Protection Assistant
Support protection programming and coordinate with community volunteers.
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Overview
Support protection programming and coordinate with community volunteers.
You have:
- Experience in community outreach and working closely with community volunteers.
- Knowledge of protection and rule of law programs.
- Ability to maintain and collect data according to procedures.
- Excellent interpersonal skills and ability to work with diverse populations.
- Experience in case management and providing referral for services.
Work Arrangement: In-person
Job Description
BACKGROUND:
Founded in 1933, the International Rescue Committee is a world leader in relief, rehabilitation and post-conflict development services for those uprooted or affected by violent conflict and oppression. The IRC is currently working in over 25 countries around the world, addressing both the immediate and lifesaving needs of conflict affected people in emergencies and the reconstruction needs of post-conflict societies.
The IRC has been working in Uganda since 1998 supporting IDPs, refugees and local communities. IRC Uganda has it country office in Kampala and regional offices in Kit gum Moroto, and Yumbe. The current program portfolio includes health, protection and rule of law, women’s protection and empowerment, and economic recovery and development programming
Job Overview/Summary:
The Protection Assistant supports the Protection Officers with the implementation of Protection and Rule of Law program activities in the set‐up of protection interventions in Bidibidi Settlement. She/he will work closely with Community Based Volunteers in leading outreach and mobilization activities.
Duties and responsibilities
- Ensures daily operation of Information and Support Centers (ISCs) in assigned Zone. - Provides timely feedback on issues and complaints raised by refugees at ISCs. - Ensures all protection concerns and/or complaints by refugees are accurately assessed and recorded in the intake, either directly assisting and/or referring individual to appropriate service provider. The Protection Assistant will conduct one follow up of the case, according to operating procedures. - Coordinates with service providers to strengthen referral pathway, including weekly referral/case meetings. - Works with Protection Officers and Community Based volunteers to conduct protection information and awareness session ‐ community outreaches. - Maintains and collects data in line with agreed procedures. - Conducts PSN home visits, assessing needs and ensures adequate referral/assistance provided. - Work closely with Community Based Volunteers, providing support and guidance in their activities.
Key Working Relationships:
Position Reports to: Protection Officer
Position directly supervises: N/A
Indirect Reporting: Protection Manager
Other Internal and/or external contacts:
Internal: Community Services Officers, Legal Officers, Legal Assistants and Community Based Volunteers
External: UNHCR, OPM, and other Protection Actors
STANDARDS FOR PROFESSIONAL CONDUCT:
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
IRC is an Equal Opportunity Employer, and we value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request reasonable accommodation.
Deadline for receiving applications is a July 30th,2024
Qualifications
Potential interview questions
| Describe a situation where you had to manage a case effectively. What steps did you take? | The interviewer wants to assess your case management skills and understanding of referral processes. | Focus on your structured approach, highlighting specific examples of actions and outcomes. |
| How do you ensure effective communication with community volunteers? | The interviewer is assessing your communication skills and your ability to collaborate with others. | Pro members can see the explanation. |
| What actions would you take if a refugee raises a complaint at the Information and Support Center? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
rescue.org
