Protection Case Worker (Nationals Only)
Support with service mapping and case management in humanitarian settings.
This opening is not available anymore.
Do not try to apply for this job.
Overview
Support with service mapping and case management in humanitarian settings.
You have:
- Bachelor’s degree in social sciences (law, psychology, sociology, etc.)
- Minimum of 2 years’ experience of implementing protection programs, preferably social work or case management, in humanitarian or development settings
- Experience in case management especially with IRC and previous humanitarian work experience preferred
- Fluency in Pashto, Dari and English
- Team player, flexible, network-builder, able to handle pressure well and work in cross-cultural settings
- Communication and reporting skills
- Computer skills (including MS Word, Excel, Access, and internet) an advantage
Work Arrangement:
Job Description
General Duties
- Support with service mapping to identify service providers in their areas and update service mapping on a regular basis - Participate in regular case management meetings to discuss cases, best practices, and lessons learned - Under the guidance of the Integrated protection Officer, disseminate key protection messages including on rights and available services - The caseworker, with support from the Integrated protection Officer, will assume responsibility to assess the level of protection risk, and respond in a timely manner to protection risks and concerns, prioritizing urgent cases - For specialized protection cases and non-protection cases, make timely referrals to relevant sectors/service providers and follow up on whether the service has been received by beneficiaries - Identify cases for protection cash, individual protection assistance (IPA), and referrals. Discuss with the case management officer to ensure that the identified cases meet the criteria for assistance. Ensure timely response and follow up.
Specific Duties:
- Support in the follow up and management of identified protection cases. - Maintain case management files in line with the SOPs, and protection data management best practices - Provide regular progress reporting on cases to the Integrated protection Officer for donor reporting - Perform other duties as requested
Qualifications
- Bachelor’s degree in in social sciences (law, psychology, sociology….) - Minimum of 2 years’ experience of implementing protection programs, preferable social work or case management, in humanitarian or development settings, experience in case management especially with IRC and previous humanitarian work experience preferred - Team player, flexible, network-builder, able to handle pressure well and work in cross-cultural setting. - Communication and reporting skills - Fluency in Pashto, Dari and English - Computer skills (including MS Word, Excel, Access, and internet) an advantage - Ability to work closely, professionally, and constructively with all others regardless of nationality, ethnicity, gender, religion, race, tribe, or cultural background
Potential interview questions
| Can you provide an example of a successful case management you've handled? | The interviewer wants to assess your practical experience in case management. | Detail a specific case, your methods, and the outcomes. |
| How do you prioritize urgent protection cases? | This question aims to determine your decision-making and prioritization skills. | Pro members can see the explanation. |
| What strategies do you use to maintain effective communication within a diverse team? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle stress and pressure in challenging situations? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you discuss a time when you had to adapt to change in a work environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your experience collaborating with other service providers. | Pro members can see the explanation. | Pro members can see the explanation. |
| What role does data management play in your case management work? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure follow-up on referrals made to service providers? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 11 months ago
-
Updated 11 months ago
-
Source:
rescue.org
