Protection Officer Ukraine Kiev (Ukrainian Nationals ONLY)

Conduct protection monitoring and provide assistance.

This opening expired 3 years ago. Do not try to apply for this job.

NRC - Norwegian Refugee Council

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Application deadline 3 years ago: Tuesday 29 Nov 2022 at 09:44 UTC

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Overview

Conduct protection monitoring and provide assistance.

You have:

  • Minimum 1 year of experience in the humanitarian sector.
  • Understanding of the humanitarian and protection principles and strong commitment in ensuring their observation in daily field activities.
  • Flexibility and creativity in addressing protection risks and needs.
  • Documented results related to the position's responsibilities.
  • Good reporting skills.
  • Working knowledge of Microsoft Word, Excel, and Outlook.
  • Some knowledge of English, both written and verbal.
  • Previous experience working in Protection or Protection-related projects is an advantage.
  • Deep knowledge and understanding of the local context, including socio-cultural, political, security and humanitarian situation.
  • Planning and delivering results.
  • Empowering and building trust.
  • Communicating with impact and respect.
  • Handling insecure environment.
  • Working with people.

Contract

This is a Professional contract, Grade 5 (NRC) contract. More about Professional contract, Grade 5 (NRC) contracts.

  1. Role and responsibilities

The purpose of the Protection Officer position is to conduct protection monitoring at the community and household level, as well as provide specialized protection responses including Immediate Protection Assistance (IPA) such as in-kind or cash support to persons in need and conducting referrals to other service providers, in accordance with NRC Country Office’s strategic and policy framework, based in Kyiv.

In particular, the position holder will conduct protection monitoring activities at the household and community level for the purpose of understanding individual and community-level protection risks and in order to identify individuals who have endured a protection violation and require Immediate Protection Assistance and/or referrals to specialized service providers. Protection Officers will follow established protection monitoring and IPA guidance in all data collection and management and activities. Protection officers will need to be able to conduct trauma-informed interviewing with key stakeholders and individuals in need of protection support, including but not limited to: identifying needs, vulnerabilities, protection risks, and protection violations; identifying referral needs and safely conducting referrals to specialized service providers; identifying needs for and provision of assistance of in-kind or cash assistance to address a protection risk; and identify needs for and provide psychological first aid.

The position holder will be directly supervised by the Protection Team Leader. This position does not supervise any positions.

Generic responsibilities

  1. Ensure adherence with NRC policies, tools, handbooks and guidelines
  2. Implement protection monitoring and Immediate Protection Assistance (IPA) with a client-centered approach, including the identification of protection needs and understanding how to address protection needs and provide specialized protection support, including through in-kind or cash assistance.
  3. Implement protection monitoring, write protection monitoring reports on the community and household level to understand both community and household-level protection risks
  4. Provide psychological first aid services as needed. Assess and address needs contributing to protection outcomes requiring in-kind or cash assistance
  5. Conduct safe referrals internally and to external specialized service providers, working with Protection team leaders and Case Workers to ensure service mappings and referral pathways are up to date and utilized.
  6. Prepare and develop status reports as required by management, including timely reporting on programmatic and contextual issues
  7. Ensure proper data protection of sensitive information at field level, development and maintenance of databases, filing of documents, etc. All data collection, information/data storage, and sharing of all information must be done in compliance with existing data protection protocols and standards of confidentiality.
  8. Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
  9. Promote and share ideas for technical improvement. Provide inputs on needs and gaps to support operational and strategic initiatives. Ensure close monitoring of project activities and ensure they are implemented based on agreed upon plans
  10. Support Community-level Civilian Self-Protection programming, as needed.

Specific responsibilities

  • Conduct Household and Community-level protection monitoring
  • Provide Immediate Protection Assistance (including in-kind support, cash assistance, accompaniment, safe and dignified referrals) to persons at risk of or exposed to protection threats
  • Provide psychological first aid to individuals in need of psychological support
  • Ensure regular collection, analysis and internal dissemination of protection information
  • Support field data collection to inform relevant internal and externally-commissioned protection assessments, risk analyses, and needs assessments

Critical interfaces

  • Project implementation: Protection Manager, Protection Team Leader, M&E Officers/Coordinators, Access Officers/Coordinators, Security Officers/Coordinators
  • Area operations: Area Programme Managers, Area Support Coordinators/Officers (field office coordinators/officers)
  • Staff capacity building: Protection Specialist, HR and relevant CCs staff

Scale and scope of position

Staff:

N/A

Stakeholders:

UN agencies, INGOs, NNGOs, governmental bodies, community representation bodies

Budgets:

N/A

Information:

Office 365, Agresso, Webcruiter, Intranet

Legal or compliance:

NRC’s internal policies and guidelines, Donors’ guidelines, Agreements with vendors

  1. Competencies

1. Professional competencies

Generic professional competencies:

  • Minimum 1 year of experience in the humanitarian sector
  • Understanding of the humanitarian and protection principles and strong commitment in ensuring their observation in daily field activities
  • Flexibility and creativity in addressing protection risks and needs
  • Documented results related to the position’s responsibilities
  • Good reporting skills
  • Working knowledge of Microsoft Word, Excel and Outlook
  • Some knowledge of English, both written and verbal

Context/ Specific skills, knowledge and experience:

  • Previous experience working in Protection or Protection-related projects is an advantage
  • Deep knowledge and understanding of the local context, including socio-cultural, political, security and humanitarian situation
  1. Behavioral competencies
  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect
  • Handling insecure environment
  • Working with people

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

  1. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

  • The Job Description
  • The Work and Development Plan
  • The Mid-term/End-of-trial Period Performance Review Template
  • The End-term Performance Review Template
  • The NRC Competency Framework

Potential interview questions

Can you describe a time when you had to conduct support for someone in a vulnerable situation? This question assesses your ability to provide support and empathy in sensitive situations. Share an example highlighting your skills in active listening and problem-solving.
How do you ensure the confidentiality and protection of sensitive information? Interviewers seek to understand your approach to data protection and ethical considerations. Pro members can see the explanation.
Describe how you would handle a difficult conversation with someone in crisis. Pro members can see the explanation. Pro members can see the explanation.
What strategies would you implement to assess community protection needs effectively? Pro members can see the explanation. Pro members can see the explanation.
Tell me about a time you had to work with stakeholders with diverse opinions in a project. Pro members can see the explanation. Pro members can see the explanation.
Added 3 years ago - Updated 1 year ago - Source: nrc.no