Project Analyst - HR tools and analytics

Contract

This is a IICA-1 contract. This kind of contract is known as International Individual Contractor Agreements. It is normally internationally recruited only. It's an external contract. It usually requires 2 years of experience, depending on education. More about IICA-1 contracts.

Background Information - IPAS

Based in Copenhagen, Denmark, the UNOPS Integrated Practice Advice and Support (IPAS) serves all the regions and headquarters, primarily with advice and solutions to everyday implementation challenges. IPAS consists of a diverse team of subject matter experts in the six practice areas of HR, Administration, Legal, Finance, Procurement, Project Management and Infrastructure. IPAS has three main roles:

Support to operations in the field offices: IPAS provides timely advice and supports actively finding of solutions to everyday implementation challenges, based on policy and best practices. It also provides operational support in specific areas.

Business efficiency: IPAS recommends changes to policies, processes and operating standards based on the feedback and experience of the field offices. IPAS also ensures transparent and efficient project implementation, in line with policy and business needs.

Body of knowledge: IPAS contributes to research and coordination within the policy groups and project practitioners. It provides structured knowledge and subject matter expertise which is used across practice areas to provide coherent and tailored advice to the requesting offices.

Functional Responsibilities

Reporting to the HR Specialist in the IPAS HR Advisory Team, the HR Project Analyst is responsible for coordinating and implementing HR business efficiency projects within IPAS HR, related to tools, data and systems. S/he is also in charge of supervising the HR intern. Summary of Key Functions:

• Development of tools and systems
• Project coordination
• HR data analytics
• Knowledge building and knowledge sharing

1. HR efficiency projects and tools

• Gain knowledge of UNOPS HR Operations / HR Projects to propose efficient and relevant process improvements
• In collaboration with IPAS HR team members, and the HR policy group, identify and collect needs for business process improvements with a view of maximizing efficiencies and reducing bureaucracy
• Translate these needs into new tools, systems, dashboards, or enhancements of existing tools
• Develop new tools, systems, dashboards to support these efficiency projects and roll them out to field colleagues
• Provide technical guidance to HR colleagues in the use systems and tools
• Make suggestions for the enhancement of the IPAS Portal (JIRA), with a view of improving functionality, data collection and analytics and coordinate with IT developers

2. Project coordination

• Liaison between unit and internal clients to expedite completion of projects, disseminate information, roll out new tools, etc.
• Support to IPAS HR Advisory team on management, implementation, monitoring of various HR initiatives.
• Roll out new tools, systems, dashboards to field offices, supporting the capacity building of HR colleagues in the utilization of these for efficiency gains
• Liaise with HR policy group as needed for inputs on projects and approval of roll-out of new projects and with the data team in the Finance Group for their inputs; act as focal point for coordination with the different policy groups on matters related to data analytics and new tools

3. HR Data analytics

• Analyze complex and connected data, proposing and testing hypotheses, identifying patterns and trends, and deriving statistics and insights related to HR, in close collaboration with the UNOPS data analytics team.
• Support the design, development, testing, implementation, maintenance and documentation of HR data tools, including dashboards and reports, conducting rigorous data quality checking
• Produce regular, periodic and ad hoc data reports on HR data (JIRA data, recruitment data, etc.)
• Set-up and maintenance of databases, preparation of reports and documents through integration of several data sources, technology and software applications
• Other related technical and analysis support as required

4. Knowledge building, knowledge sharing and contribution to product/process efficiency:

• Contributes to knowledge management projects
• Provides mentoring/assistance to less experienced colleagues in the team and the field.
• Support process efficiency initiatives;
• Provide input to the development and maintenance of corporate systems and tools.
• Provides quality supervision and technical guidance to the HR intern.

Education/Experience/Language requirements

Education

A masters degree, preferably in data analytics, IT, statistics or related field is required.

A first level university degree preferably in the same fields, combined with an additional 2 years of relevant experience, may be accepted in lieu of masters degree.

Experience - 2 years of experience conducting data quality analysis and testing of data sources and tools is required, of which at least 6 months supporting an HR function is desirable. - Within these 2 years, the following experiences are required: - Experience building dashboards in Google Data Studio or an equivalent dashboard platform (e.g. Tableau, PowerBI) - Experience with scripting languages (e.g. Python, Google Apps Script, Javascript) - Experience using Big Query as a data source or similar - Expertise in spreadsheet tools (e.g. Google Sheets, Microsoft Excel) - Experience in business statistics, data management, analysis, visualization - Prior experience working for a UN organization would be an asset. - Prior experience working with JIRA software is desired

Languages - Perfect command of both written and spoken English is a requirement. - Knowledge of another UN language such as French or Spanish would be an asset.

Contract type, level and duration

Contract type: International Individual Contractor Agreement (I-ICA) Contract level: I-ICA1 (ICS9 - P2 equivalent) Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Considerations

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
• Copenhagen, Denmark is a family duty station.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve peace and sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity With over 5,000 UNOPS personnel and approximately 7,400 personnel recruited on behalf of our partners, spread across 80 countries, our workforce represents a range of nationalities and cultures. We promote a balanced and diverse labour force — a strength that helps us better understand and address our partners’ needs. We continually strive to improve our gender balance through initiatives and policies that encourage the recruitment of qualified female candidates.

Work life harmonization UNOPS values its people and recognizes the importance of balancing professional and personal demands.