Protection Assistant

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights and building a better future for asylum seekers, refugees, internally displaced, returnees and stateless people. The operation in Mozambique has its main office in Maputo, field office (FO) in Nampula, and sub-office in Pemba. The candidate will be based in Pemba Sub-Office. The working language in the UNHCR offices in Mozambique is English. The Protection Assistant normally reports to a more senior Protection colleague. The incumbent provides functional and administrative support to the protection unit on protection related liaison, correspondence, monitoring, case management and reporting activities. The Protection Assistant also supports the protection unit in designing a comprehensive protection strategy and in providing quality, timely and effective protection responses to persons of concern (PoC). She/he may liaise externally with local authorities and partners on correspondence and/or protection issues as guided by the supervisor. The Protection Assistant also facilitates the involvement of PoC in making decisions that affect them, whether in accessing their rights or in identifying appropriate solutions to their problems. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and PDQDJHULDO FRPSHWHQFLHV DQG 81+&5¶V FRUH YDOXHV RI SURIHVVLRQDOLVP LQWHJULW\ DQG UHVSHFW IRU diversity. The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. UNHCR has a zero-tolerance policy on sexual exploitation and abuse

Within the delegated authority and under the supervision of Community-Based Protection Officer or his/her designated mandated representative(s), the UNV Protection Assistant will: x Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. x Observe and respect protection related Standard Operating Procedures (SOPs). x Provide functional and administrative support in all protection related AGD based programming with implementing and operational partners. x Provide functional and administrative support in implementing participatory approaches, needs assessments, monitoring, reporting and case management. x Support assessments on durable solutions through voluntary repatriation, local integration and where appropriate, resettlement. x Facilitate liaison with competent authorities for the issuance of personal and other relevant documents. x Assist in drafting reports, routine correspondence, updating relevant databases and compiling statistics within the Area of Responsibility (AoR). x Select PoC for preliminary interviews and decide which relevant information to share. x Enforce integrity in the delivery of protection services by local implementing partners. x Perform other related duties as required. Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities: x Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day); x Be acquainted with and build on traditional and/or local forms of volunteerism in the host country. x Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities. x Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc. x Assist with the UNV Buddy Programme for newly-arrived UN Volunteers; x Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Analytical Thinking Political Awareness Stakeholder Management

x Professionalism: demonstrated understanding of operations relevant to UNHCR technical capabilities or knowledge relevant or transferrable to UNHCR procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; x Integrity: demonstrate the values and ethical standards of the UN and UNHCR in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision.

The United Nations Volunteers (UNV) programme is administered by the United Nations Development Programme (UNDP). x Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; x Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. x Planning and organizing effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; x Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; x Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary. x Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance, and commitment towards mission and vision, as well as

IT-Computer Literacy, CL-Protection & Solutions Awareness, PR-Protection-related guidelines, standards and indicators, PR-Refugee Protection Principles and Framework.

The position is based in Pemba, the capital of Cabo Delgado Province, in Northern Mozambique. Pemba is a D, Non-Family duty-station. Cabo Delgado is bordering Tanzania, with a population of over 2.2 million people according to the 2017 census. The province, considered as the poorest in the country, was hit by cyclone Kenneth in April 2019, which affected several villages, causing material damage and the displacement of many residents. The province has also been targeted by armed groups that have been attacking local villages since October 2017 to date. The number and intensity of attacks increased consistently from 2020. Health facilities: ISOS clinic, CLIDIS private clinic and the Provincial hospital. There is a wide range of Banks and ATMs to meet financial needs. Credit/debit cards are accepted in most places. As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials.