Program Support Officer

Volunteering Admin Environment

Overview

Provide administrative, operational, financial, and communication support for project implementation.

You have:

• At least 2 years of experience in project implementation, communication and reporting, financial and administrative management, or any closely related field.
• Strong computer literacy, with proven proficiency in various Microsoft Office applications (Excel, Word, among others).
• Excellent oral and written skills; drafting, formulation, reporting skills.
• Excellent interpersonal skills; culturally and socially sensitive.

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

The project aims to improve bulk water supply and distribution management in the West Bank through the rehabilitation of eight wells across the northern and southern regions of the West Bank, drilling a new well for communities with limited access in south of Hebron, and assessing additional water resources. It will also strengthen the Palestinian Water Authority’s ICT for monitoring and decision-making and help develop a better information system. The project’s objectives include addressing water shortages, supporting the establishment of the National Water Company (NWC), and creating an integrated system for data-driven management. The project intends to achieve the following three outputs, with a view to contribute to the longer-term and higher-level results of improved and equitable access to quality water services to people ensured: 1. An affordable and sustainable solution for online monitoring of bulk water supply and distribution is developed and operationalized in prioritized locations across the West Bank. 2. Groundwater well constructed and ready to be equipped for water supply in As Samoua South of Hebron. 3. Improved capacities of PWA/WBWD for maintained and improved water service in identified water eight wells in the West Bank.

Under the direct supervision of the Portfolio Manager and in close coordination with the Project Manager, the National UN Specialist Volunteer is expected to provide administrative, financial, operational, and communication support to ensure the smooth implementation of portfolio activities. a) Administrative and Logistical Support • Provide logistical assistance in planning, organizing, and implementing project events (e.g., workshops, training sessions, stakeholder and review meetings). • Support the preparation and organization of Steering Committee and coordination meetings. • Assist in scheduling, preparing agendas, drafting minutes, and following up on agreed actions. • Ensure logistical arrangements for project staff, partners, and consultants (e.g., travel, accommodation, meeting venues, supplies).

b) Financial and Documentation Support • Support the review of payment requests to ensure completeness and compliance with rules and procedures before submitting it to the UNDP’s BSSC. • Review and verify FACE forms submitted by Implementing Partners (IPs) prior to submission to UNDP’s BSSC. • Maintain well-organized filing systems and databases (hard and soft copies), ensuring proper documentation and easy retrieval of records.

c) Operational Support • Provide day-to-day administrative and logistical support to projects within the portfolio. • Assist in the preparation of documentation for contract extensions and related processes. • Maintain updated contact lists of stakeholders, experts, and project partners. • Support the preparation of project materials (e.g., briefing notes, presentations, progress updates). • Ensure confidentiality and proper handling of sensitive project information. • Perform other operational tasks as assigned by the Portfolio Manager in support of project delivery. d) Communication and Visibility Support • Liaise with the UNDP Communication Unit to coordinate the preparation of briefing notes, fact sheets, and visibility materials for meetings and events. • Assist in documenting project events and activities for reporting and communication purposes.

• Accountability • Adaptability and flexibility • Creativity • Judgement and decision-making • Planning and organising • Professionalism • Self-management

Project implementation, communication and reporting, financial and administrative management, or any closely related field. • Excellent interpersonal skills; culturally and socially sensitive. • Excellent oral and written skills; drafting, formulation, reporting skills. • Accuracy and professionalism in document production and editing. • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development. • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel. • Strong computer literacy, with proven proficiency in various Microsoft Office applications (Excel, Word, among others), email, and internet; familiarity with database management; and office technology equipment. • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.

As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. A 6 -month contract with subsequent contract extensions subject to availability of funding, operational necessity and satisfactory performance. A Volunteer Living Allowance (VLA) of ILS 6730.16 is provided monthly to cover housing, utilities and normal cost of living expenses. Life, health and permanent disability insurance are included (health insurance for up to 3 dependents), as well as Exit allowance for satisfactory service.

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Potential interview questions

Added 7 months ago - Updated 7 months ago - Source: unv.org