Programme Support Associate

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

Under the direct supervision by the Country Coordinator, UNV Field Unit in India, the Programme Support Associate contributes to the effective outreach leading to increased mobilization and placement of UN Volunteers and supports advocacy efforts and position of UNV in the country, in line with UNV’s Strategic Framework. The Programme Support Associate also provides administrative, management and operational assistance in the UNV Field Unit.

Within the delegated authority and under the supervision of the Country Coordinator, UNV Field Unit or his/her designated mandated representative(s), the Programme Support Associate will:

• Assistance with advocacy, partnerships and demand generation for onsite and online volunteers; • Support outreach activities towards UN host entities, for information on UNV offer and volunteer demand generation; • Act upon volunteer mobilization forecasting for online and onsite Volunteer assignments with UN host entities, particularly in supporting the development and timely submission of Descriptions of Assignments, confirmation of funds and review of registration request of local organizations to UNV Online Volunteering service Support UN Country Teams in advocacy for volunteerism, including for International Volunteer Day (IVD) events; • Support advocacy campaigns with local volunteer involving organizations; • Draft routine correspondence and reports in accordance with standard internal procedures; • Support the Country Coordinator in compiling basic documentation and information and collecting data for routine correspondence and reports; • In close coordination with the Communications Associate in the Regional Office, support the preparation, dissemination and presentation of country-specific promotional information on the mandate and work of UNV with relevant development partners and the media; • Talent acquisition and volunteer support for the acquisition of local candidate talents in coordination with the Volunteer Services Centre (VSC) and as per the corporate talent acquisition plan; • Monitor the contractual status of all serving UN Volunteers and flag to VSC follow-up actions; • Maintain up to date contact records of all serving UN Volunteers and their recognized dependents; • Assist on the logistical and travel arrangements of arriving UN Volunteers and their recognized dependents; • Liaise with relevant UN Host Entities to facilitate government clearances, entry visas and resident permits of incoming UN Volunteers and their recognized dependents; • Provide the necessary support to UN Volunteers upon arrival, to open bank accounts as well as to complete forms required for residence permits, etc.; • Undertake tasks for the local support of the UN Volunteers and recognized dependents in the country, including in the cases of medical evacuation, security evacuations or death of a UN Volunteer; • Assist VSC in ensuring that all conditions are met before paying final entitlements to UN Volunteers at the end of their assignment; • Maintain inventories of all UNV-supplied, non- expendable equipment, and ensure records of all items purchased for UNV- executed projects are submitted to UNV headquarters; • Maintain general office files and keep information and reference material in a manner that allows easy reference and retrieval; • Perform other duties, related to the assignment, as may be required.

Furthermore, UN Volunteers are required to:- • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Provide annual and end of assignment reports on UN Volunteer actions, results and opportunities using UNV’s Volunteer Reporting Application; • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly- arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible;

As an active UNV Field Unit team member, efficient, timely, responsive, client- friendly and high-quality support rendered to UNV and its beneficiaries in the accomplishment of her/his functions, including: • Effective support to the UNV programme in India; • Growing number of UN Volunteers and UN partnerships; • Timely duty of care for UN Volunteers; • Increased satisfaction of UN Volunteers with their assignments; • Proper operational management and inventory; • The development of capacity through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) governmental counterparts, including Implementing Partners (IPs); • Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment; • A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed.

Adaptability and Flexibility; Commitment and Motivation; Commitment to Continuous Learning; Communication; Integrity; Professionalism

national and/or international level in programme administration and support. • Experience with volunteer organizations is an asset, as is experience working in the UN or other international development organization; • Good computer literacy including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; • Familiarity with web-based systems; and office technology equipment;

New Delhi and the surrounding National Capital Region is a large and bustling metropolis of some 14 million people undergoing rapid changes. The capital city is an administrative, cultural and commercial center with modern amenities and well connected by air. It is a safe place with large expatriate community drawn from embassies, UN agencies, MNCs and foreign businesses. It has short moderate winter and long hot summer.

UN Volunteer entitlements and allowances: The purpose of the allowances and entitlements paid to the UN Volunteer is to enable UN Volunteers to sustain a secure standard of living at the duty stations in line with United Nations standards without incurring personal costs. For more information on entitlements please read the Conditions of Service (https://explore.unv.org/cos).

For information specific to your assignment please see below: o Monthly Voluntary Living Allowance (VLA): INR 50,604.24 o Entry lump sum (one-time payment): USD 400 (equivalent in INR) o Travel ticket when moving to duty station: USD 200 (equivalent in INR) o Exit allowance: 1 VLA/12 Months o Medical and life insurance Cigna Private Insurance o Leave entitlements: Annual leave: 2.5 days accrued per calendar month o Certified sick leave: 30 days o Uncertified sick leave: 7 days o Learning leave: 10 working days per consecutive 12 months o Maternity leave: 16 weeks o Paternity leaves: 10 days o Access to UNV Learning Portal for Online Courses