Program Assistant
Support programs teams in administrative tasks and communication.
Overview
Support programs teams in administrative tasks and communication.
You have:
- Minimum of 1 year of relevant experience ideally within a local NGO or civil society.
- Bachelor’s Degree in Social Sciences, Business Administration, or another relevant field.
- Good knowledge and understanding of NGO work.
- Good knowledge of Microsoft Office Package (E.g. Excel and Word).
- Excellent verbal and written Polish skills.
- Good verbal and written English skills.
- Ability to establish and maintain good working relationships.
- Strong initiative and self-motivated.
- Ability to multitask and cope with multiple demands under tight deadlines.
Contract
This is a DRC - National contract. More about DRC - National contracts.
DRC Poland is looking to recruit a qualified, flexible, and enthusiastic professional for the position of assistant to programs teams in Warsaw and Tricity. The Danish Refugee Council (DRC) is a leading protection agency with a mandate to promote and protect durable solutions to conflict and displacement-affected populations based on humanitarian principles and human rights. DRC is implementing a multi-sector response to support Ukraine refugees, IDPs, and host populations both within Ukraine and the neighboring countries of Poland, Romania and Moldova, and wider Europe. Due to the ongoing conflict that began in February 2022, DRC opened offices in Poland, Moldova, and Romania to provide support to the displaced population in partnership with civil society organizations and national NGOs, duty bearers, and other actors. DRC continues to implement in these three countries through partnerships, technical assistance and capacity exchange, and direct implementation in some cases.
About the Job
Under the supervision of the Programs Managers/Coordinators/Specialists and in close coordination with other DRC staff, the Assistant will be managing and delivering administrative services across all projects and field sites. This includes supporting translation work, arranging meetings, and facilitating outreach, as well as implementing, monitoring, and following up on administrative tasks.
Engagement and Coordination
- Engagement with local counterparts and partners.
- Facilitating meetings and translating.
Information Management and Communication
- Receive and send official correspondence and maintain records for it.
- Attend and receive phone calls for program teams.
- Supporting with programmatic tasks, such as completing procurement documentation.
- Perform administrative and archiving tasks according to DRC guidelines.
- Perform ad hoc office tasks.
Liaise with Support Services Colleagues
- Prepare LVO and other procurement documentation on behalf of the program team.
- Ensure follow-up and communication on key tasks and duties between the program team and support services team.
- Maintain logs and records of the necessary documentation, including SharePoint folders.
About You
To be successful in this role we expect you to have a minimum of 1 year of relevant, proven work experience ideally within a local NGO or civil society, and a demonstrable understanding of humanitarian principles. Moreover, we also expect the following:
- A Bachelor’s Degree in Social Sciences, Business Administration, or another relevant field.
- Good knowledge and understanding of NGO work.
- Good knowledge of Microsoft Office Package (E.g. Excel and Word).
- Flexible, enthusiastic, and willing to learn from others.
- Ability to establish and maintain good working relationships, including with local government counterparts
- Excellent communication skills, as well as patience and politeness.
- Proactivity, with a sound commitment to teamwork and with a spirit of genuine collaboration.
- Strong initiative and self-motivated, with a strong commitment to humanitarian principles and a high sense of ethics.
- Ability to identify priority activities and assignments, and adjust priorities as required.
- Ability to multitask and cope with multiple demands under tight deadlines.
- Excellent verbal and written Polish skills.
- Good verbal and written English skills.
In this position, you are expected to demonstrate DRC’s five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with DRC’s vision and values.
We Offer
Contract length: September 2022 - November 2022, with the possibility of extension depending on the availability of funding.
Band: Non-Management, I
Duty base: Warsaw, with possible travel to the Tricity area.
Start date: ASAP
We offer a competitive salary and benefits in accordance with the Danish Refugee Council’s Terms of Employment for National Staff.
Application Process
All applicants must upload a cover letter and an updated CV in English. Applications sent by email will not be considered.
Closing date for applications: September 25th, 2022
Applications will be reviewed on a rolling basis and we, therefore, encourage you to apply as soon as possible.
For further information about the Danish Refugee Council, please consult our website drc.ngo
Potential interview questions
| Can you describe a time when you had to handle multiple tasks at once? | This question assesses your ability to multitask and manage time effectively. | Provide specific examples and detail how you prioritized your tasks. |
| How have you demonstrated initiative in your previous roles? | The interviewer wants to understand your ability to take ownership of tasks. | Pro members can see the explanation. |
| Can you give an example of how you successfully communicated with a team in the past? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a time when you had to work under pressure with tight deadlines. | Pro members can see the explanation. | Pro members can see the explanation. |
| What approaches do you use to maintain good relationships with colleagues and partners? | Pro members can see the explanation. | Pro members can see the explanation. |