Operations Assistant
We don’t just talk, we do. Lead the change with us.
At the Tony Blair Institute for Global Change, we work with political leaders around the world to drive change. We help governments turn bold ideas into reality so they can deliver for their people. We do it by advising on strategy, policy and delivery, unlocking the power of technology across all three. And by sharing what we learn on the ground, so everyone can benefit. We do it to build more open, inclusive and prosperous countries for people everywhere.
We are a global team of nearly 800 changemakers, operating in more than 30 countries, across five continents. We are political strategists, policy experts, delivery practitioners, technology specialists and more. We speak more than 45 languages. We are working on over 100 projects, tackling some of the world’s biggest challenges. We’re all here at TBI to make a difference.
In a world of ever more complex challenges, we believe diversity of background and perspective is a strength. We pride ourselves on a culture that values and nurtures difference. We are dedicated to unlocking potential, not only for the countries we work in but also for each of our team members. No matter where you’re from or who you are, if you’re passionate about the transformative power of progressive politics, we invite you to build a better future with us.
Role Summary
The Operations Assistant will be either directly responsible for implementing the tasks below or will provide oversight of staff and departments that perform these functions.
Core tasks
Lead all aspects of the management and maintenance of TBI managed properties in Kyiv.
Ensure all staff have access to the tools and resources needed to deliver high quality work from our Kyiv office (IT kit and video conferencing, WiFi, AC, stationary, refreshments etc.).
Support visa and work permit applications where needed for staff in Kyiv, and all related administrative processes for employment.
Ongoing business support functions
IT: liase with central IT support and HR onboarding teams, to ensure that all staff have adequate and functioning IT equipment.
HR and staffing: liase with central HR teams to manage onboarding of new staff, advise country staff on HR and staffing policies, support team members in country with ongoing work permit/visa queries.
Admin: support the country leadership team with logistics support.
Travel: Ensure the consistent use of and adherence to the TBI travel management system and procedures.
Coordinate with the Regional Security Manager to support in-country moves outside of core locations.
Support visa applications and arrival procedures of international staff and visitors to the programme.
Ensure that all international staff and visitors have a working means of communication within 24 hours of arrival in country.
Office operations
Onboard and oversee local vendors including cleaners, local IT as required.
Ensure Ukrainian government and company policies are being followed regarding protocols and procedures.
Support projects with leadership visits and events as needed in the region with the logistics coordination between the teams involved.
Safety, security and access
Liase with the Regional Security Manager to ensure protocols are followed and identify and flag operational risks to the Country Director.
Participate in the crisis management team in the event of a medical or security emergency.
Ensure that all TBI locations are compliant with fire regulations and equipped with firefighting equipment where necessary.
Act as the point of contact in-country to carry our security tasks as directed by the Regional Security Manager.
Maintain an up to date country Flap sheet and communications tree.
It is also expected that the postholder will cover any other duties as required where capacity and availability permits. These duties will be communicated in advance and agreed with the Country Head where possible.
Person Specification
The individual should work to the highest standard with a keen attention to detail delivering workable solutions to various teams with competing priorities.
They should proactively engage with the business and be bold in their approach, working to make change for the better and improve operational efficiency and reduce the threat to our people, assets and reputation. They should be an ambassador for the team and build trust with those with whom they engage. They should be solution orientated.
In addition, the postholder should be able to demonstrate more than three years’ of experience of operations, logistics and administration.
Fluency in written and verbal English is required.
Closing Date:
2024-08-27