Protection Assistant - Social Worker
Contract
This is a DRC - National contract. More about DRC - National contracts.
Duty Station [Khokha]
Who are we?
The Danish Refugee Council (DRC) has been providing relief and development services in the Horn of Africa since 1997. Using a protection of human rights framework, DRC has mainly focused on Somalis who are displaced by conflict. Programmers include protection, livelihood, food and NFI distribution, water and sanitation, and advocacy amongst others. DRC Yemen has been providing relief and development services in Yemen since 2008. DRC has mainly focused on refugees and migrants displaced by conflict and natural disasters.
DRC, through its specialized business unit, Danish Demining Group (DDG) aims to recreate a safe environment where people can live without the threat of landmines, unexploded ordinances and small arms and light weapons”. These goals can be effectively advanced through cooperation and joint action with other organization as well as with integration of operations and programs with its sister organization, DRC.
About the Job:
Overall
The Protection Assistant (Social Worker) is responsible for the delivery of case management within Community Centers and as per request in other locations as part of the mobile team, including protection assessment, case planning, service mapping, internal and external referrals to relevant services, and delivery of Cash for Protection / Individual Protection Assistance (IPA)
Responsibilities:
Case management service provision
- Provide general protection case management services in compliance with best-practice and international standards in protection response (including DRC case management SOP’s) including assessment of need, development of case plan and referral/facilitation of access to services – including IPA delivery, follow-up, and case closure;
- At all times safeguard the safety and respect of the individual, in addition to the confidentiality of his/her information and his/her right to access services without any discrimination;
- Attend weekly case review meetings with the Case Management team to ensure adherence to standards of care and quality case management.
Monitoring and reporting
- Produce reports as required by the Team Leader (including weekly reports);
- Accurately update the protection case management database ensuing adherence to data protection protocols;
- Maintain complete, accurate, and confidential case files to document client interactions and interventions using DRC tools, ensuring adherence to data protection protocols;
- Participate in weekly and monthly work planning as directed by the Team Leader;
- Support the implementation of monitoring and evaluation tools and report on issues in the implementation of the program;
Coordination and representation
- Collaborate with other DRC sectors and NGOs to ensure a coordinated and collaborative response to the provision of services and assistance for those benefiting from case management;
- Maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers;
- Ensure up-to-date understandings of service providers operating in the area based on available service mappings and coordination with stakeholders;
Other
- Maintain positive work relationship within the team;
- Read, sign, and strictly abide by the DRC Code of Conduct;
- Must adhere to DRC’s mission, values, code of conduct including respect for the principles of neutrality, do no harm and non-discrimination;
- Must treat all partners and beneficiaries with dignity and respect;
- Any other duties relating to the nature of the job as directed by the Protection Team Leader.
About you
To be successful in this role you must have:
Experience and technical competencies:
- 1-2 years of experience in protection related work with both children and adults;
- Previous experience providing counselling and/or psychosocial support services; previous experience providing case management services a very strong advantage;
- Ability to maintain confidentiality, respect, non-discrimination and safety of clients at all times;
- Strong understanding of basic counseling and psychosocial support concepts; previous training in these areas strongly preferred;
- Ability to discuss sensitive issues with respect and empathy;
- Excellent interpersonal and problem-solving skills, creativity and flexibility;
- Strong ability to organize work, meet deadlines, maintain composure, work independently, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail;
- Flexibility in working overtime when needed;
- Willing to collaborate with and support people from different ethnic groups and different religions;
- Demonstrated interest in humanitarian work and supporting people effected by conflict;
- Previous experience in international organizations a strong advantage.
In this position, you are expected to demonstrate DRC’ five core competencies:
• Striving for excellence: Focusing on reaching results while ensuring efficient processes.
• Collaborating: Involving relevant parties and encouraging feedback.
• Taking the lead: Taking ownership and initiative while aiming for innovation.
• Communicating: Listening and speaking effectively and honestly.
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
Moreover, we also expect the following:
Required qualifications:
Education:
Bachelor/Degree in Social work, counseling, psychology, or closely related field; proven field experience can be accepted in lieu.
Languages:
- Arabic - Fluent, reading and writting
- English - Desirable
We offer
DRC will offer the successful applicant a contract until December 2024, renewable dependent on both funding and performance. You must be available to start work As soon as possible, and be willing and able to work in Khokha.
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment. This position will be placed at Band (I Non- Manager) and will be reporting to Protection Team Leader.
Application process
Interested? Then apply for this position by clicking on the apply button or the link below. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV only applications will not be considered. Females are encouraged to apply for this position.
Applications close 2****9 July 2024. The interviews are expected to take place**, in two weeks after advertisement closing date.**
If you have questions or are facing problems with the online application process, please check Need Support?
Need further information?
For more details on this position, please contact [email protected].
Please note that applications sent directly to [[email protected]] will not be considered.
For further information about the Danish Refugee Council, please consult our website www.drc.ngo
Added 3 hours ago
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Updated 3 hours ago
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Source:
drc.ngo
