OFICIAL DE COMUNICACIONES
TERMS OF REFERENCE
TERMS AND CONDITIONS:
Job Title: Communications Officer NOA.
Area of work: Communications.
Contract Type: Fixed Term.
Grade: NOA. (National Officer Level A)
Contract Duration: 1 year as a probatory period.
Duty Station: El Salvador/San Salvador.
ABOUT WFP:
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
ORGANIZATIONAL CONTEXT:
This position is based in Country Office El Salvador, and report to the Country Director, with functional supervision from the Regional Communications Officer, to ensure that the Country Office (CO) communications activities serve WFP needs in the country of assignment, taking into consideration the overall regional communications plan and WFP's corporate communications goals.
JOB PURPOSE: To implement the communications plan by supporting and delivering a range of communications activities, providing research and analysis, and prioritising effectively.
KEY ACCOUNTABILITIES:
- Draft and implement country specific communication work plans designed to maintain and enhance the visibility and reputation of WFP, as well as support fundraising activities, ensuring alignment with overall communications and WFP strategies.
- Contribute to communications through good research, analysis of assigned area of work and timely preparation and distribution of information products to target audience(s).
- Maintain a contact list of journalists and media outlets and support the flow of news/information about WFP’s work to the media, in order to support regular and appropriate communications.
- Support the social media plan by developing social media content, and utilising platforms, networks and partners to enhance coverage and support of WFP’s activities.
- Support the generation of donor specific visibility content including, text, photos, videos and audio for use across a range of integrated online platforms, in order to support global and country fund-raising activities, ensuring consistency with corporate messages.
- Monitor and analyse traditional and social media to inform the development and/or evaluation of communication activities and strategies.
- Guide and supervise more junior staff, acting as a point of referral and supporting them with more complex analysis and queries.
- Collate outreach data contribute to the preparation of accurate and timely reports, Support communications activities that enable informed decision making and ensures consistency of information presented to the media and other stakeholders.
- Support capacity building of WFP staff on all aspects of communication, provide advice and guidance within area and level of expertise, in order to ensure that all activities meet desired standards of consistency, quality and impact. For example, the design and review of training materials.
- Liaise and interact with WFP staff and external counterparts to support aligned activities and a coherent approach to communications within WFP.
- Follow standard emergency preparedness practices to support WFP to quickly respond and deploy food and needed resources to affected areas at the onset of a crisis.
- Other as required.
4Ps CORE ORGANISATIONAL CAPABILITIES:
4P
Theme
Capability Name
Description of the behaviour expected for the proficiency level
Purpose
Understand and
communicate the
Strategic Objectives
Understands WFP’s Strategic Objectives and the link to own work objectives.
Be a force for positive
change
Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
Make the mission
inspiring to our team
Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
Make our mission
visible in everyday
actions
Sets own goals in alignment with WFP’s overall operations and is able to communicate this link to others.
People
Look for ways to
strengthen people's
skills
Assesses own strengths and weaknesses to increase self-awareness and includes these in conversations on own developmental needs.
Create an inclusive
culture
Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
Be a coach & provide
constructive feedback
Proactively seeks feedback and coaching to build confidence and develop and improve individual skills.
Create an “I will”/”We
will” spirit
Participates in accomplishing team activities and goals in the face of challenging circumstances.
Performance
Encourage innovation &
creative solution
Shows willingness to explore and experiment with new ideas and approaches in own work.
Focus on getting
results
Consistently delivers results within individual scope of work on time, on budget and without errors.
Make commitments
and make good on
commitments
Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
Be Decisive
Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.
Partnership
Connect and share
across WFP units
Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
Build strong external
partnerships
Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
Be politically agile &
adaptable
Portrays an informed and professional demeanour toward internal and external partners and stakeholders.
Be clear about the
value WFP brings to
partnerships
Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.
FUNCTIONAL CAPABILITIES:
Capability Name
Description of the behaviour expected for the proficiency level
Media and Influencer Relationship Management
Demonstrates ability to build and sustain effective collaborative relationships with key media contacts and influencers in area of expertise to raise the profile of WFP, build relationships and further organisational aims.
Media and Communication Expertise
Facilitates open verbal or written communication with media and influencers as required (i.e. through preparation of tailored written or visual materials presentations, and official documentation) to convey tailored messages. Engages in mutually informative discussion with media and influencers.
Specialised Knowledge in Communications
Uses sound theoretical knowledge of communications concepts to generate or facilitate the generation of effective communication materials across various media. Applies this to define work plans aligned to identified areas of WFP’s communications strategy.
Sociopolitical Contextual Understanding
Demonstrates deep understanding of the multilateral/interagency environment and the dynamics in which WFP operates which influences approach to working, policy development and decision making.
Communication Strategy and Planning
Applies advanced understanding of WFP communications strategy and best practice to effectively develop strategies to engage with media and other significant external stakeholders within area of responsibility. Oversees implementation, providing recommendations for improvement.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:
- experience in a relevant field of work, with a background and interest in international humanitarian development.
- Has gained experience in specialised communications practices and applies this to all activities
STANDARD MINIMUM ACADEMIC QUALIFICATIONS:
Education: Advanced University degree in Journalism, International Relations, Public Relations, Communications or other relevant field, or First University degree with additional years of related work experience and/or trainings/courses.
Language: Fluency (level C) in English language and the duty station’s language, if different.
Desirable qualification requirements:
- Broad or specialized knowledge of Communications best practices, techniques and processes with some understanding of the basic theoretical background.
- Ability to supervise and support more junior and/or less experienced members of the team.
- Ability to track and manage small budgets.
- Good communication skills required to give and receive information and work with a variety of individuals.
- Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.
- Research and analysis skills.
Please visit the following website for detailed information on working with WFP: https://www.wfp.org/ Click on: “Our work” to learn more about WFP’s operations.
Qualified female applicants are especially encouraged to apply.
WFP has zero tolerance for discrimination and does not discriminate based on HIV/AIDS status.
Deadline for applications: 11/December/2020