Protection Information Officer

Work Arrangement:

Job Description

Job Overview/Summary: Under the direct supervision of the Protection Manager (southeast), the Protection Information Officer will be responsible for coordinating with IRC Protection Mobilizers and other relevant stakeholders in areas of operation to disseminate regular up-to-date and accurate information on available services by sector and location, to targeted townships. The Protection Information Officer will design and deliver information sessions on a range of topics, including on risky migration and trafficking, available services in the area, how to access them and eligibility criteria. S/he will ensure that information sessions meet the specific needs of various community groups through coordination with Protection Mobilizers, in coordination with the Protection Manager. The Protection Information Officers will design and deliver information dissemination materials in coordination with the Protection Manager, including leaflets, posters, and bulletin boards. The Protection Information Officers will also be responsible for maintaining information on available services and referral processes, and to facilitate referrals through establishment and maintenance of referral pathways; direct communication with agencies that receive referrals; timely follow up of referral outcomes; and ensuring the referral outcome tracking database contains accurate, comprehensive and detailed information.

Main Responsibilities

- Conduct field visits 1-2 times per week to villages, information help desk and urban areas to meet with community members to deliver information on their rights and access to services in their areas. - To manage the delivery of group information sessions (public speaking) and collect attendance records and evaluation forms. - Design and implement IRSE program and information campaigns, written and oral, with the support of the Protection Manager (Southeast) (including leaflets, posters, bulletin boards, radio broadcasts and others) according to needs outlined in monitoring data. - In coordination with Protection Monitors and Protection Manager, network with social welfare providers in order to map service networks for referral. - - Identify, establish and support referral mechanisms for services in areas of operation. - Make referrals to relevant service providers including the UNHCR through standardized referral system and conduct regular follow-up with service providers on referred cases. - Keep an up-to-date referral tracking sheet including relevant profile info, follow up actions and updates provided by different stakeholders. - Conduct advocacy to local service providers regarding protection concerns in coordination with Protection Mobilizers and as directed by the Protection Manager. - Document all referrals accurately and in a timely manner in the referral documentation system, including all relevant updates and case closure details; and, - Perform other duties, as needed or requested by the supervisor.

Qualifications

- At least two years of prior professional experience in a similar post, preferably with an international organization; with any bachelor degree holder. - Good protection background and knowledge of local context; - Excellent organizational and time management skills and ability to meet strict deadlines; - Good communication skills including ability to gain trust and build relationships with new communities; - Experience in public speaking and presentation skills; - Excellent English language skills, oral and written; - Fluency in Microsoft office, experience in document design and layout; - Good interpersonal skills and ability to work as part of a team, as well as independently; and, - Flexible and able to work in a dynamic and diverse environment.

Myanmar nationals with relevant skills sets and proven experience of working at international level are strongly encouraged.