Program Associate- Digital Transformation

UNDP opened its representative office in Ulaanbaatar in 1973 after more than a decade of successful cooperation with Mongolia. Ever since, UNDP has worked for equitable and sustainable development for the benefit of all Mongolians. UNDP is committed to helping the Government and the people of Mongolia achieve the Sustainable Development Development Goals as well as other national development priorities. https://www.undp.org/mongolia Whole-of-society digital transformation is a critical enabler of social inclusion and the achievement of the Sustainable Development Goals. For Mongolia, it represents a crucial solution to address infrastructure gaps, overcome geographical barriers, and boost economic growth. In a digitally transformed society, everyone including the most disadvantaged have safe, convenient, and equitable access to services and resources which increase their well-being and resilience to external shocks. However, despite commendable achievements and progress in recent years, Mongolia faces several critical impediments to its digital ambitions. Poverty restricts technology access, especially among nomadic communities, exacerbating disparities in urban and rural connectivity and contributing to a digital divide. UNDP Mongolia's Inclusive digital transformation initiative prioritizes digital inclusion by equipping individuals with vital digital literacy and employable skills, alongside transforming service delivery, particularly at the local level. Specifically, this initiative interventions yield the following outcomes: i. Empowerment of women, youth, and marginalized communities through targeted digital inclusion awareness campaigns and literacy programs, enhancing digital skills, employability, and fostering digital entrepreneurship. ii. Enhancement of public service accessibility, convenience, and security, particularly at the local level. This involves promoting innovation and collaboration among public institutions through effective change management, data interoperability solutions, strategic utilization of artificial intelligence for optimized service planning and delivery, and bolstered cybersecurity.

Under the direct supervision of Project Coordinator, the UN Volunteer will undertake the following tasks: • Support implementation of the Digital Literacy project • Aid in the coordination of different contractors under the project. • Support the budgeting of key initiatives and the preparation of relevant, linked communication and materials. • Oversee development and quality assurance during planning and deployment of Digital Literacy project initiatives; participate in establishing and maintaining standards, documentation and support mechanisms. • Support the Digital Literacy Steering Committee to ensure that progress is made on the work plan. • Support the generation of partner-oriented communication materials, including clear concept notes and budgets. • Ensure their support to the project and facilitate timely communications. • Perform other duties as assigned by supervisor.

☒ Accountability ☒ Adaptability and Flexibility ☒ Building Trust ☒ Commitment and Motivation ☒ Commitment to Continuous Learning ☒ Creativity ☒ Empowering Others ☒ Ethics and Values ☒ Integrity ☒ Knowledge Sharing ☒ Planning and Organizing ☒ Professionalism ☒ Respect for Diversity ☒ Self-Management ☒ Technological Awareness ☒ Working in Teams

or demonstrated interest in information technology, business administration or management, public relations, international development.

• Strong familiarity with the cultural and political context of the region. • Excellent oral and written skills; excellent drafting, formulation, reporting skills; • Accuracy and professionalism in document production and editing; • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development; • Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel; • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment; • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines; • Sound security awareness; • Have affinity with or interest in digital transformation volunteerism as a mechanism for durable development, and the UN System.

In Ulaanbaatar, Mongolia, living conditions can vary significantly depending on factors such as location, socioeconomic status, and access to amenities. UNDP Mongolia country office locates in the city center. The city experiences extreme temperatures, with bitterly cold winters and relatively mild summers. Air pollution is a major concern during the winter months. Despite these challenges, Ulaanbaatar offers cultural richness, vibrant markets, and opportunities for economic growth, drawing a diverse population seeking employment and educational prospects.