Quality Assurance for Course Modules in English, French, Spanish, and Arabic
Conduct quality screening and technical testing of online courses for LMS publishing.
Overview
Conduct quality screening and technical testing of online courses for LMS publishing.
You have:
- Possess a Bachelor's degree in Information Technology, Computer Science, Information Management System or any related field from an accredited institution
- At least one year of professional experience in the related field
- Preferably with experience in administration of learning management systems or learning integrated solutions and technologies
- Knowledge in Microsoft Word and Excel
- Excellent oral and written communication skills
Contract
This is a UNV contract. More about UNV contracts.
In 2017, the Staff Development & Learning (SDL) started testing of courses developed by both internal and external providers which were uploaded into IOM’s Learning Management Systems (LMS). SDL receives a huge amount of request for publishing of courses into the LMS. In 2020, SDL tested 268 modules. With the current situation, requests for technical testing of courses have increased due to the demand for publishing more courses in LMS. This increase in the workload of each of the individual colleagues in SDL as there is no dedicated individual to carry out the tasks. Instead, testing is done by members of the team on top of their other duties and priorities.
The main objective of this assignment is to seek the support of online volunteers to conduct testing of the technical functions of courses including volume, hyperlinks, buttons, course progress status, course map/table of content, activities or exercises, animations or videos, voice-over or subtitle and transcript status are working before publishing in IOM’s Learning Management System as the SDL team will have other tasks to prioritize aside from the testing of courses. The online volunteer will only test the technical side of the courses to ensure it is fully functional in our LMS.
The Staff Development & Learning (SDL) seeks the support of Online Volunteers to conduct quality screening and technical testing of online courses (20 course modules per month) for publishing in IOM’s Learning Management System ensuring compliance to SDL’s technical guidelines and quality assurance checklist (QAC).
Upon each round of screening and testing, the Online Volunteer is expected to deliver a detailed report and coordinate the results with the SDL focal point.
Communication and coordination will be done through email exchanges, chat and/or video calls in MS Teams. A meeting every Friday will be scheduled with the SDL focal point to discuss updates, issues encountered and/or other relevant items related to this project. The Online Volunteers may also be requested to participate in unit or division-wide meetings scheduled every other week to provide updates in a larger group.
We would like to work with someone who possesses a Bachelor's degree in Information Technology, Computer Science, Information Management System or any related field from an accredited institution with at least one year of professional experience. Preferably with experience in administration of learning management systems or learning integrated solutions and technologies. Has knowledge in Microsoft Word and Excel and has excellent oral and written communication skills.
Potential interview questions
| Can you describe your experience with testing learning management systems? | The interviewer is assessing your familiarity with LMS and testing processes. | Provide examples of specific projects or roles where you've conducted LMS testing. |
| What strategies do you use to ensure clear communication with remote teams? | This question evaluates your communication skills in a virtual environment. | Pro members can see the explanation. |
| Describe a time when you encountered technical issues during testing. How did you resolve it? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize tasks when faced with multiple deadlines and responsibilities? | Pro members can see the explanation. | Pro members can see the explanation. |
| What quality assurance standards are you familiar with, especially in e-learning? | Pro members can see the explanation. | Pro members can see the explanation. |
| Have you ever trained a team on using a learning management system? What was your approach? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of a detailed report you have created after testing? | Pro members can see the explanation. | Pro members can see the explanation. |
| Why is quality assurance important in the context of online learning? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 2 hours ago
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Updated 2 hours ago
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Source:
unv.org
