Project Assistant- CRM-6

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

1. Accountability to beneficiaries.

• Receive, record complaints and feedback from the beneficiaries.
• Compile monthly statistical data of complaints and feedback.
• Data entry to World Vision and WFP Complaint systems.
• Mobilize manageable numbers of beneficiaries for CBT distribution, quarterly verification and Monthly General Food and Cash Distribution.
• Participate in mainstreaming Accountability to the Affected Persons (AAP) across all WFP activities
• Organize post distribution review meetings (PDRM)

1. Beneficiary verification.

• Admit and verify beneficiaries during food distribution.
• Monthly verification of in-kind assistance beneficiaries.
• Quarterly Verification of beneficiaries on Agent banking.
• Support in the monitoring of agent cash out points.
• Ensure the necessary equipment’s for verification are functional
• Support in trouble shooting.

1. Reporting

• Prepare, download and share the daily GDT reports.
• Compile and share the quarterly verification reports.
• Compile monthly statistical data of complaints and feedback.

1. Retailer and Market Strengthening.

• Support to mobilize retailers for bi-annual WFP targeting and monitoring assessment (MFI and RPME)
• Assist retailer groups to create and manage VSLAs and SACCOs to enable sustainable access to credit.
• Support to follow up on retailer performance and support in Retailer Performance Monitoring and Evaluation (RPME)
• Support to organize trainings for retailers.
• Support to organize the identified retailers’ groups to establish leadership and governance.
• Support in linking VSLAs and SACCOs to formal financial service providers (FSPs) for sustainable credit options and digitalization.

Advert Start Date: 29th May 2024

Advert End Date: 05th June 2024

Applicant Types Accepted:

Local Applicants Only