of Finance Assistant (Quality Assurance, SQM), GS-5, Global Shared Services Centre, Budapest, Hungary

Contract

This is a G-5 contract. This kind of contract is known as General Service and related categories. It is normally only for nationals. It usually requires 5 years of experience, depending on education. More about G-5 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, results.

UNICEF's Global Shared Services Centre (GSSC) in Budapest, Hungary provides services to UNICEF offices globally in the areas of Finance, Human Resources, Payroll and Information Technology.

UNICEF Global Shared Services Centre (GSSC) was created with the purpose of being a center of excellence for the global delivery of efficient services within a culture of customer service, continuous business improvement, knowledge-sharing and innovation to support the effective achievement of UNICEF’s program results worldwide. GSSC has the responsibility to develop a mechanism of monitoring the services provided to offices within the agreed performance standards, create a culture of continuous improvement though process simplification and adoption of new technologies, keeping up with trends in the shared service industry.

GSSC has won the 2019 Business Services Firm of the Year in Hungary, one of 26 regional awards announced at the Central and Eastern European Business Services Summit & Awards held in Warsaw, Poland.

How can you make a difference?

Under the supervision and guidance of the Quality Assurance Officer, the Finance Assistant provides overall support to the Service Quality Management section and ensures timely and accurate support of UNICEF quality assurance functions within GSSC. The incumbent of the post reviews identifies and analyses risks in the processes of Finance and prepares reports on the quality of the service, the risks and changes.

Key functions, accountabilities and related duties/tasks:

Transaction compliance

• Transaction compliance testing with Standard Operating Procedures (SOPs)
• Transaction compliance testing with the Ticket Handling Guidelines
• Provide informed insight as to the risks in the area tested/reviewed
• Assist in the preparation of Quality Assurance Reports for senior management review
• Ensure all tests and issues are properly documented and stored

Quality Assurance

• Ensure accuracy, clarity and report any discrepancies to supervisors
• Execute all required quality checks (e.g. eligibility, policy compliance, duplicate checking, transaction/employee/account status verification, other)
• Review completed transactions for accuracy, reconciling source data to outputs

Client Service

• Respond to client transaction status and other inquiries
• Escalate inquiries requiring more extensive research

Duration

This is a Temporary Appointment for a duration of 364 days.

As an advocate for every child, you will receive

• A competitive salary which is exempted from paying national income taxes in Hungary on United Nations emoluments, with a net minimum monthly salary of approximately HUF 498,070.00
• Hybrid work opportunity
• Holidays and leave
• Parental leave
• Dependency allowance
• United Nations sponsored medical insurance plan
• Pension plan
• Optional life insurance plan
• Access to professional development and learning programs, online learning and learning path
• Access to staff well-being support
• Access to career development support

To qualify as an advocate for every child, you will have…

• Completion of secondary education (high school diploma) is required
• 5 years of relevant work experience in finance, business administration, quality assurance or customer service is required for candidates without university degree.
• Minimum 1 years of relevant experience for candidates holding Bachelor’s or Master’s Degree in Administration, Business Administration, Economics or Finance is required.
• Advanced Microsoft Excel skills (creating and fine-tuning pivots, charts, functions) are required.
• IT skills and working knowledge of Microsoft Word & PowerPoint is required.
• Previous hands-on experience in planning, organizing and delivering administrative support services is highly desirable.
• Experience in data analysis is strongly desired.
• Fluency in English (verbal and written) is required.
• Knowledge of an additional UN Language (Arabic, Chinese, French, Russian, Spanish) is an asset.

Applicants must be nationals of EU countries or in possession of a valid work permit. Please attach a copy of your work permit to your application submission.

General Service (GS) staff are locally recruited staff and therefore, candidates are personally responsible for any travel and accommodation arrangements. UNICEF does not facilitate MFA accreditation for locally recruited staff.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability (CRITA) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (COVID). UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.