National Consultancy - Accountability to Affected People (AAP) Roadmap Development (6 months)

Contract

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UNICEF works in some of the world’s toughest places to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, a hero!

Pakistan was the sixth country in the world to sign and ratify the Convention on the Rights of the Child less than one year after it was adopted by the United Nations General Assembly in 1989. However, children and adolescents living in Pakistan still face acute challenges.

UNICEF supports the Government of Pakistan to accelerate progress for children, work to achieve Sustainable Development Goals (SDGs), and help children realize their rights under the Convention on the Rights of Children. This will be made through, among others things, strong partnerships with provincial authorities, teachers and health professionals, frontline workers and social mobilizers, communities, and families, and of course, the children and adolescents themselves.

In particular, UNICEF will work so that:

• Every child survives and thrives -- being in good health, immunized, protected from polio, and accessing nutritious food.
• Every child learns.
• Every child is protected from violence and exploitation and registered at birth.
• Every child lives in a safe and clean environment, with access to safe drinking water and adequate sanitation.

To learn more about UNICEF’s work in Pakistan, please visit the country website www.unicef.org/pakistan and videos on YouTube and Vimeo

The UNICEF have revised and updated the Core Commitments to Children (CCCs) in Humanitarian Action (CCCs) by integrating the AAP principles. Accountability to Affected People (AAP) is defined as an active commitment to use power responsibly by taking account of, giving account to, and being held to account by the people humanitarian organizations seek to assist.

It underscores benchmarks not only applicable to humanitarian action but equally relevant to regular programming or development work. UNICEF’s goal is to make accountability commitment up front and center, to ensure at-risk communities and affected people (including children) have inclusive voice and meaningful participation to access services and other forms of rights they are entitled to.

Under the supervision and guidance of the SBC Chief, the consultant will develop a roadmap to implementation of AAP principles. Consultant will work in coordination with Pakistan National Disaster Management Authority (NDMA), Local CSOs and relevant UN agencies.

You can make a difference by executing the following tasks and deliverables as per timelines as under:

Scope of work & Tasks

• Mapping of all existing AAP mechanisms across Pakistan

The Consultant will conduct a desk review of key documents about AAP, and conduct key informant interviews to map the emergency response mechanism, existing structure in the target communities, and relevant information from the Government, UN and partners and identify gaps in implementation at all levels of interventions

• Develop AAP roll out roadmap

Consultant will lead the development of a AAP strategic plan of action for initiating or reinforcing existing AAP interventions. The plan should be informed by and integrated in the overall regional response plan of all affected/vulnerable population of the country in consultation with sections and partners, with clear deliverables, indicators, and timeframes.

• Facilitate development of Community Feedback Mechanism (CFM)

Engage with relevant Government, UN agencies, NGO partners and community groups to design, pilot

and adapt CFM. This should include developing a set of safe, trusted and preferred mechanisms for two way communication with the affected populations, which receives and respond to complaints, concerns,

feedback and reports. This includes early classification of complaint category (e.g. sensitivity and urgency), development of Standard Operating Procedures (manual processes and automation processes), defining consent and define data protection policies and practices, and mapping of data flow from complainant to organizations.

• Roll out of trainings/CB session on AAP across all provinces include AJK and GB.

Consultant will Develop/update CB module on APP. Consultant will Organize and facilitate AAP specific training and or integrate AAP in relevant learning and other capacity building sessions for frontline workers and decision makers

Tasks:

• Desk review report of current AAP mechanisms and key informant interviews to map relevant information at national and provincial level.
• Conduct Rapid information and communication needs assessment with relevant stakeholders to assess the level of access to CFM, type of information provided, referral pathways
• Presentation of rapid assessment findings a develop AAP road map/action plan to enhance current AAP approaches
• Roll out of trainings/CB session on AAP across all provinces include AJK and GB.
• Facilitate the development of Complaints Feedback Mechanism (CFM) for AAP
• Submission of Final report

Deliverables

• Desk Review of AAP mechanism
• Need Assessment report
• AAP Road Map
• Capacity Building Trainings
• Establish Complaints Feedback Mechanism
• Project Report

Timeline

Deliverables to be submitted end of each month.

To qualify as an advocate for every child you will have…

• An advanced university degree (Master’s or above) in social sciences, humanitarian affairs, public policy or other related field is required.
• A first University degree (Bachelor’s) combined with 2 additional years of professional experience may be accepted in lieu of an advanced university degree.
• A minimum of six (6) years of relevant professional and progressive experience including having worked with the UN and/or NGO with specific focus on coordination and program management.
• Practical field experience in emergency preparedness and response, accountability to affected populations, community engagement in humanitarian or development sector.
• Experience in designing and facilitating participatory training including to senior staff and other learning sessions with diverse, multicultural teams.
• Similar work experience with other UN agency, international organization or other development partners is an asset.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

• Estimated Duration: 6 months
• Applicants must submit a financial quotation indicating a monthly fee as part of the application against each deliverable.
• At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.