PRoL Case Management Officer-Afghan Nationals Only
Manage high quality case management for protection services.
This opening is not available anymore.
Do not try to apply for this job.
Overview
Manage high quality case management for protection services.
You have:
- Experience in protection case management
- Knowledge of protection principles and standards
- Strong interpersonal and communication skills
- Ability to work collaboratively with various stakeholders
- Experience in data management and reporting
Job Description
General Duties
- Ensure the functionality of the case management system and oversee delivery of high quality case management in accordance with SOPs and global minimum standards. Protection assistance and services will prioritize persons experiencing high vulnerability, such as women and girls, children, socio-economic hardship, persons with disabilities and serious medical conditions, elderly persons, persons exposed to explosive hazard risk. - Support and guide case management teams in their day to day work ensuring adherence to key protection principles. - Provide guidance to teams on identification of protection risks and appropriate response, such as protection cash, individual protection assistance (IPA), and referrals, through one-to-one guidance or case review meetings as needed. Ensure that caseworkers are familiar with the criteria for identifying cases for protection cash and individual protection assistance. Oversee and ensure timely response and follow up protection cases. - Conduct regular meetings with case workers on lessons learned and best practices and provide feedback to the Sr. PRoL Officer - As relevant, collaborate with agencies and stakeholders in provision of assistance and services - Ensure capacity for teams to receive and make external referrals, with access to service mapping that is updated regularly. - As needed, coordinate with the protection monitoring officer and community based protection officer in identifying protection risks and trends. Protection monitoring teams and Community Protection Committees may make referrals to PRoL Case Management for protection assistance and response. The Case Management Officer will provide guidance to other PRoL teams on internal referral process. - Contribute to creation and dissemination of key protection messages including rights and available services - Participate in, and as needed organize regional/provincial protection meetings/workshops and provide feedback to Sr. PRoL Officer on discussions and outcomes. - Develop and maintain effective working relationships with all stakeholders including community leaders NGOs community-based organizations and other IRC sectors to enhance cooperation and coordination - Coordinate with PRoL Officers in other locations on project implementations. - Under the supervision of the Sr. PRoL Officer and PRoL Manager, monitor program budget and expenditure. - Provide regular progress reporting on cases to Snr. PRoL Officer and PRoL Manager for donor reporting. - Support Information Management Officer by providing data on PRoL cases and trends as requested - Perform other duties as requested
Qualifications
Potential interview questions
| Can you describe your experience with protection case management? | This question evaluates your direct experience in managing protection cases. | Provide specific examples of situations you've handled and the outcomes. |
| How would you handle a case involving a vulnerable person? | The interviewer wants to assess your understanding of protection issues and appropriate responses. | Pro members can see the explanation. |
| How do you ensure effective communication with stakeholders? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps would you take to assess protection risks within a community? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of a successful data management project you've led? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
-
Updated 1 year ago
-
Source:
rescue.org
