Protection Coordinator South Sudan Juba

Lead and oversee protection programming in ERRM.

NRC - Norwegian Refugee Council

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Overview

Lead and oversee protection programming in ERRM.

You have:

  • A University degree in social science, law, political science or related subject will be considered
  • At least Three years’ experience in project management, including supervision of staff and ensuring compliance with internal policies and procedures
  • Experience from working in a Protection position in a humanitarian/recovery context, including the delivery of technical capacity building trainings
  • Strong communication, interpersonal, analytical and negotiation skills
  • Significant experience in monitoring, evaluation and reporting on project activities
  • Fluency in written and spoken English, and Arabic or Kurdish.
  • Advanced computer skills, especially in Microsoft Word, Excel, Power Point and Outlook;
  • Previous experience from working in a humanitarian/recovery context

Position: Protection Coordinator

Reports to: Emergency Response Project Manager

Supervision of: Protection Officer

Duty station: Juba

Travel: 80%

Project number: SSFM2615

Length of contract: 12 months

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

  1. Role and responsibilities

The Protection Coordinator will lead and oversee standalone and integrated protection programming in ERRM. S/he will ensure the effective day-to-day planning, implementation, and monitoring and evaluation of area-level stand-alone protection programming. The Protection Coordinator will ensure close management of and will coordinate and monitor all protection activities in the ERRM. The position will report to the Emergency Response Project Manager and receive technical support from the Protection Specialist.

The following is a brief description of the role.

Generic responsibilities

  1. Line management of ERRM-level Protection staff
  2. Adherence to NRC policies, guidance and procedures
  3. Contribute to Protection strategy development, project proposals and provide input on needs/gaps
  4. Manage and implement delegated portfolio of Protection projects (activities, budget and project documentation) as delegated from Emergency Response Project Manager in line with proposals, strategies and donor requirements, and ensure high technical quality
  5. Provide regular progress reports to Emergency Response Project Manager
  6. Ensure that projects target participants most in need of protection, explore and assess new and better ways to assist
  7. Promote and share ideas for improvement and necessary changes in the activities
  8. Ensure capacity building of project staff and transfer key skills
  9. Liaise and collaborate with relevant local authorities and other key stakeholders
  10. Promote the rights of IDPs/returnees in line with the advocacy strategy

Specific responsibilities

  1. Lead and oversee the overall implementation of all ERRM Protection programming (projects and activities)
  2. Directly manage and provide technical guidance and support to ERRM protection staff, ensuring that protection activities are implemented according to donor requirements.
  3. Create and execute ERRM implementation plans, spending plans and procurement plans to ensure that project/programme deadlines are met and targets achieved.
  4. Manage Protection project budget; review monthly Protection BvAs and participate in grants opening, mid-term and closing meetings.
  5. Undertake field visits to monitor the quality of implementation of protection activities.
  6. Participate in the staff recruitment process, new protection staff on-boarding and induction process, capacity building, and performance appraisal of Protection staff.
  7. Stay abreast of, develop and maintain a good knowledge of the protection situation and the priority needs of the IDPs, returnees and host population.
  8. Support and contribute to the development, roll-out and implementation of NRC South Sudan Country Protection strategy including protection tools and technical materials.
  9. Support and contribute to the design and proposal development for protection programming by providing relevant information on programming gaps and opportunities.
  10. Ensure that ERRM protection Risks monitoring data is collected and correctly entered, and support in the analysis of protection Risks and compilation of protection monitoring reports
  11. Support donor reporting by providing accurate and timely input on project progress according to contractual reporting requirements.
  12. Develop and strengthen relationships with relevant area-level stakeholders including government entities, UN agencies and local/international NGOs.
  13. Represent NRC at area level in protection cluster and sub-cluster coordination fora.
  14. Perform other duties, as needed or requested by the supervisor and technical leads
  15. Any other task relevant to the position as requested by the line manager

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Project planning: Protection Specialist, other Core Competency (CC) Specialists in terms of integrated programming and synergies
  • Area operations: Area Manager, Support Coordinators (field office coordinators)
  • Staff capacity building: Protection Specialist and
  • Implementation: Emergency Response Project Manager
  1. Competencies

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional competencies

These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies:

  • Previous experience from working in a humanitarian/recovery context
  • Documented results related to the position’s responsibilities
  • Strong communication, interpersonal, analytical and negotiation skills;
  • Strong organizational and team building skills
  • Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines
  • Knowledge about own leadership skills/profile
  • Ability to work independently whenever required

Context/ Specific skills, knowledge and experience:

  • A University degree in in social science, law, political science or related subject will be considered
  • Experience from working in a Protection position in a humanitarian/recovery context, including the delivery of technical capacity building trainings
  • At least Three years’ experience in project management, including supervision of staff and ensuring compliance with internal policies and procedures
  • Significant experience in monitoring, evaluation and reporting on project activities
  • Prior experience of representing an I/NGO, and advocating on behalf of beneficiaries, in public forums (e.g. Protection Cluster/Sector)
  • Advanced computer skills, especially in Microsoft Word, Excel, Power Point and Outlook;
  • Fluency in written and spoken English, and Arabic or Kurdish.

2. Behavioural competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

  • Planning and delivering results
  • Empowering and building trust
  • Analyzing
  • Handling insecure environments
  • Team work and team management
  1. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

• The Job Description

• The Work and Development Plan

• The Mid-term/End-of-trial Period Performance Review Template

• The End-term Performance Review Template

• The NRC Competency Framework

Potential interview questions

Describe a situation where you had to manage multiple projects simultaneously. How did you prioritize? This assesses your ability to prioritize and manage responsibilities effectively. Discuss your strategies for prioritization and examples of how you've successfully managed multiple tasks.
Can you share an example of how you built trust within your team? This evaluates your teamwork and team management skills. Pro members can see the explanation.
How have you handled a challenging implementation issue in a past project? Pro members can see the explanation. Pro members can see the explanation.
Explain how you would advocate for the rights of beneficiaries in public forums. Pro members can see the explanation. Pro members can see the explanation.
What strategies would you use to monitor and evaluate project progress? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of how you've contributed to capacity building for staff? Pro members can see the explanation. Pro members can see the explanation.
How do you stay informed about the protection situation and needs of populations in your area? Pro members can see the explanation. Pro members can see the explanation.
Describe a time when you had to adapt your leadership style to manage a diverse team effectively. Pro members can see the explanation. Pro members can see the explanation.
Added 6 hours ago - Updated 6 hours ago - Source: nrc.no