Protection from Violence officer Palestine Nablus/ Tulkarem
Implement and manage the Protection from Violence project supporting affected individuals.
Overview
Implement and manage the Protection from Violence project supporting affected individuals.
You have:
- At least two years of experience implementing social work, case management support (preferably in humanitarian setting).
- Technical diploma or degree in social work, human rights, or related degree preferred.
- Required advanced level of English and Arabic, both written and verbal.
- Strong understanding of basic counselling and psychosocial support concepts; previous training in these areas strongly preferred.
The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.
Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.
At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.
Together, we save lives and rebuild futures.
Safeguarding is central to NRC’s work. We expect all employees to:
• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH
Protection from Violence Officer primary focus will be the effective delivery of services to individuals affected by violence, while promoting a safe and supportive environment for all, in compliance with NRC policies, guidelines, and standards, as well as the Protection from Violence Core Competency (CC) strategy, tools, handbooks, and guidelines.
Qualifications
The successful candidate will bring the following competencies:
Generic Professional Competencies:
- Good ability to organize work, meet deadlines, work independently, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
- Level of knowledge and practice with Word, Excel, Outlook, etc.
- Required advanced level of English and Arabic, both written and verbal.
Context/Specific Skills, Knowledge And Experience:
- At least two years of experience implementing social work, case management support (preferably in humanitarian setting), technical diploma or degree in social work, human rights, or related degree preferred, knowledge of human rights and protection with a focus on vulnerable individuals.
- At least two years of professional experience in the humanitarian sector with international organizations.
- Strong understanding of basic counselling and psychosocial support concepts; previous training in these areas strongly preferred.
What We Offer?
- You will be working in an international and diverse organization with a dynamic atmosphere.
- You will receive support and opportunities to expand your skills and enhance your expertise.
- You will be working in our Offices in Nablus or Tulkarem.
- This position is Grade (05) Step (01).Salary & Benefits are based on West Bank Duty Station.
- Reports to: Protection Coordinator.
- Recruiter: Recruitment Team.
- Contract Duration: 12 months renewable, based on the need of position, fund and performance.
Application Instructions:
- Email: [email protected]
- If you are interested to apply for this position, please check the full Job Description:JD - Protection Officer - IRS Nablus - Tulkarem 23June25.pdf
- Applications are only accepted if submitted through NRC website.
- Applications won't be considered without a Resume and a Cover Letter in English.
For more information about NRC's work in Palestine, please check: https://www.nrc.no/globalassets/pdf/fact-sheets/2024/factsheet-palestine-nrc_202405.pdf
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality.
Responsibilities
As a Protection from Violence Officer, you will be responsible for implementing and managing the Protection from Violence project, working closely with individuals and communities to provide support, resources, and advocacy.
The following is a brief description of the role:
Generic Responsibilities:
- Protection from Violence specific responsibility for implementation of technical activities of Core Competency CC project(s).
- Protection from Violence specific technical responsibility for project documentation of technical activities of Core Competency CC project(s).
- Provide specific technical analysis and feedback to NRC representatives in coordination forums.
- Promote the rights of affected populations in line with the advocacy strategy.
Specific Responsibilities:
- Carry out protection case management and individual protection assistance (IPA) in line with NRC Protection Case Management and IPA guidelines and tools, including conducting intake and assessment, creating and implementing client-centred case plans, following-up on case plans in a timely manner. This includes provide psychosocial support and referrals as needed.
- Identify cases of adults at high risk of harm and rights violations other than Child Protection and Gender Based Violence.
- Report internally to the Protection from Violence Coordinator on weekly and monthly achievements and challenges.
- Prepare procurement or payment requests for material assistance in-line with case plans and ensure project documents are collected and saved offline and online using Office 365, OneDrive and SharePoint in line with project agreements.
- Participate in mapping exercises and assessments aimed at identifying the locations and needs of vulnerable populations in West Bank with a focus on Hebron and the surrounding neighborhoods, by using participatory data collection tools and methodologies.
- Coordinate with potential service providers (governmental, non-governmental, private, etc.) to improve the provision of assistance and referral mechanisms in line with safe referral standards.
Potential interview questions
| Can you provide an example of a challenging case you managed and how you approached it? | This question helps gauge your practical experience in case management. | Describe the context, your role, the actions you took, and the outcome. |
| How do you ensure compliance with safeguarding policies in your work? | Understanding safeguarding practices is crucial for this role. | Pro members can see the explanation. |
| What methodologies do you use for assessing the needs of vulnerable populations? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you coordinate with service providers to improve assistance? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience with data management in protecting vulnerable populations. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle stressful situations while ensuring the needs of your clients are met? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you talk about a time when you had to advocate for a client? What was the outcome? | Pro members can see the explanation. | Pro members can see the explanation. |
| What role does teamwork play in your approach to social work and protection? | Pro members can see the explanation. | Pro members can see the explanation. |