Network Technician
Support network operations and security management, train colleagues, ensure connectivity
Overview
Support network operations and security management, train colleagues, ensure connectivity
You have:
- Experience with installing, configuring, and maintaining network equipment in a Cisco environment.
- Ability to manage and ensure optimal operation of network services.
- Experience in providing support for communications/data connectivity issues.
- Knowledge of Microsoft Power BI or any analytics tool.
- Ability to work in difficult and harsh conditions.
Contract
This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.
UNMISS was established in 2011 under the auspices of the UN Department of Peacekeeping Operations (DPKO); subsequently, UNMISS mandate has been renewed through resolutions 2057 (2012), 2109 (2013), 2155 (2014), 2187 (2014), 2223 (2015), 2241 (Dec. 2015), 2304 (2016) and 2327 (2016), 2392 (Dec. 2017), 2406 (Mar. 2018).
The UN Volunteer Network Technician will be under the direct supervision of the Field Technology Section’s (FTS) Coordinator in the Field Office, will perform the following duties:
• Installing, configuring, maintaining network equipment and services in a mostly Cisco network environment;
• Providing backbone support via optical fiber cables to various sites as required;
• Providing support to communications/data connectivity;
• Assisting in the installation, testing, labeling and commissioning of structured Cat5e/Cat6 and fiber optic cables both indoor and outdoor networks;
• Liaising with other sections/units regarding network services;
• Using network management and monitoring tools to troubleshoot, analyse and report resources utilization;
• Implementing and supporting network security features such as firewalls, SSL-VPN access, IDP/IPS, and Security Management systems;
• Ensuring the installation of all UTP and STP cables meet the TIA 568B (TIA/EIA TSB-67 standards) or other applicable international standards;
• Assisting with plans for the layout and installation of communications closets (cabinets/rack) and the terminations of communication cables and/or main distribution points (MDFs);
• Assisting with the preparation of specifications for the requisition of equipment and services related to the networking operation;
• Managing and ensuring optimal operation of the Field Office network services;
• Coordinating with other internal and external specialists to ensure proper connectivity of the Field Office network to the Internet and other external services;
• Intentional training and mentoring of national colleagues;
• And, perform other duties as required.
• Professionalism • Teamwork • Client Orientation • Technological awareness
user support and ICT-related issues is required • Good technical knowledge of various ICT technologies and equipment. Basic knowledge of iNeed, FSS and other UN corporate/enterprise applications is highly desirable. • Basic knowledge on Microsoft Power Business Intelligence or any other analytics tool to provide basic support to our clients is highly desirable.
Living conditions vary between UNMISS duty stations. Each duty station where UNMISS has a field presence has basic residential camp facilities, which includes running water and electricity. Candidates should be aware that accommodation may be austere with the possibility of water shortages and power blackouts. On arrival in Bentiu accommodation will be on a share basis. Ablutions will also be shared. As the accommodation situation improves single unit accommodation, with an attached ablution, should become available in all locations.
All UNMISS duty stations apart from Entebbe, Uganda are considered non - family duty stations. The security level of UNMISS duty stations is classified by the UN Department of Safety and Security (UNDSS) who will brief on arrival. A number of locations in South Sudan are prone to conflict.
Primary health care services (preventive and curative) are provided in 11 United Nations Owned Equipment (UNOE) Level-I clinics, 21 Contingent Owned Equipment (COE) Level-I clinics, 5 COE Level-II medical facilities within the mission area and the establishment of contractual agreements for Level-III and Level-IIII care outside the mission area. The 5 Level-II facilities available in Juba, Bentiu, Bor, Malakal and Wau, run by the Troop Contributing Countries (TCC), take referrals from the Level-I clinics and provide hospital-based care.
The climate is tropical with a rainy season in many areas, which should normally span from around April to October. Ability to live and work in difficult and harsh conditions is essential.
Potential interview questions
| Describe a time when you had to troubleshoot a network issue under pressure. | This evaluates your problem-solving skills and ability to function in stressful environments. | Provide a brief overview of the challenge, the steps you took to resolve it, and the outcome. |
| How do you prioritize tasks when you have multiple technical issues to resolve? | This helps assess your organizational and time management skills. | Pro members can see the explanation. |
| Can you give an example of a time you had to explain a technical issue to a non-technical colleague? | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you use to stay updated with new networking technologies? | Pro members can see the explanation. | Pro members can see the explanation. |
| Share an experience where you worked effectively as part of a team to complete a project. | Pro members can see the explanation. | Pro members can see the explanation. |