of the rules of the program. - Conducting employability assessment to determine whether clients are mandatory or non-mandatory for employment. - Completes enrollments in the RCA program. - Maintaining comprehensive, up-to-date case note services log containing detailed information about service provision. - Maintaining copies of all appropriate documents, forms and other data in client case file. - Requesting monthly cash assistance and vendor payment checks from the Idaho Office for Refugees and IRC Finance Team after reviewing each RCA participant’s ongoing eligibility. - Coordinating with resettlement team staff to ensure up-to-date information on any changes of case status including employment, loss of employment, SSI benefits, birth of a child, etc. are well documented in the case file and reflected in any required benefit changes. - Being the primary point of contact with the funder on any questions on how to appropriately apply policy to unique circumstances, - Participating in meetings, trainings, and workshops as requested and coordinated by the IRC. - Other duties as assigned by supervisor.

Key Working Relationships:

Position Reports to: Economic Empowerment Manager

Position directly supervises: Interns and volunteers

Indirect Reporting: HQ Resettlement; HQ Economic Empowerment, Funders including ORR and IOR

Qualifications

- Bachelor’s degree highly desirable or combination of equivalent education and work experience; - Proven experience in data entry systems. - Proficient in Microsoft Office applications (Word, Excel, Outlook). Web based database experience, both with data extraction and design, preferred. - Experience or education in social services, humanitarian relief work, public service or nonprofit management highly desirable.

- Proficiency in written and spoken English. - Fluency in Swahili, Kinyarwanda, Dari, Pashto, Ukrainian, Russian, Arabic, French, or other refugee / immigrant language frequently used in Boise preferred. - Flexibility and demonstrated ability to maintain responsibility for multiple tasks in the context of a diverse, fast-paced work environment. - Strong written, verbal, and interpersonal communication skills, particularly in cross-cultural contexts. - Ability to work well independently and as part of a team.

- Highly organized self-starter with proven success managing multiple priorities, making critical decisions and delivering results in a fast-paced environment with tight deadlines. - Demonstrated success achieving goals. - Strategic and creative thinker and problem-solver.

WORKING ENVIRONMENT:

• Standard office work environment.

• Travel in and around the service delivery area to facilitate service delivery.

• Access to a reliable vehicle and valid auto insurance to travel regularly throughout the service delivery area.

• Hours outside of typical office hours required at times.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qualifications

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Potential interview questions

Added 4 years ago - Updated 1 year ago - Source: rescue.org