Operations Support & Logistics Lead

Contract

This is a P-4 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 7 years of experience, depending on education.

Salary

The salary for this job should be between 123,810 USD and 159,628 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

OBJECTIVES OF THE PROGRAMME

The incumbent will report to the Head of the WHO Country Office, under the overall guidance of the OSL HQ or respective regional office operations leads and will partner with relevant technical officers. Within the delegated authority, the incumbent will act as the field Team Lead for Operations Support and Logistics and has front-line responsibility for leading and coordinating: The establishment and coordination of adequate facilities means and organizations to support WHO country office operations and field emergencies activities (and partners when required). The oversight and establishment of an adequate supply chain for the provision of all necessary emergency goods required to support the WHO (and when required partner's) activities inadequate quantity, quality, and in a timely manner. The overall delivery at the country level of health logistics expertise, guidance and when required hands-on support to the WHO health activities during managing/supporting health facilities. The strengthening of current and establishment of new solid partnerships and with o UN actors, NGO's, and other stakeholders present in the incident site together with ongoing contacts with counterparts at HQ, Global Service Center (GSC), regional and country offices to negotiate and build consensus, broker new services and oversee the management of orders and deliveries, as well as technical staff engaged in field operations to provide support and services. The work also involves ongoing negotiations and consensus building with officials from local authorities related to operations support and logistics management.

ORGANIZATIONAL CONTEXT

The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations.

DESCRIPTION OF DUTIES

During deployment, the duty station may change, and duties may be modified, based upon the technical needs of the Programme.

Strategy & management.

Manages and coordinates the rollout of OSL strategy to ensure the effective integration of logistics operations into WHO country office activities.

Oversees the end to end, timely and efficient provision of quality and adequate equipment and consumables to support country office and emergency response operations, aiming to reduce the consequences of crises on health systems and populations.

Builds consensus and brokers new partnerships, operational synergies and overall coordination of the logistics response, at national level, to ensure an effective management of country operations including outbreak and/or health

emergencies, ensuring close engagement with the national authorities and partners in both the Health and Logistics Cluster (or similar coordination structures).

Lead and manage the OSL field team, overseeing and ensuring compliance of the services provided with the OSL procedures and the WHO/OSL quality standards.

Supply chain management

In compliance with the WHO rules and regulation, based on a comprehensive forecast of the supply needs and whenever possible with the support of the UN partners present (WFP and logistics cluster).

Coordination and oversight of effective transportation, delivery and storage of national and international operational support and programme supplies, for WHO's incident management operations in the field.

Negotiate with responsible national officials and authorities the timely and efficient customs clearance, reception of international supplies; adapt existing or develop, and implement inventory/stock control management mechanisms; develop and apply monitoring tools and reporting systems.

Oversee and ensure the efficient maintenance of the required stockpiles of essential incident management equipment, e.g., personal deployment material, radios, satellite telephones, IT equipment etc.

Provide advice and guidance to national authorities in leading and coordinating the national distribution plan of essential items to the health facilities network.

Operation's support

In close partnership with the WHO Administrative Officer, coordinate the establishment of the required field offices and telecommunication network capacity in compliance with WHO rules and procedures.

Ensure adequate staff transportation means and organizational set up. In compliance with WHO standards, coordinate the fleet management procedures including planning, maintenance, monitoring and reporting. In close cooperation with the Field Security Officer, ensure that appropriated and safe living condition are provided to the WHO deployed staff and responders.

Health logistics

Establish safeguards to ensure robust organizational model and adequate means to support WHO mobile/ambulatory health activities.

Oversee that health facilities supported by the WHO are adequately set and equipped up to standard to sustain the medical activities conducted.

Provide adequate support to the laboratories (supported by WHO) including adequate supply of renewable items and safe transportation of sample when required. Ensure, for all health activities supported by the WHO, that water, sanitation and infection control required activities are in place and up to standards.

Security support

Cooperate with the Field Security Officer in ensuring the well-being, security and safety of the WHO team members and responders providing the organization with the required means and setup to ensure applicability of the WHO site event risk reduction policy.

Assessment and monitoring

Proactively participate in regular field assessments to monitor supply management, stock movements and storage conditions.

Conduct field visits to assess locations/buildings to be selected for establishment of WHO field offices in compliance with MOSS rules and procedures.

Perform all other related duties as assigned.

REQUIRED QUALIFICATIONS

Education Qualifications

Essential: Advanced University degree (Master's Degree) in Supply Chain Management, Logistics, Engineering, or Health related field.

Desirable: A PhD in one of the above-mentioned fields.

Experience

Essential: At least 7 years related experience, at the national and international levels, in managing logistics operations and supply operations in international organizations/institutions, part of which in the field supporting emergency humanitarian operations. Demonstrated experience working in the field of emergency response.

Desirable: Prior working experience with WHO, UN agencies, health clusters partners, recognized humanitarian organizations or with an international nongovernmental organization. Experience or knowledge of import/export and customs administration.

Skills

WHO Competencies

*1.Teamwork

*2. Respecting and promoting individual and cultural differences

*3. Communication

Management

Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English.

Desirable : Intermediate knowledge of any other Official WHO languages.

Essential knowledge and skills

Strong skills in the area of logistics services and procurement. Excellent analytical skills with the ability to coordinate activities and multitask. Excellent interpersonal skills with ability to negotiate with and convince officials with tact and diplomacy. Ability to write in a clear and concise manner, and to present factual information. Knowledge or understanding of WHO mandate and goals in the emergency incident management context.

Other IT skills

Excellent knowledge of Microsoft Office applications. Demonstrated computer skills with emphasis on databases management to monitor supplies and inventory and forecast needs. Skills and knowledge working with ERP systems such as Oracle and/or SAP. Demonstrated skills in using equipment such radio and satellite phones.

ADDITIONAL INFORMATION

1.This vacancy notice may be used to fill other similar positions at the same grade level

2.Only candidates under serious consideration will be contacted.

3.A written test and/or an asynchronous video assessment may be used as a form of screening.

4.In the event your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net. Some professional certificates may not appear in the WHED and will require individual review.

5.According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

6.Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and E-Manual.

7.The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion are strongly encouraged to apply.

Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int

8.An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.

9.WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.

10.WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

11.WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

12.The statutory retirement age for staff appointments is 65. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

13.For information on WHO's operations please visit: http://www.who.int

14.Staff members in other duty stations are encouraged to apply.

15.Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries.

Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].

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