OIC Dispatch/Driving Permit & Fleet Operations

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MONUSCO - United Nations Organisation Stabilization Mission in the Democratic Republic of the Congo

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Application deadline 1 year ago: Sunday 12 Mar 2023 at 00:00 UTC

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Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

The assignment is non-family (Kinshasa)

The Transport Dispatch Unit is primarily tasked with the collective transportation of Mission personnel, and is also required to provide vehicular support to ad-hoc or special tasks such as visiting delegations or duties outside of normal working hours etc. The unit is headed by the Officer-in-Charge and incorporates the Driver Training, Testing & Road Safety Unit.

Under the supervision of the RTO, the OIC Dispatch performs the following duties:

a. Identifies collective transportation requirements within the Mission and prepares, implements, and controls appropriate methods to cater for them. This includes the simultaneous consideration of such diverse elements as route planning, service timetabling, operation manning, traffic surveys and end-user feedback monitoring. Ability to prioritize and delegate tasks and activities.

b. Uses electronic data media to prepare and disseminate information regarding Transport Dispatch services and facilities to the end-user group. In order to ensure maximum utilization and effectiveness of finite human and equipment resources, the OIC Dispatch is responsible for ensuring that all mission personnel are aware of the services available to them and also of any changes that occur.

c. Coordinates the provision of ad-hoc transportation requirements such as visiting delegations, VIPs, road convoys, military contingent rotations, etc. via locally recruited dispatchers. This entails the prompt facilitation of staff movement for duty purposes, tempered by the necessity to ensure that vehicles are pooled to always achieve the utmost economy and efficiency. Additionally, the OIC Dispatch is required to ensure the constant availability of vehicles for temporary assignment in support of one-off tasks as directed by the RTO.

d. The OIC Dispatch directly supervises the process of fleet reporting and vehicle monitoring. This is achieved either via Vehicle Trip-Tickets or, in missions so equipped, by the use of an electronic fleet monitoring system (Carlog). The candidate will also analyze the data, suggest alternative plans and work towards optimizing resources.

e. The candidate will also keep the Dispatch Fleet in a clean and presentable condition, he will liaise with workshop supervisor/s to have all 4x4, minibuses, medium and heavy buses, trucks and strategic assets maintained or repaired and in a serviceable condition at all times.

f. Additionally, the OIC Dispatch will produce after action reports for each task, capture the associated costs/savings, optimize operations, calculate staff Compensatory Time Off (CTO), forecast and monitor overtime, document attendance and absences.

g. The Driver Training, Testing & Road Safety Unit is responsible for the initial briefing, in-country orientation and driver testing of all new Mission personnel, such as International and National civilians, UN Military staff and UN Civilian Police officers. This includes demonstrations of correct vehicle operation and an introduction to UN vehicle regulations and the principles of safe driving. This unit also maintains mission driver records and facilitates the production of UN driver’s permits.

h. In addition to the above, the OIC Dispatch also performs a variety of additional, ad-hoc tasks as and when required by the RTO such as Acting Regional Transport Officer for Region West in the absence of the RTO supervising the overall Transport activities in the region.

Communication, Creativity, Ethics and Values, Integrity, Planning and Organizing, Professionalism, Respect for Diversity, Working in Teams

Dispatch Services, Transport and Driving

The Democratic Republic of Congo is the second largest country in Africa, and as a result is quite diverse.

Living conditions therefore vary between MONUSCO duty stations, with all usual amenities present in the capital Kinshasa, but only very basic conditions in remote duty stations in the provinces, where, for instance, there may be no guarantee of public power supply nor running water. The ability to live and work in difficult and harsh conditions of developing countries is essential.

Accommodation is very expensive in both Kinshasa and Lubumbashi. Supermarkets exist in the large towns (e.g. Bukavu, Kisangani), but consumer items are generally very expensive (as everything is imported). For food, local markets offer a much cheaper alternative.

All MONUSCO duty stations are considered non-family duty stations, except for Kinshasa, Lubumbashi and Entebbe which are now considered family duty stations, and most are currently under UN Security Phase III (“relocation phase”: internationally-recruited staff are temporarily concentrated or relocated to specified sites/locations). In addition to insecurity related to the relatively volatile political situation as well as various conflict situations, certain places are subject to increasing street and residential crime, including in Kinshasa and Goma.

Some degree of medical service is provided in all MONUSCO duty stations. Certain vaccinations are mandatory for MONUSCO personnel to enter the DRC, while others are compulsory for all other incoming persons. It is possible for incoming MONUSCO personnel, including UN Volunteers, to be asked to provide proof of some or all vaccinations, though this is unlikely. All UN Volunteers must ensure that they are up-to-date with all appropriate vaccinations, which should be clearly and properly endorsed in the International Certificate of Vaccination (“carte jaune”). Malaria is present virtually throughout the DRC, and it is therefore recommended to take prophylaxis.

The unit of currency is the Congolese Franc. The US dollar is the other preferred currency. It may be impossible to exchange traveller’s checks away from the capital city. Credit cards are usually accepted in major hotels only in Kinshasa. In larger towns and cities (e.g. Kinshasa, Goma, Bukavu, Kisangani), UN Volunteers are recommended to open US Dollar bank accounts, while in other places, banks may be absent (including ATMs) and VLA payments will be processed in cash. UN Volunteers have the possibility to send part of their allowances to a bank account abroad.

In addition to French, there are four major spoken languages in DRC, namely Lingala, Kikongo, Tshiluba and Swahili.

Added 1 year ago - Updated 1 year ago - Source: unv.org