Notificador
Manage notifications for group and individual credits.
This opening expired 1 year ago.
Do not try to apply for this job.
Overview
Manage notifications for group and individual credits.
You have:
- Experience in managing notification processes and confirming receipts to clients.
- Ability to collaborate with various business and operational teams.
- Skills in providing customer support and resolving inquiries.
- Proficiency in updating and managing client location data.
- Capable of participating in the implementation of new technologies.
With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
- Entregar notificaciones (-3 días), asegurar su recepción y confirmación a los clientes de créditos grupales e individuales.
- Mantener registros precisos y actualizados de todas las notificaciones enviadas, recibidas y pendientes.
- Colaborar con las áreas de Negocio, Operaciones y Cobranza.
- Actuar como punto de contacto para recibir y gestionar solicitudes de notificación.
- Proporcionar soporte y asistencia para resolver dudas o inquietudes de los destinatarios.
- Participar en la implementación de nuevas herramientas o tecnologías para optimizar las funciones de notificación.
- Actualizar datos de localización del cliente ( teléfono, domicilio)
Reportar cualquier tipo de incidencia encontrada en el proceso de originación.
Applicant Types Accepted:
Local Applicants Only
Potential interview questions
| Can you describe how you manage notifications and ensure receipt confirmation? | This assesses your organizational and communication skills in a notification process. | Provide specific examples of your experience in managing notifications and the tools or methods you used for tracking. |
| How do you handle inquiries from clients regarding notifications? | The interviewer wants to understand your customer support skills and approach to problem-solving. | Pro members can see the explanation. |
| Describe a time when you collaborated with multiple teams. What was your role? | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you use to keep records accurate and up to date? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of a technology implementation you were involved in? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
wvi.org
