People and Culture Officer - Recruitment & Industrial Relations

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

Recruitment

• Forecasting employee needs
• Ensuring that positions and new hire requisitions are promptly approved in the HR System
• Assist Manager / Supervisors to raise requisitions and create new position in the HR System
• Social media recruitment and headhunting
• Post job adverts in the HR system as requisitioned and approved
• Prepare draft advertisements based on current job profiles for both internal and external job advertisements for review by the People and Culture Manager
• Conduct and schedule interviews for all openings as assigned
• Conduct staff reference checks and Blocked Party Screening
• Advise People and Culture Manager on recruitment schedules, job evaluation, re – grading of posts for remuneration
• Update the recruitment tracker
• Processing new contracts and contracts extension
• Opening files for all new hires and ensuring that all documentation as per file checker is on file.
• Track and manage employee probation and prepare confirmation letters

Onboarding

• Facilitate on boarding of all new staff and facilitation of monthly orientation programs for all new joiners
• Ensure safeguarding training and all relevant policies are signed off and placed on employee file

Contract Administration

• Administer contract letters, contract amendment letters and changes in relation to maternity, paternity, family and compassionate leave, liaising with payroll to ensure that payments are made correctly and timely
• Ensure documentation of employee information is in the right place
• Processing promotions, acting and added responsibility letters for all staff as assigned

Expatriate Facilitation

• Coordinate the recruitment of all international assignees and ensuring that documentation required to work in Zambia such as Visas, and work permits are obtained promptly and on time
• Onboarding and orientation support to all International assignees
• Processing work permit variations
• Processing study permits for the children of international assignees

Human Resources Information System Administration

• Load and include recruitment information on the HR Staff Surveys
• Process all changes in the HR system and ensure that staff information is up to date. Promotions, transfers, terminations, resignations etc.
• Provide support and training to all Employees on the HR system

Employee Engagement

• Support with coordination of employee staff survey
• Participate in the employee feedback sessions and reporting on recommendations
• Conduct engagement surveys
• Manage the P & C Newspaper

Industrial Relations

• Provide support in all disciplinary procedures and ensure that they are disposed off promptly
• Ensure that all documentation for the disciplinary hearing is in place in good time
• Take minutes during disciplinary hearings
• Provide advise to disciplinary committee on what action to take in line with the disciplinary code and labor laws
• Filling all disciplinary employee documentation
• Handle grievances and conflict resolution

Staff Clearance

• Manage the exit and clearance process
• Ensure that staff clear on time
• Conduct exit interviews with staff
• Provide support to exiting staff during clearance
• Ensure that all other supporting departments are informed about exiting staff in good time

Qualifications: Education/Knowledge/Technical Skills and Experience

• A minimum of a Bachelor’s degree in Human Resources Management, Business Administration or any Social Science

• At least 5 years’ experience in recruitment and industrial relations

• Must have excellent communications, management, staff engagement and facilitation skills
• Strong conflict resolutions skills
• Excellent analytical/problem-solving skills and detail orientation.
• Ability to work in a cross -cultural environment, and must be a mature Christian.
• Capacity to function well in a team and contribute effectively to team efforts
• Must be a member of the Zambia Institute of Human Resources Management
• Builds and maintains effective relationships with colleagues and external partners.
• Computer literate in Word, Excel and PowerPoint

Applicant Types Accepted:

Local Applicants Only