Program Support Coordinator

Programme & Policy

About Prosper Global

Barely enough is not enough for anyone. Prosper Global is a humanitarian organization working alongside communities facing conflict, climate change, and economic hardship to meet urgent needs and create the conditions for lasting progress. Today's challenges demand new solutions, so we pair local knowledge with global resources to help communities build what's needed, test what's possible, and scale what's proven so that people everywhere can pursue a full life on their own terms. In 2026, we changed our name from Mercy Corps to Prosper Global, to reflect our belief that when every community can prosper, all of humanity moves forward.

GENERAL PROGRAM SUMMARY:

Launched in 2012, AgriFin’s primary target group is un-banked smallholder farmers living on less than USD 2 per day. Mobilizing a vast network of partners, Prosper Global’s AgriFin ensures that the needs of farmers inform the design of partner products and services. Our shared global context is challenging – climate variability and population growth present unprecedented challenges. Yet, our experience tells us that farmers are determined to beat the odds.

With access to the right tools, smallholder farmers can build the resilience they need against climate and emergency shocks, and continue to feed their communities. We know that government and private sector partners are best suited to deliver those tools, and that technology is a critical accelerator. Our aim is to connect smallholder farmers to products and services that increase their productivity and income by 50%, with a 40% target population of Women and Youth.

GENERAL POSITION SUMMARY:

The Program Coordinator will serve as a key focal point for internal consultants, implementing partners, ecosystem stakeholders, and service providers, helping to coordinate activities and maintain alignment across teams. The role will support timely and effective delivery of program activities, strong evidence generation and adaptive management, and compliance with donor and organizational requirements. They will also contribute to program learning, business development, ecosystem engagement, and growth, while helping ensure activities are delivered on time, within budget, and aligned with AgriFin’s strategic objectives.

KEY RESPONSIBILITIES:

1.Program Coordination and Management

• Coordinate the day-to-day management, implementation, and technical coordination of assigned programs, projects, and strategic initiatives under the strategic direction of AgriFin’s Technical Directors.
• Coordinate implementation across countries, partners, consultants, and internal teams, ensuring activities remain aligned with program objectives, timelines, budgets, and expected results. This includes identification, design, testing, and adoption of responsible AI and digital solutions that address practical challenges faced farmers, agribusinesses, and other agricultural ecosystem actors enhancing emerging technology initiatives under the strategic direction of the Technical Directors.
• Support implementation of program engagements, that includes pilots, the respective annual planning, work planning, budgeting, forecasting, and tracking of program milestones, deliverables, and performance indicators.
• Maintain program and project workplans, implementation schedules, risk registers, partner records, trackers, and other project management tools, including consideration of data privacy, responsible data use, inclusion, accessibility, safety, and potential risks.
• Monitor implementation progress, proactively identify risks, bottlenecks, and dependencies, and coordinate appropriate mitigation and follow-up actions.
• Coordinate internal and external project meetings, facilitate collaboration among stakeholders, and ensure timely follow-up and accountability for agreed actions.
• Coordinate consultants, vendors, research firms, implementing partners, and other service providers to support timely and high-quality delivery of outputs.
• Support contract and partner management processes, including development of scopes of work, consultant and vendor engagements, deliverable tracking, and service completion documentation.
• Ensure effective coordination across technical, program, finance, operations, monitoring and evaluation, communications, and other relevant teams.
• Support preparation of donor reports, presentations, briefs, management updates, and other program and portfolio reporting requirements.
• Identify opportunities to strengthen synergies and integration across AgriFin programs, platforms, technical areas, and partnerships, helping translate learning and innovations from individual projects into broader portfolio opportunities.
• Contribute to program-level planning, performance tracking, learning, and adaptive management, including identifying opportunities to improve program quality, effectiveness, and scale.
• Support the identification and development of new program opportunities, strategic partnerships, and funding initiatives, including proposal development, concept notes, partner engagement, and other business development efforts.

2. Subgrant and Innovation Project Management

• Coordinate the day-to-day management of AgriFin-supported innovation subgrants and partner awards, from initial work planning and start-up through implementation, monitoring, learning, and close-out.
• Serve as the primary AgriFin focal point for assigned grantees and innovation partners, maintaining regular communication, coordinating technical and operational support, and ensuring clarity on expectations, deliverables, timelines, and reporting requirements.
• Support in developing and maintaining workplans, implementation schedules, budgets, milestones, performance indicators, and deliverables are aligned with grant objectives.
• Coordinate with AgriFin finance, operations, compliance, MEL, technical teams, and consultants to ensure subgrants are implemented in accordance with donor requirements, PG policies, contractual obligations, and agreed technical standards.
• Participate in regular grantee check-ins, progress reviews, and performance discussions, documenting key decisions and ensuring timely follow-up on agreed actions.
• Coordinate the review and approval process for grantee deliverables, technical outputs, financial reports, milestone achievements, and other documentation required for payments and continued implementation.
• Support in identifying and addressing implementation challenges and facilitate access to relevant AgriFin technical expertise, consultants, partners, and ecosystem resources where additional support is required.
• Work technical teams to track results, document evidence, capture lessons, and assess the performance and potential of supported innovations.
• Coordinate grant modifications, extensions, budget realignments, and other implementation adjustments as required, working with relevant technical, finance, operations, and compliance teams.
• Manage grant close-out processes, including completion of final deliverables and reporting, reconciliation of outstanding financial and contractual requirements, documentation of results and lessons, and confirmation that all close-out requirements have been completed.
• Consolidate results and learning across the innovation subgrant to identify common challenges, promising approaches, emerging technologies, and opportunities that can inform AgriFin’s broader programming, partnerships, and future investments.

3.Evidence Generation, Learning and Accountability

• Support development and implementation of Monitoring, Evaluation, Research, Accountably and Learning (MERAL) frameworks, theories of change, learning agendas, performance measurement plans, and results frameworks.
• Design and implement assessments, surveys, evaluations, research studies, and learning activities.
• Coordinate data collection, validation, cleaning, storage, analysis, and reporting processes.
• Ensure compliance with data quality standards, data protection requirements, and organizational guidelines.
• Develop performance dashboards, visualizations, indicator reports, and learning products.
• Conduct quantitative and qualitative analysis to generate actionable insights and recommendations.
• Lead periodic outcome tracking and impact measurement activities.
• Support evidence generation and learning processes that inform program strategy and decision-making.
• Document lessons learned, success stories, case studies, and best practices.
• Contribute to adaptive management by translating evidence and data into programmatic improvements.

4.Stakeholder Engagement and Partnerships

• Coordinate day-to-day relationships with AgriFin’s diverse network of partners, stakeholders, and other ecosystem actors.
• Serve as a key point of contact for assigned partners, maintaining regular communication and ensuring alignment on program objectives, roles, timelines, deliverables, and expectations.
• Build and maintain productive working relationships with partners, supporting effective collaboration and identifying opportunities to deepen engagement across AgriFin’s programs and portfolio.
• Facilitate regular partner meetings, technical discussions, implementation reviews, and coordination forums, ensuring decisions and action items are documented, assigned, and followed through to completion.
• Monitor partner commitments, milestones, and deliverables and maintain clear accountability for agreed actions, escalating significant implementation or relationship risks to the appropriate Technical Director or program leadership.
• Organize and support stakeholder consultations, workshops, webinars, learning events, co-design sessions, technical working groups, and other ecosystem engagements.
• Support stakeholder and ecosystem mapping, partner assessments, engagement strategies, and communication plans to identify relevant organizations, capabilities, resources, and opportunities for collaboration.
• Identify opportunities for collaboration across public and private-sector actors, research institutions, technology providers, and development partners that can strengthen delivery, sustainability, and pathways to scale.
• Represent AgriFin and assigned programs, as appropriate, in technical meetings, working groups, communities of practice, conferences, learning forums, and other external engagements.
• Contribute to the development of new partnerships and strategic collaborations, including initial partner engagement, scoping discussions, due diligence, concept development, and coordination with relevant AgriFin technical and leadership teams.

5. Consultant and Technical Resource Management

• Coordinate and manage AgriFin’s pool of consultants, technical specialists, and professional service providers across areas such as climate and agriculture, digital agriculture, AI and emerging technologies, market systems, finance, gender and inclusion, monitoring, evaluation and learning (MEL), partnerships, business development, and the Sprout Platform.
• Work with Technical Directors to identify technical resource needs and prioritize consultant assignments based on program requirements, timelines, budgets, and strategic priorities.
• Develop and coordinate scopes of work, terms of reference, deliverables, timelines, level-of-effort estimates, and other documentation required to engage consultants and technical service providers.
• Coordinate consultant recruitment, onboarding, contracting, extensions, and close-out processes in collaboration with relevant operations, procurement, finance, HR, and compliance teams.
• Match consultants and technical specialists with appropriate program needs, ensuring that expertise is deployed efficiently and in response to clearly defined technical and implementation priorities.
• Manage day-to-day consultant assignments, including coordinating workplans, facilitating access to relevant program information and partners, clarifying expectations, and ensuring consultants have the resources required to deliver effectively.
• Coordinate the review and acceptance of consultant deliverables with relevant Technical Directors and subject-matter experts, ensuring outputs meet program requirements and agreed standards before completion of assignments.
• Track consultant budgets, level of effort, invoicing, and utilization in coordination with finance and operations teams, identifying potential over- or under-utilization and supporting timely adjustments where required.
• Capture consultant outputs, technical resources, tools, methodologies, and lessons generated through assignments and facilitate their reuse and application across the broader AgriFin programs.
• Periodically assess the effectiveness and utilization of technical resources and provide recommendations to Technical Directors on emerging capacity gaps, resource requirements, and opportunities to improve deployment and value for money.

6.Operations and Administrative Support

• Support the preparation and coordination of procurement, finance, logistics, travel, and other operational requests with the relevant teams.
• Assist program and finance teams with budget monitoring, expenditure tracking, forecasting, and cash-flow planning by compiling and maintaining required information.
• Support the coordination of meetings, workshops, learning events, and travel arrangements in collaboration with operations and logistics teams.
• Assist with maintaining timely program documentation, filing, records management, and supporting documentation.
• Support program teams in tracking and following up on organizational, donor, legal, and operational requirements, working closely with the responsible functional teams.

Supervisory Responsibility

• Internal/external consultants and research firms.
• Interns, associates, project assistants, or temporary staff as assigned.

Accountability

Reports Directly To: Technical Director, TBD

Works Closely With: Program Director(s), Technical Directors, Technical Leads, Strategic Learning Team, research partners, consultants, operations, finance, communications teams, ecosystem stakeholders, donors, and external partners across the portfolio.

Knowledge & Experience:

• Bachelor’s degree in economics, Statistics, Agricultural Economics, Development Studies, Research Methods, Project Management, Public Policy, Data Science, Business Administration, Computer Science, International Development, or a related field.
• Master's degree is an added advantage.
• Minimum seven (7) years of progressively responsible experience in program coordination, portfolio management, MERAL, research, learning, partnerships, or related functions.
• Demonstrated experience coordinating multi-stakeholder programs and partnerships.
• Previous experience managing a subawards and grants is an added advantage
• Experience managing research studies, evaluations, assessments, or learning initiatives.
• Strong quantitative and qualitative analytical skills.
• Advanced proficiency in Excel and familiarity with Power BI, Tableau, SPSS, STATA, R, Python, Kobo, Survey CTO, or related tools.
• Experience supporting donor-funded programs and reporting requirements.
• Strong project planning, organizational, budget management, and coordination skills.
• Excellent written, verbal, presentation, and stakeholder engagement skills.
• Experience working across agriculture, technology, digital inclusion, climate, enterprise development, entrepreneurship, financial inclusion, or related sectors is desirable.
• Ability to work across multiple countries and with diverse stakeholders.

Success Factors

• Strong project, partnership, and stakeholder management capabilities.
• Ability to balance strategic thinking with operational execution.
• Excellent communication, facilitation, and relationship-building skills.
• Strong analytical, problem-solving, and decision-making abilities.
• High attention to detail and commitment to quality.
• Ability to manage multiple priorities and competing deadlines in dynamic environments.
• Demonstrated initiative, adaptability, curiosity, and continuous learning mindset.
• Commitment to collaboration, accountability, diversity, inclusion, and systems-level impact.
• Ability to operate effectively across multiple programs while maintaining strong delivery standards.

Living Conditions / Environmental Conditions

The position is based in LOCATION, and it requires up to 40% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Team Engagement and Effectiveness

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.

We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Equal Employment Opportunity

Prosper Global is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law.

Safeguarding and Ethics

Prosper Global is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Prosper Global Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Prosper Global Integrity Hotline (integrityhotline@prosperglobal.org).

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Added 50 minutes ago - Updated 41 minutes ago - Source: mercycorps.org/careers/national