Protection Officer, Myanmar, Rakhine

Ensure quality of protection case management activities.

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NRC - Norwegian Refugee Council

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Overview

Ensure quality of protection case management activities.

You have:

  • Experience from working directly with affected/local communities within an international or local organization in a humanitarian context.
  • Previous experience from working in complex and volatile contexts.
  • Previous experience in conducting protection, monitoring, case management or other Protection-related activities.
  • Basic knowledge or interest in understanding of international standards, and Protection fundamental concepts and guiding principles.
  • Ability to analyse and integrate information from a wide range of sources.
  • Knowledge of IT tools (MS Office package, internet, e-mail, etc.).
  • Sufficient working knowledge of English.

The purpose of the Protection Officer is to ensure the quality of the planning, implementation and follow-up of all technical aspects for protection case management activities being implemented.

Qualifications

• Experience from working directly with affected/local communities within an international or local organization in a humanitarian context. • Previous experience from working in complex and volatile contexts. • Previous experience in conducting protection, monitoring, case management or other Protection-related activities. • Basic knowledge or interest in understanding of international standards, and Protection fundamental concepts and guiding principles. • Ability to analyse and integrate information from a wide range of sources. • Knowledge of IT tools (MS Office package, internet, e-mail, etc.). • Sufficient working knowledge of English.

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Responsibilities

  1. Contribute to program planning, monitoring, and evaluation processes to ensure quality service delivery and impact measurement.
  2. Liaise with information management staff and ensure keeping accurate management of data records and databases/trackers, M&E matrix.
  3. Regularly accompany the team on the field visits to provide support and guidance and to monitor quality of protection activities.
  4. Lead the team in daily protection activities such as identification of vulnerable people, provision of services to project participants, and referral process.
  5. Ensure that protection monitoring reports reflect issues faced and raised by all (diverse) community members, as well as are representative of the situation on the ground.
  6. Support implementation of protection monitoring, individual protection assistance, and protection case management activities.

Potential interview questions

Can you describe your experience working with affected communities in humanitarian contexts? This question assesses your practical experience in relevant settings. Discuss specific roles, locations, and community engagement strategies you used.
How have you handled challenging situations in complex contexts in the past? The interviewer wants to understand your resilience and adaptability. Pro members can see the explanation.
What strategies do you use to ensure accurate data management? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of a protection monitoring report you contributed to? Pro members can see the explanation. Pro members can see the explanation.
Describe a time when you identified a vulnerable individual in the field. What did you do? Pro members can see the explanation. Pro members can see the explanation.
How do you stay updated on international protection standards and concepts? Pro members can see the explanation. Pro members can see the explanation.
What role do you think community feedback plays in protection activities? Pro members can see the explanation. Pro members can see the explanation.
How would you approach a conflict arising among community members regarding protection services? Pro members can see the explanation. Pro members can see the explanation.
Added 2 months ago - Updated 2 months ago - Source: nrc.no