Programme Assistant
Support the Child Protection and Health section in administrative tasks.
Overview
Support the Child Protection and Health section in administrative tasks.
You have:
- Strong organizational, planning and prioritizing skills and abilities.
- High sense of confidentiality, initiative and good judgment.
- Ability to work effectively with people of different national and cultural backgrounds.
- Thorough knowledge of UNICEF administrative policies and procedures will be preferable.
- Training and experience using MS Word, Excel, PowerPoint and other UNICEF software such as SharePoint would be an advantage.
- Strong office management skills.
Contract
This is a UNV contract. More about UNV contracts.
This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.
UNICEF started work in Timor-Leste in 2001 with the signing of the first Country Programme of Cooperation between the Government of Timor-Leste and UNICEF. UNICEF works in partnership with the Government, other UN agencies, development partners, community-based organizations and civil society partners, to enable children and their families to realize their rights, fulfill their potential. The UNICEF Country Programme is fully aligned with the United Nations Sustainable Development Cooperation Frameworks, which reflects the global, national and United Nations priorities. Under the supervision of Chief Child Protection, the Programme Assistant supports the PMESP and Communication section the programme assistant supports the Child Protection and Health section by carrying out a range of procedural, administrative, and operational tasks, to help develop, implement and monitor their country programme, ensuring timely and effective delivery that is consistent with UNICEF rules and regulations.
• Collecting invoices and filing documents for approval and thereafter processing in VISION. • Preparing and maintaining records, documents and control plans for the monitoring of project/programme implementation and financial expenditures. • Supporting the management of administrative supplies and office equipment. • Maintaining office calendar and arranging meetings. Taking minutes of meetings and keeping the correspondence of the team well organized. • Providing travel assistance to staff members in section for travel arrangements and entitlements based on the organization’s rules and policies. Liaising with relevant travel focal points to ensure that the organization obtains the best service and price for all travel. • Maintaining and updating a system which monitors the absence of staff. • Preparing and maintaining records pertaining to programme planning and development for his/her respective section. • Carrying out transactions in VISION ensuring programme results, activities and programme coding are as per annual work plans (AWPs), and makes amendments and alterations as per section revisions when necessary. • Supporting capacity development activities, meetings and conferences by making the logistical arrangements, through engaging with facilitators, caterers and hosts; arranging times through liaising with participants over availability; liaising with budget focal points and section over costs and needs; and preparing background materials for participants.
☒ Accountability ☒ Adaptability and Flexibility ☐ Building Trust ☐ Client Orientation ☒ Commitment and Motivation ☒ Commitment to Continuous Learning ☒ Communication ☐ Creativity ☒ Empowering Others ☒ Ethics and Values ☐ Integrity ☐ Judgement and Decision-making ☐ Knowledge Sharing ☐ Leadership ☐ Managing Performance ☐ Planning and Organizing ☒ Professionalism ☒ Respect for Diversity ☒ Self-Management ☐ Technological Awareness ☐ Vision ☒ Working in Teams
• Strong organizational, planning and prioritizing skills and abilities. • High sense of confidentiality, initiative and good judgment. • Ability to work effectively with people of different national and cultural backgrounds. • Thorough knowledge of UNICEF administrative policies and procedures will be preferable • Training and experience using MS Word, Excel, PowerPoint and other UNICEF software such as SharePoint would be an advantage. • Strong office management skills.
The UNICEF Office is located on the UN compound, along with most UN agencies. UN House is in the city center, and safe accommodation options are available nearby as well as further away. Dili is a small city, and most expatriates live within a 6km radius / a 10 to 20mn car ride from UN House. As public transport is not recommended for international staff, most expatriates purchase a motorbike (price range: $700 to $2,000) or a car (price range: $4000 to $20,000), which they then resell upon leaving the country. The UNICEF office, and particularly the drivers, can help with purchasing a vehicle. There are a range of housing options in Dili, that range from the very basic to adequate, although many private houses in Dili have been renovated to a reasonable or even considered ‘luxurious’ level of comfort. Many expatriates live in fully serviced compounds, usually in individual houses but sometimes in apartments. Some choose private houses, which tend to be cheaper than compounds. Houses are very often fully furnished in Dili. Housing prices start at about $750 per month for a studio or one-bedroom place. Two-bedroom houses in a compound range from $1,000 to $2,500.
Potential interview questions
| Describe a time when you had to manage multiple tasks at once. How did you prioritize your work? | This question assesses your organizational and planning skills under pressure. | Provide a detailed example showing your thought process and techniques for prioritizing tasks. |
| How do you ensure confidentiality in your work? | This question evaluates your understanding of confidentiality importance in administrative roles. | Pro members can see the explanation. |
| Can you give an example of how you effectively worked with a diverse group of people? | Pro members can see the explanation. | Pro members can see the explanation. |
| What administrative procedures do you follow to ensure compliance with organizational policies? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you handle unexpected changes to scheduled plans? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell me about a time you took the initiative to improve a process or service in your office. | Pro members can see the explanation. | Pro members can see the explanation. |
| Why do you believe ethical conduct is important in your work role? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to maintain effective communication in a team? | Pro members can see the explanation. | Pro members can see the explanation. |