Protection Officer Myanmar Sittwe

Contract

This is a Professional contract (NRC) contract. More about Professional contract (NRC) contracts.

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Position: Protection Officer (Protection Monitoring)

Category and Level Grade 5, Step 1

Reports to: Protection Team Leader

Duty station: Sittwe (Camp Based)

Travel: 60%

Duration and type of contract: Contract of Employment up to the 30 June 2024 (with possible extension)

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Qualifications

1. Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

• Experience from working directly with affected/local communities within an international or local organization in a humanitarian context.
• Previous experience from working in complex and volatile contexts.
• Previous experience in conducting protection, monitoring, case management or other Protection-related activities.
• Basic knowledge or interest in understanding of international standards, and Protection fundamental concepts and guiding principles.
• Ability to analyse and integrate information from a wide range of sources.
• Knowledge of IT tools (MS Office package, internet, e-mail, etc.).
• Sufficient working knowledge of English.

Context/ Specific skills, knowledge and experience:

• Knowledge of the context in the geographical area of responsibility.
• Knowledge of a local language.

2. Behavioural competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

• Handling insecure environments
• Managing resources to optimize results
• Empowering and building trust
• Managing performance and development
• Planning and delivering results

Responsibilities

1. Role and responsibilities

Generic responsibilities

The over purpose of this position is to ensure the quality of the planning, implementation and follow-up of all technical aspects for protection monitoring activities being implemented.

• Adhere to NRC policies, tools, handbooks and guidelines.
• Assist implementation of the protection portfolio according to plan of action.
• Support implementation of protection monitoring and protection case management activities.
• Responsible for organizing and delivery of tasks in line with established procedures, agreed priorities, international standards, and relevant guiding principles.
• Coordinate and conduct protection monitoring in the designated areas, and report timely about identified concerns and risks that beneficiaries face, in accordance with principles, established tools and mechanisms.
• Develop and maintain knowledge of protection, in order to be most effective in supporting the team.
• Prepare and develop status reports as required by management.
• Ensure confidentiality and proper filing of relevant documents.
• Ensure that protection monitoring reports reflect issues faced and raised by all (diverse) community members, as well as are representative of the situation on the ground.
• Ensure that case management includes all eligible individuals, as per adopted guidance.
• Promote and share ideas for technical improvement.

Specific responsibilities

These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly.

• Lead the team in daily protection monitoring activities (including direct observations, consultations and meetings with communities, interviews with key informants and focus group discussions (FGDs), assessment and study, etc...).
• Provide guidance and supervision to the Protection Monitoring Technical Assistants to ensure that activities are carried out in accordance with relevant standards, guidelines and SOPs.
• Regularly accompany the team on the field visits to provide support and guidance and to monitor quality of monitoring activities.
• Compile information collected by team members and prepared periodic protection reports, and attend meetings as required.
• Support protection Team leader and Protection Coordinator in designing and delivering training to the NRC staff and community mobilizers to ensure that they are able to carry out proper protection monitoring.
• Develop, organize and deliver training for community members/groups.
• Ensure that all data and information pertaining to protection monitoring are handled in strict confidence, and in line with applicable data protection and information sharing protocols.
• Collaborate with support team to raise PR, advance request and claim the voucher for the programme implementation.
• Provide necessary documents to the field team related to protection monitoring activities.
• Attending ad-hoc internal meeting or external meeting/training to represent the protection team and present as necessary.