Northwest Refuge and Care Alliance Program Administrator
Provide administrative support for SASIC and SOT programs effectively
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Overview
Provide administrative support for SASIC and SOT programs effectively
You have:
- Relevant degree or equivalent professional and/or lived experience
- Experience providing administrative support to non-profit social services organizations or programs
- Excellent organizational skills, high level attention to detail
- Demonstrated ability to navigate and use web-based financial, project management, and database platforms
- Experience working with immigrants who have experienced harm, cross-cultural or overseas experience accepted
- The skills and knowledge typically acquired through 2-3 years of work experience delivering administrative support to programs providing services to people who have experienced harm
- Demonstrated experience with trauma-informed, person-centered approach
- English proficiency, both spoken and written, and professional proficiency in relevant language(s) spoken by local refugee and immigrant communities
- Strong intercultural communication skills: demonstrated ability to work effectively with people from diverse backgrounds and across language diversity
- Ability to maintain quality notes and documentation in accurate and timely manner
- Commitment to anti-racism and ongoing learning
- Comfortable working in high-stress, multicultural environments; must be adaptable, flexible, and patient
- Excellent problem-solving skills combined and the ability to prioritize duties and manage time effectively
- Proficient with Windows operating system and confidence in computer skills (word processing, email, data entry); willingness and ability to learn new software
- Ability to work independently to ensure proactive, quality performance of duties, as well as ability to work as part of a team
- Access to reliable transportation to travel regularly throughout the service delivery area
Job Overview:
The Northwest Refuge & Care Alliance Program Administrator will provide critical administrative support, effectively carrying out tasks related to direct service provision, partnership, community engagement, and donor compliance to the Services for Afghan Survivors of Combat (SASIC) and Survivors of Torture (SOT) Programs. Under the supervision of the Senior Manager for Health and Wellness, the Program Administrator is responsible for meeting the administrative program requirements which include but are not limited to invoice tracking, processing payment requests, documenting goods and services provided to program participants, and inputting data for monthly reports with a high level of detail and efficiency.
Major Responsibilities:
· Support the Services for Afghan Survivors of Combat (SASIC) and Survivors of Torture (SOT) teams in providing trauma-informed, client-centered services to IRC participants through administrative coordination and effective communication between team members and departments.
· Manage In-Kind/”Match” documentation with community partners and other donated service providers, ensuring appropriate documentation and record keeping, as well as documenting and reporting value of donated services and volunteer hours.
- Review and update services intake paperwork and process, as needed. - Gather, input, and report monthly and quarterly data and developments. - Support program evaluation and assessment activities. - Input program activities and data into database. - Support program supply needs in coordination with Operations team. - Process monthly financial reports from sub-award partners. - Initiate the payment request process using IRC’s internal financial management system for programmatic financial needs. - Ensure payment requests are made and completed in a timely manner to meet deadlines. - Record payments according to established operations procedures and maintain proper documentation to ensure compliance with IRC standards and donor requirements. - Conduct proper financial reconciliation using IRC operational tools. - Maintain and manage administrative documentation and processes.
· Support maintenance of available community resources database.
- Participate in program meetings, and staff development activities. - Comply with all policies, procedures, and protocols of the organization. - Responsibly represent IRC through communications with external program participants, partners, and community members. - Other responsibilities as needed and assigned.
Key Working Relationships:
Position Reports to: Senior Manager for Health & Wellness
Position Supervises: N/A
Other Internal and/or external contacts:
*Internal*****: All IRC Seattle program teams – Resettlement, Economic Empowerment, Survivor Services, Youth Program, Finance team, Operations team, Development team, interns and volunteers
External: Harborview Medical Center, Health Point Community Health Centers, MAPS-MCRC, Washington State Department of Health, Seattle King County Public Health, Public Health Refugee Screening Program, Kabul Washington Association, Northwest Immigration Rights Project (NWIRP)
Qualifications Job Requirements:
- Relevant degree or equivalent professional and/or lived experience - Experience providing administrative support to non-profit social services organizations or programs - Excellent organizational skills, high level attention to detail - Demonstrated ability to navigate and use web-based financial, project management, and database platforms - Experience working with immigrants who have experienced harm, cross-cultural or overseas experience accepted - The skills and knowledge typically acquired through 2-3 years of work experience delivering administrative support to programs providing services to people who have experienced harm - Demonstrated experience with trauma-informed, person-centered approach - English proficiency, both spoken and written, and professional proficiency in relevant language(s) spoken by local refugee and immigrant communities - Strong intercultural communication skills: demonstrated ability to work effectively with people from diverse backgrounds and across language diversity - Ability to maintain quality notes and documentation in accurate and timely manner - Commitment to anti-racism and ongoing learning - Comfortable working in high-stress, multicultural environments; must be adaptable, flexible, and patient - Excellent problem-solving skills combined and the ability to prioritize duties and manage time effectively - Proficient with Windows operating system and confidence in computer skills (word processing, email, data entry); willingness and ability to learn new software - Ability to work independently to ensure proactive, quality performance of duties, as well as ability to work as part of a team - Access to reliable transportation to travel regularly throughout the service delivery area
Working Environment:
- Standard, professional office environment; hybrid remote and in office; flexible work environment
COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: IRC is an equal opportunity employer and we value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
IRC- leading the way from harm to home
Please Apply at http://www.rescue.org/careers
Potential interview questions
| Can you describe a time when you effectively managed multiple tasks under tight deadlines? | This question assesses your organizational and time management skills in high-pressure situations. | Provide a specific example, detailing the tasks, the deadline, and how you prioritized your efforts. |
| How do you ensure effective communication within a multicultural team? | This evaluates your intercultural communication skills and teamwork approach. | Pro members can see the explanation. |
| Describe an experience where you had to document sensitive information accurately and timely. What challenges did you face? | Pro members can see the explanation. | Pro members can see the explanation. |
| What approaches do you take to maintain a trauma-informed approach in your work? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell me about a time when you solved a problem in a resource-constrained environment. What was the outcome? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 3 years ago
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Updated 1 year ago
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Source:
rescue.org
