Protection Officer Iraq Nineveh

Security

Overview

Support NRC’s Protection Project by providing case management and engaging communities in self-protection.

You have:

• Minimum 3 years of experience in protection, case management, or related social work
• Fluency in Arabic (required); proficiency in English (preferred)
• Bachelor’s degree in social work, psychology, or psychosocial counselling
• Strong foundation in counseling and psychosocial support
• Sound knowledge of data protection standards and information management
• Experience in protection work within Nineveh or similar contexts
• Comfortable with software such as MS Word, Excel, Kobo, and Outlook
• Demonstrates confidentiality, respect, and non-discrimination in client interactions
• Sensitive communicator, especially around difficult or personal topics
• Highly organized, with the ability to meet deadlines, multitask, work independently, and stay composed under pressure

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity

• contribute to building a safe environment for all

• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)

• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH

Purpose of the Role

• The Protection Officer supports the day-to-day implementation of NRC’s Protection Project, ensuring high-quality case management, community-based protection activities, and protection monitoring. They provide direct services to vulnerable individuals, engage with communities to strengthen self-protection, and contribute to improving protection practices. The role upholds NRC standards and promotes access to essential services through collaboration and advocacy.

• Given the sensitive nature of case management responsibilities, female candidates will be given priority.

Qualifications

Generic professional competencies:

• Experience in a similar role within humanitarian or recovery contexts
• Proven ability to work effectively in complex and high-risk environments
• Track record of delivering results aligned with the role's responsibilities
• Fluency in Arabic (required); proficiency in English (preferred)

Context/ Specific skills, knowledge and experience:

• Minimum 3 years of experience in protection, case management, or related social work
• Bachelor’s degree in social work, psychology, or psychosocial counselling
• Strong foundation in counseling and psychosocial support; prior training is an asset
• First-hand experience in protection work within Nineveh or similar contexts
• Sound knowledge of data protection standards and information management
• Comfortable with software such as MS Word, Excel, Kobo, and Outlook
• Demonstrates confidentiality, respect, and non-discrimination in client interactions
• Sensitive communicator, especially around difficult or personal topics
• Highly organized, with the ability to meet deadlines, multitask, work independently, and stay composed under pressure

Responsibilities

What you will do:

• Adhere to NRC policies, tools, handbooks, and guidelines as well Government rules and regulations
• Implement delegated S&S project portfolio activities according to plan of action specifically regarding technical aspects
• Prepare and develop technical documents and status reports as per project monitoring requirements
• Ensure proper filing of technical documents in both hard and soft copies
• Ensure that projects target beneficiary sites/units most in need, and explore and assess new and better ways to assist
• Promote and share ideas for technical improvement in relation to both the “hard” and “soft” components of S&S programming

Specifically, you will:

• Deliver case management services including assessment, planning, referrals, and follow-up
• Conduct protection assessments and support Civilian Self-Protection (CSP) initiatives
• Provide training and guidance to communities on safety measures
• Monitor and report protection trends through FGDs, KIIs, and other tools
• Maintain accurate case data and contribute to reporting and evaluations
• Coordinate with team leads, community stakeholders, and service providers
• Propose improvements to protection strategies and practices

Apply now

Potential interview questions

Added 1 year ago - Updated 10 months ago - Source: nrc.no