National Consultant: Technical Support for the Development of a Mobile and Web-Based Remote Monitoring System for the Regional Open WASH Program for Refugees and IDPs (R-WASH) in East Africa
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https://www.unicef.org/washBackground and Justification
UNICEF East and Southern Africa Regional Office (ESARO) and the UNHCR regional office in Nairobi have secured funding from KfW for the Regional WASH Program for Refugees, IDPs and Host Communities in East Africa (R-WASH), a program designed to be implemented and expanded in phases as funds are secured. The program commenced in 2021 and the programme covers 3 major refugee/IDP camps and host community locations in Kabasa and Quansaxley in Dolow Somalia, Kabribeya, Sheder and Aw-Barre in Ethiopia, and Kasalla in Sudan
The programme involves in CAPEX and OPEX investments to establish new reticulated urban water supply systems for the host community and refugee communities. The programme will also include immediate emergency water supply interventions which will be largely implemented through UNHCR. To ensure the quality and consistency of data provided by implementing partners/vendors to the R-WASH Governance Structures which include BMZ, KfW, UNHCR, UNICEF and Host Governments, and to also ensure alignment with already developed instruments such as the Results Framework, dedicated technical support for monitoring is required to be provided within the R-WASH Programme Implementation Structure.
With remote monitoring system successfully pilot tested in Ethiopia, there is now need to fully deploy the system, to other R-WASH programme locations. As this was a bespoke development of the system, support from an IT expert is requirement for the full deployment of the system, as well as migration of the system to UNICEF’s cloud working space environment. Thus, there will also be need for facilitation, co-ordination, and support to the technical working groups working on the deployment of the remote monitoring system, technical issues are likely to arise which will require support of an IT expert to resolve.
Scope of Work
- *Goal and Objective*****: Under the supervision of the Program Manager (R-WASH), with guidance and oversight of the Regional Advisor - WASH, the consultant will provide technical support to, (i) Field deployment and support for resolution of technical issues arising therefrom, of the R-WASH remote monitoring system, (ii) Capacitation of field teams on the use of the system and on-demand backup support, (iii) collecting, recording, validating, and documenting project results using the remote monitoring system.
The objectives of the assignment are to:
- To oversee the full deployment of the prototype of the online/remote monitoring system for the R-WASH Program, in support of regular monitoring of the R-WASH program interventions, as well as support for the development of web-based dashboard for data visualisation and analysis.
- Activities and Tasks:
Task 1: Deployment, enhancement, and implementation of the Remote Monitoring System for the R-WASH Program Results
Deployment, enhancement, implementation of an online/remote monitoring system with the capacity for mobile phone-based data collection and entry focused on the R-WASH Results Framework.
Enhancement and implementation of procedures for collection, validation, approval, processing, presentation, and use of data, with clear roles and responsibilities for specific user groups.
- Enhancements, testing and implementation of a web-based console which provides a clear and actionable overview of the data with capacity for visualization of the data i.e., maps, infographics, customized dashboards, etc.
Task 2: Remote Monitoring, Data Collection and Management
- Oversee the management, and implementation of the use of the online/remote monitoring tools for data collection,
- Provide technical support to partners i.e. country level R-WASH Technical working groups
- Teams which include Government Ministries, and other key stakeholders on collection of data/results with reference to the R-WASH Results Framework.
- Quality assurance: validation of the data entries and facilitate for data cleaning.
Task 3 : Facilitation for Capacitation /On -Demand Backup Support:
- Development of training materials and user guidelines for the remote monitoring system.
- Technical support for capacitation of field teams on the use of the remote monitoring system.
- Facilitate for any technical modifications, to incorporate feedback from the field, and undertake additional trainings where needed.
Task 5 : Technical Support for hosting of the Renewable Energy Sizing Tool.
- Support the migration of the renewable energy sizing tool to UNICEF standard specifications for web/cloud hosting.
Task 6 : Reporting
- Provide technical support for reporting of WASH program results, through development of infographics, maps, PowerPoint presentations, etc. to illustrate the WASH Program Results.
- Work relationships:
The Consultant will be supervised by the Program Manager (R-WASH), with the guidance and oversight of the Regional Advisor - WASH.
- Outputs/Deliverables:
Activity
Deliverable
Duration
(Estimated # of days or months)
Timeline/Deadline
Schedule of payment
Ethiopia Deliverables
Training of R-WASH Technical Working Group in Ethiopia on the Data Analytics, using the remote monitoring system Tools
Training Report on Data Analysis
5days
By end of first month of the assignment
Payment upon submission and approval of the 2 deliverables for Ethiopia
Technical Support and Quality Assurance /validation of data entries
Baseline KPIs Validation Report
5 days
By end of first month of the assignment
Sudan Deliverables
Training/Capacitation of R-WASH Stakeholders on remote data collection, and technical support for baseline field data collection
Training Report on Deployment R-WASH Remote Monitoring System in Sudan
10 days
By end of the third month of the assignment
Payment upon submission and approval of the 3 deliverables for Sudan
Training of R-WASH Technical Working Group in Sudan on the Data Analytics, using the remote monitoring system Tools
Training Report
5 days
By end of the third month of the assignment
Technical Support and Quality Assurance /validation of data entries
Baseline KPI’s Validation Report
5 days
By end of the third month of the assignment
Somalia Deliverables
Training/Capacitation of R-WASH Stakeholders on remote data collection, and technical support for baseline field data collection
Training Report on Deployment R-WASH Remote Monitoring System in Sudan
10 days
By end of the second month of the assignment.
Payment upon submission and approval of the 3 deliverables for Somalia
Training of R-WASH Technical Working Group in Sudan on Data Analytics, using the remote monitoring system tools
Training Report
5days
By end of the second month of the assignment.
Technical Support and Quality Assurance /validation of data entries
Baseline KPI’s Validation Report
5 days
By end of the second month of the assignment.
ESARO Deliverables
Technical Support for migration of the renewable energy sizing tool to UNICEF’s standard cloud hosting specification
Renewable Energy Sizing Tool, Deployed and Functional
3 days
By end of the 4th month of the consultancy
Payable upon submission of migration of the renewable energy sizing tool, and development of guidance manuals
Development of Guidance Manuals on the Remote Monitoring System based on lesson learnt on deployment/utilisation of the system in the field
Guidance Manuals
10 days
By end of the 4th month of the consultancy
Development of a mobile based application for the Remote Monitoring System compatible with Android and IoS.
Mobile App Developed Approved on Android, and IOS app Stores
25 days
Spread over month 2 to 5, and due by end of month 5
Payable upon submission and approval of final report on Mobile Application Development
System Upgrades, and Enhancements for the R-WASH Remote System
System Upgrade and Enhancement Report, with log of system faults, and rectification/ system upgrade.
3 days per month for 6 months in total 18 days
Monthly, with final report after the 6th month
Payable upon submission and approval of final report, with system enhancement, and lessons learnt.
Final Report, on lessons learnt and recommendations etc for Future System Upgrade
Final Report
5 days
By end of Month 6 of the consultancy
Payment Schedule
As per output and deliverable table above.
All deliverables will have to meet expected quality and standards as assessed by the supervisor of the assignment. Should the consultant fail to deliver as per expected quality and standards, UNICEF reserves the right to amend the pay-outs accordingly, or to delay them until satisfactory submission has been received.
Desired competencies, technical background, and experience
- Education: Advanced university degree (Master's or above) in Computer Sciences, Software Engineering, Information Systems Management, Monitoring and Evaluation, or a related field with specialised training in information systems.
- A first University Degree (Bachelor's) in a relevant field combined with 2 additional years professional experience may be accepted in lieu of an Advanced University Degree.
- Work Experience: A minimum of five (5) years of progressive professional work experience at the national and international levels in conceptualizing, developing remote monitoring systems in developing countries, as well as experience in programme monitoring and evaluation.
- Exposure to and awareness to, remote monitoring mobile/web-based tools / solutions, system utilities and development tools, application software packages, information management systems and PC-based packages used in development or support of remote monitoring and evaluation.
- Excellent analytical skills and fluency in English is required.
- Proven ability to: (i) handle multiple tasks under pressure with short deadlines; (ii) ability to work independently, seeking guidance on complex issues; and (iii) excellent interpersonal skills, proven team orientation and the ability to work across unit boundaries
- Developing country work experience and/or familiarity with emergency is considered an asset
- Languages Needed: Full proficiency both oral and written English. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset
- Must exhibit the UNICEF Core Values of:
- Care
- Respect
- Integrity
- Trust
- Accountability
- Sustainability
- Core Competencies:
- Demonstrates Self Awareness and Ethical Awareness
- Works Collaboratively with others
- Builds and Maintains Partnerships
- Innovates and Embraces Change
- Thinks and Acts Strategically
- Drives to achieve impactful results
- Manages ambiguity and complexity
Administrative issues
The contract will be issued by UNICEF Eastern and Southern Africa regional Office (ESARO). The Focal Person for all communications is the Program Manager R-WASH. The Consultant will liaise with UNICEF for any matters regarding the contract management. The consultant will seek inputs from and regularly liaises with the Program Manager – R-WASH for all important matters related to the assignment throughout the period of its implementation, with the guidance and oversight of the Regional Advisor - WASH.
Remarks:
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.
UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.
Added 9 months ago
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Updated 8 months ago
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Source:
unicef.org
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