Programme Policy Officer (Digital Solutions), SC8

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

This post is open to Cambodian Nationality only

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

WFP’s mission is to help the world achieve Zero Hunger by 2030 as per Sustainable Development Goal (SDG) 2. It works to ensure that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In the period 2019-2023, through the Country Strategic Plan (CSP), WFP Cambodia is contributing to achieving Zero Hunger by promoting access to nutritious diets through home grown school feeding and improving climate smart food production and transformation capacities of small holder farming communities. WFP helps set standards and guidelines for food transformation to satisfy the increasing demand for nutritious processed and convenient foods. WFP is also leveraging its subnational presence and existing implementation relationships to build scalable models for replication nationally, and enable subnational counterparts’ hands-on learning in intervention planning, management and implementation.

Further, the CSP focuses on support to national and subnational disaster and climate change risk management and to the national strategic direction and coordination on food security, nutrition and social protection through enhanced information systems, knowledge management, and public-private and south-south partnerships.

The CSP aims to contribute to five Strategic Outcomes that are aligned to four Strategic Results of SDG 2 (Zero Hunger) and SDG 17 (Partnerships for Development). These are:

Strategic Outcome 1

Vulnerable communities in Cambodia have access to nutritious, safe, diverse, convenient, affordable and preferred foods by 2025

Strategic Outcome 2

Poor and vulnerable communities in Cambodia are more resilient to shocks and stresses in the food system by 2023

Strategic Outcome 3 National and subnational institutions have strengthened capacities to mitigate risks and lead coordinated shock preparedness and response efforts by 2025

Strategic Outcome 4

National and subnational institutions in Cambodia have strengthened capacities to develop, coordinate and implement well-informed, effective and equitable actions for achieving food security and nutrition targets by 2030

Strategic Outcome 5

Development and humanitarian partners in Cambodia have access to common supply chain services throughout the year

BACKGROUND AND PURPOSE OF ASSIGNMENT

The Programme Policy Officer (Digital Solutions) will support WFP’s capacity strengthening efforts on digital information systems and tools to facilitate decision-making with the Ministry of Education, Youth and Sports, subnational departments, school officials, and cooperating partners. These include the cash scholarship information system, school feeding information system, and beneficiary feedback and complaints system.

CSP Position Title: Programme Policy Officer (Digital Solutions)

Type of Contract: WFP Service Contract

Duration of Employment: 1 November 2020 to 31 October 2021 (renewable)

Grade: SC8 (Equivalent to NO – A)

Duty Station: WFP Country Office in Phnom Penh

Reporting line: Programme Policy Officer (Head of Education Unit)

KEY ACCOUNTABILITIES (not all-inclusive)

1. Contribute towards the development of a limited number of projects, plans and processes, ensuring alignment with wider programme policies and guidance.
2. Provide project management support to specific and defined programmes and projects of small to moderate size that are relatively straight forward in nature, ensuring a coordinated approach with wider programmes that complies with WFP standards and procedures.
3. Follow data gathering and monitoring systems ensuring that rigorous quality standards are maintained.
4. Research and analyse policy and operational issues to support senior colleagues in the development of policies, programmes and activities.
5. Contribute to the preparation of accurate and timely reporting on programmes and activities that enable informed decision making and consistency of information presented to stakeholders.
6. Liaise with internal counterparts to ensure effective collaboration, monitor ongoing projects.
7. Support the identification, development and management of potential partnerships to collaborative working leading to improved food assistance packages.
8. Support the capacity building of WFP staff, partners and national government to prepare for and respond to food assistance needs, e.g. through project management support of learning initiatives.
9. Provide guidance to support staff, acting as a point of referral and assisting them with analysis and queries.
10. Other as required.

OTHER SPECIFIC JOB REQUIREMENTS

1. Capacity Strengthening

• Work to improve, design and implement capacity strengthening initiatives related to the establishment and maintenance of digital information systems at national and subnational levels, aligning efforts with other capacity strengthening efforts contributing to the national HGSF programme and in compliance with donor requirements.
• Ensure data collection, flow, management and analysis through digital information systems meets rigorous quality standards and Government needs.
• Coordinate workshops with MoEYS and other government stakeholders for ongoing collaboration on digital information systems, delineate lessons learned and recommend future areas of engagement.
• Undertake field missions to support the design and implementation of interventions with a focus on ensuring and documenting the sustainability and cost-effectiveness of activities.
• Work in partnership with WFP colleagues and cooperating partners to transfer capacities to Ministries and government bodies, ensuring strengthened capacity for decision-making through digital information systems and tools.
• Work in partnership with WFP colleagues and cooperating partners to develop a pathway for sustainable handover of the digital tools to the government.

2. Systems Development and Testing

• Support development of digital information systems and tools by ensuring technologies serve user needs and information is readily available to decision-makers at various levels.
• Conduct user testing of the system in order to collect feedback and write new requirements for the system to match user needs.
• Collaborate with developers as needed to ensure timely delivery of features of the digital tools, including continuous enhancement of digital complaints and feedback mechanisms and real time monitoring systems.
• Oversee and coordinate integration of digital information systems and tools to government ministries as required.
• Collaborate with relevant Government entities, cooperating partners and relevant stakeholders to support integration of data sources in digital information systems and tools.
• Define key performance indicators and milestones for the digital tools and assure their implementation

3. Portfolio Management

• Work closely with others to provide a comprehensive capacity strengthening package aligned with the transition plan for HGSF as per WFP’s CSP.
• Support and contribute to strategic thinking on digital systems and tools in line with the Country Strategic Plan, ensuring alignment with corporate WFP policies and guidance.
• Provide project management support ensuring a coordinated approach with wider programmes for compliance with WFP standards and procedures.
• Provide guidance to support staff, acting as a point of referral and assisting them with analysis and queries.
• Contribute to the preparation of accurate and timely reporting to enable WFP’s informed decision making and consistency of information presented to stakeholders.
• Contribute to donor and other reports and other documents as requested.

4. Partnerships

• Collaborate with all relevant actors to ensure that information management activities and support to government is fully integrated, ensuring a coherent package of information management tools and support coming from the international community.
• Liaise with internal counterparts to ensure effective collaboration, monitor ongoing implementation of digital information systems and tools.
• Support the identification, development and management of potential partnerships for collaborative implementation.
• Serve as a focal point and advocate for digital information systems and tools in meetings with government, donors and other relevant development partners.
• Perform other related duties as required.

5. Ensure gender is considered throughout all areas of work under the post, as relevant.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
• Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
• Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
• Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.

People

• Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
• Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
• Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
• Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.

Performance

• Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
• Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
• Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
• Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.

Partnership

• Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
• Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
• Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
• Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level Programme Lifecycle & Food Assistance Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design. Transfer Modalities (Food, Cash, Voucher) Demonstrates ability to analyse and consolidate quantitative and qualitative information from different sources (e.g., market studies) to inform transfer modality selection and programme development. Broad Knowledge of Specialized areas (i.e. Nutrition, VAM, etc.) Demonstrates the ability to interpret basic data in the context of WFP specialised fields to contribute to technical programme design, implementation and monitoring. Emergency Programming Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes. Strategic Policy Engagement w/ Government Develops thorough recommendations using multiple inputs (e.g., government counsel, research, own experience) to strengthen national or subnational entities and government owned food and nutrition security programmes.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Experience with leading and implementing food security, education, social protection or development programmes.
• Has experience with capacity strengthening with government officials, and other partners, preferably related to information systems and technology.
• Able to build and sustain effective collaborative relationships with key stakeholders to raise the profile of WFP, build relationships and further organizational aims.
• Experience with monitoring, evaluation and reporting processes and tools for development programmes.
• Experience operating interactive voice response (IVR) systems and designing digital forms for mobile data collection.
• Experience with digital information systems and utilizing data visualization techniques and tools (e.g., dashboards, maps)
• Facilitates open verbal/written communication with relevant stakeholders (i.e. through preparation of tailored materials presentations, and official documentation) to convey tailored messages.
• Demonstrates deep understanding of the multilateral/interagency environment and the dynamics in which WFP operates which influences approach to working, policy development and decision making.
• Advanced computer skills including MS Office applications and mobile data collection applications (e.g., KoBoToolbox).
• Knowledge of geographic information systems (GIS) software (e.g., QGIS, ArcGIS) and map visualizations are an advantage.
• Minimum 1 year post Advanced University Degree or 2 years post University Degree.

STANDARD MINIMUM ACADEMIC QUALIFICATIONS

Education: Advanced University degree in relevant or related areas of social science, economics, data science, information technology, statistics, or First University degree with additional years of related work experience and/or trainings/courses.

Language: Fluency (level C) in English language.

HOW TO APPLY

• Create an account on the WFP Career Website: http://www1.wfp.org/careers/job-openings
• Under Filter By “Country”, type “Cambodia” and select the position you want to apply to.
• The vacancy will be closed on Sunday, 8th November 2020 at 17:00 GMT+

Qualified female applicants are especially encouraged to apply.

WFP is committed to an inclusive working environment which values diversity

and has zero tolerance for discrimination, harassment and abuse of any kind.

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• WFP is committed to gender equality and parity (50% women and 50% men) and to diversity more generally, among employees across all grades, functions and contract modalities. WFP supports the use of flexible working arrangements to assist women and men in balancing work and personal responsibilities, translating into effective, efficient and dedicated participation of women and men in the workforce.​​​​​​
• WFP offers an attractive salary and other benefits, including annual leave, parental leave and health insurance for staff and eligible dependents.
• WFP Work Environment: WFP is committed to ensuring that all its workplaces are free from abuse, offensive behavior, harassment, abuse of authority and discrimination. WFP does not discriminate on the basis of HIV/AIDS status. WFP is also committed to promoting a work culture in which every employee understands, and is able to carry out, his/her personal responsibilities for maintaining the dignity of work colleagues. WFP seeks to promote gender equality and the empowerment of women. We believe our mission of fighting global hunger worldwide can only be achieved if women, men, girls and boys are offered equal opportunities in terms of access to resources and services, and participation in decision making roles.