Programme Assistant
![Logo of WHO](https://www.who.int/images/default-source/infographics/who-emblem.png)
Contract
This is a No grade contract. More about No grade contracts.
- Background.
The country team is responsible for promoting technical cooperation, stimulating interest and
coordinating assistance for health development based on global and regional strategies and WHO
guidelines. It is also responsible for contributing to the collection, analysis and dissemination of
health information.
The incumbent performs functions related to Program support in the GSM environment. The
incumbent works on the basis of general instructions, from his own experience, according to the
policies, procedures, rules and regulations of the Organization, ensures the proper functioning in the team or department. The incumbent is invited to seek advice on unusual matters. Most of the work is checked for accuracy and relevance by the incumbent and by the program officers and WR on an ad hoc basis for the achievement of results and quality in general; correspondence is referred to the program officer and then the Operations Assistant as needful, before submission to the Representative.
Summary of Assigned duties
Initiate correspondence projects on the orientation of Program Managers; finalize them in
accordance with WHO and departmental styles and check language, grammar and accuracy before submission for approval and signature;
Organize the administrative preparation of internal and external meetings, including the preparation of business plans in GSM / Oracle, letters of invitation, cost estimates and travel requests; assist in the preparation of documents; sending materials and liaising with participants and others involved;
Analyze correspondence and requests received, highlight incoming documents and attach background information and identify areas requiring action by Program Managers, drawing attention to important issues. Schedule meetings of Program Administrators, according to schedules and needs; take minutes of meetings and follow up on issues requiring action to ensure prompt response to WHO requests;
Obtain information documents for meetings, seminars, workshops, etc. which Program Administrators take part in, verify their availability and ensure that they have the appropriate information files and documents;
Ensure that technical reports and documents conform to WHO standards, rules, practices, procedures and editing style and correct them as necessary prior to submission to the Representative's signature;
Use appropriate monitoring tools, monitor and ensure deadlines and deadlines are met, and correspondence and requests are analyzed and processed as soon as possible;
Use GSM to prepare requests for official travel by Program Administrators. Make airline and hotel reservations, prepare travel records and handle other related matters upon request;
Perform other related duties as required or directed, including support to the Administration and the Representative's Office.
Recruitment Profile
Competencies: Generic
1. Teamwork
2. Respecting and promoting individual and cultural differences
3. Communication
Functional Knowledge and Skills
The incumbent will demonstrate mastery; actualize his knowledge in the use of modern office
technology through internal courses, on the job or self-training. He / she keeps abreast of changes in procedures and practices, rules and regulations, organizational structure, in Country Office, organic group and WHO, to be able to brief and explain procedures to other members Staff.
Education Qualifications
- Essential
Completion of secondary school followed by Administrative training
- Desirable
University degree in Public/Business administration or other related courses.
Experience
- Essential
5 years relevant program/office support experience in a recognized public or private institution.
- Desirable
Experience inadministrative support positions within WHO or another UN agency is an
asset.Experience in Oracle-based systems or another ERP-like system is an asset.
Use of Language Skills
Languages
English Read: Expert knowledge [Yes] Required [] Desirable
Write: Expert knowledge
Speak: Expert knowledge
French Read: [] Required [Yes] Desirable
Write: knowledge
Speak: knowledge