Quality Assurance Assistant, GS-5, FT, QAC, Supply Division, Copenhagen, Denmark

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education.

Salary

The salary for this job should be more than 4,205 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, [hope]

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does - in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children’s rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favoritism. To the degree that any child has an unequal chance in life - in its social, political, economic, civic, and cultural dimensions - her or his rights are violated. There is growing evidence that investing in the health, education and protection of a society’s most disadvantaged citizens - addressing inequity - not only will give all children the opportunity to fulfil their potential but also will lead to sustained growth and stability of countries. This is why the focus on equity is so vital. It accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

Considering the devastating effects of climate change, environmental degradation, the escalating impact of disasters and slow economic development in affected regions, UNICEF is advocating for a livable and sustainable future for all, also recognizing that the decisions we make and the actions we take are shaping the world our children will inherit. UNICEF Supply Division is committed to mainstreaming Sustainability in UNICEF led supply chains, including the implementation of principles of sustainable procurement. Hence each and every member of the UNICEF supply community is expected to adopt sustainability as a core value, alongside other core values of the organization.

Overall, UNICEF Supply Division (SD) in Copenhagen aims to support the health, education, and well-being of children by ensuring that they have access to the essential quality assured supplies and services they may need to survive and thrive. This position directly contributes to these aspirations due to the vital support it provides to ensuring that the goods and services we procure are meeting the standards we have set for them.

How can you make a difference?

This position is embedded in the Quality Assurance Centre (QAC), where teams have core responsibilities around quality assurance and quality control of supply processes and the products we procure and deliver.

This function plays a critical role both in the quality assurance of products entering the UNICEF SD warehouse and quality control of products directly delivered to partners. The incumbent will be responsible for assisting the Quality Assurance Specialist (pharmaceuticals) in the management of all quality risk management activities related to receiving of pharmaceutical and nutritional products both in the UNICEF SD warehouse and delivered directly to countries. Such activities include Sampling, Testing and Pre-Delivery Inspection (PDI) arrangements for pharmaceutical and nutrition items from initial request to final invoice certification by liaising with contracted third party service providers, detailed review of inspection reports received, consultation with peers, supervisors and/or business units on any issues identified. As successful candidate you also will be required to conduct quality control procedures of items arriving into the UNICEF SD warehouse, support the preparation and implementation of sampling and testing plans in collaboration with the supervisor and in liaison with external laboratories for testing purposes. These tasks represent around 80% of the core responsibilities. Other ad hoc tasks towards mainstreaming sustainability in quality assurance, requests for support from business units and the Quality Assurance Specialist will contribute to delivering on the unit work plan.

Key functions and responsibilities:

Under the guidance of Quality Assurance Specialist, the incumbent will provide assistance in the following:

1. Facilitate and conduct Goods Receipt inspection of pharmaceutical and nutrition goods received in UNICEF warehouse together with related activities such as:

• Obtaining, reviewing and filing of Certificates of Analyses for batches delivered.
• Collect, review and filing of temperature data logger and information.
• Prepare and file receiving reports in the Warehouse Management System.
• Maintenance of internal communications as required.

2. Follow up with suppliers on deficiencies and handling of replacement of rejected items where relevant and ensure that the relevant internal partners stay informed and filing of associated records.
3. Assist with the preparation and execution of the yearly sampling and testing plan.

• Monitor sampling need based on the yearly sampling and testing plan.
• Collect and arrange for samples to be dispatched for testing in collaboration with the external laboratory.
• Request quotation from the external laboratory and process invoices and keep track of expenditure of laboratory testing.
• Review of test reports to prepare recommendations on the results.

4. Arrange Pre-Delivery Inspections as required with internal partners, suppliers and inspection agencies, follow up on sample testing until finished and shipment released, and maintain inspection records.
5. Create quality views and inspection plans in ERP system for newly created pharmaceutical and nutrition products.
6. Ensure that GMP certificates and/or manufacturing licenses for pharmaceutical suppliers are up to date and filed.
7. Ensure that pharmacopeial references are up to date for internal use.
8. Assist with review of standard operating procedures.
9. Back-up for sampling and pre-delivery inspection activities of nutrition products.
10. Support planning and administrative tasks for the Unit.
11. Support engagements with relevant sustainability work streams, business units with resources and guidance on Environmental and Social Governance industry standards.
12. Any other relevant duties as required by supervisor.

To qualify as an advocate for every child you will have…

Requirements:

• Completion of secondary education (with science and mathematics as an advantage).
• Higher educational qualifications in pharmaceutical, medical or related life sciences will be an advantage.
• Minimum of five years of practical experience in an area related to manufacture, wholesale/distribution and/or quality assurance of pharmaceutical products.
• Fluency in English and knowledge in another UN language (Spanish, French, Russian, Chinese, Arabic).

Functional / technical skills:

• Knowledge of Quality Control and Quality Assurance procedures and practices.
• Knowledge and minimum of 5 years practical experience in an area related to manufacture and/or wholesale/distribution of pharmaceutical products.
• Attention to detail and the ability to critically review certificates of analyses and other pharmaceutical related documentation and technical reports are important technical skills.
• Proficiency in IT software, in particular Excel, Word and Power Point.
• Use of MS Office applications to generate detailed technical reports and outputs.
• Knowledge or experience of SAP would be an advantage.
• Good verbal and written communication skills.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Eligibility:

UNICEF staff members globally and applicants who are EU nationals or in possession of a valid work permit for Denmark are eligible to apply. General Service (GS) staff are personally responsible for any travel and accommodation arrangements and UNICEF will not cover any costs related to relocation.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.