Monitoring & Evaluation Officer (Social Behavioural Change- Research) NOB, Kyiv

Contract

This is a NO-2 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-2 contracts.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfil their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

UNICEF Ukraine

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How can you make a difference?

Key End-Results Expected

1. Integrated Monitoring, Evaluation & Research Planning (IMEP) is prepared and in place to provide strategic priority and realistic activities plans for social and behaviour change interventions.

2. Timely monitoring and measurement of changes in conditions due to programmes or policies in the country or region are conducted with behavioural insights and social norms analysis with the participation of relevant partners and provided to the Country Office and national partners to facilitate national planning and assess the impact of the programmes and policies, and report on the progress being made.

3. Performance of social and behaviour change interventions, campaigns and activities are systematically monitored, and data for key indicators are collected, analyzed and made available to management and the Country Management Team.

4. Social listening data is gathered, analyzed and presented to the Country Office and national partner for further strategy and activities planning.

5. Effective mechanisms to ensure accountability to the affected population are established and managed.

6. The research, monitoring and evaluation capacities of the Social and Behaviour Change section are strengthened.

KEY ACCOUNTABILITIES and DUTIES & TASKS

1. Integrated Monitoring, Evaluation & Research Planning (IMEP)

Integrated Monitoring, Evaluation & Research Planning (IMEP) is prepared and in place to provide strategic priority and realistic plans of activities for social and behaviour change interventions.

Duties & Tasks

• Make professional contributions to and provide technical assistance for the planning and establishing the major research, monitoring and evaluation in the area of social and behaviour change activities in multi-year and annual IMEPs, which is to be reflected in the CO annual plan, inform and support emergency response. .
• Participate in management studies and support/participate in thematic/strategic evaluations to improve development & organizational effectiveness in social and behaviour change area.
• Support and contribute to effectively joint evaluations with developmental and emergency resppartners, including joint evaluation of UNICEF or multi-partner programs.
• In close consultation with management and liaison with partners, make a professional contribution to the formulation of the IMEPs from a sound results-based programming process and collaborative working relations with partners
• In close coordination with partners, ensure that the IMEPs include data collection activities that provide accurate and relevant data on key activities and results, including results for children.

2. Situation Monitoring and Assessment

Provide technical support to ensure that the Country Office and national partners have a timely and accurate measurement of change in conditions in the country or region, including monitoring of socio-economic trends and the country’s wider policy, economic or institutional context, social norms and behavioural insights to facilitate planning and to draw conclusions about the impact of programmes or policies.

Duties & Tasks

• In coordination with other stakeholders, support the collection of reliable and evince based data on social norms and behavioural insights of relevant audiences to improve integrated national and CO planning and emergency response
• Support management of available baseline information on national statistics and key indicators presented in a coherent, visually immersive, and interactive way (e.g. using Power BI software)
• Coordinate with the Country Office and partners and assist in their using up-to-date information in, among other things, humanitarian needs assessments, Situation Analysis, Common Country Assessment, Early Warning Monitoring Systems, Annual Reviews, Mid-Term Reviews, and Annual Reports or other progress reports.
• In humanitarian response, provide technical support for a rapid assessment and research in close coordination with the Monitoring&Evaliation section on perception, knowledge and attitudes, and behavioural insights in line with core commitment for children (CCCs). Provide technical support to ensure the CO has the information necessary for UNICEF to report on, guide the interventions effectively, and advocate for children’s rights through established social listening mechanisms.
• Apply and implement such tools as formative research, user testing and prototyping, feasibility testing, and impact evaluation to effectively build social and behaviour change interventions for the CO emergency and development programmes.

3. Accountability to Affected Population

Establish, manage and maintain effective mechanisms to ensure accountability to the affected population.

Duties & Tasks

• Develop and implement appropriate means for affected populations to provide feedback and to complain about their experiences and perspectives on UNICEF’s programmes and responses, including on sensitive issues.
• Ensure regular data analyses will be integrated into decision-making and planning of social and behaviour change interventions.
• Provide regular reports to programme sections.
• Support communicating feedback responses to affected populations and wider audiences.

4. Programme Performance Monitoring on Social and Behavioural Change.

Provide technical support to ensure that the Country Office has quality information to assess progress towards expected results established in annual work plans and emergency response

Duties & Tasks

• Provide technical support as necessary to identify and adjust a set of programme performance indicators on social and behaviour change, in the context of the multi-year and annual IMEPs, the Annual Management Plan and Annual Work Plans, as outlined in the Programme Policy and Procedures Manual (especially, Chapter 6, section 6: IMEP).
• Provide technical support to ensure that monitoring systems are in place and that key annual programme indicators are tracked and analysed, including those related to social norms and behavioural patterns, and regularly provided to the Country Management Team/ Senior Management Team to guide programme and management decisions.
• Carry out data collection and analysis from field visits to feed into to programme performance monitoring.
• Keep tracking follow-up action based on management decisions resulting from Country Office performance monitoring and evaluating social and behaviour change.
• Compile monitoring and evaluation information/data on social and behaviour change and make them available to programme/planning sections.
• Contribute to preparing management reports (e.g., relevant sections of the annual reports), drawing on monitoring and analysing key management and performance indicators.
• Assist in preparing reports on systemic issues, developing case studies, and peer review papers on social and behaviour change interventions in Ukraine.

JOB GRADE FACTORS

Level 2

• Acts in a support role for substantive part of the functional areas in the small or medium country office. May be responsible for implementing small-scale monitoring and/or evaluation activities at project and activity level.

• The nature of work is primarily conceptualization, analysis, interpretation, and problem identification, leading to drawing methodical conclusion and making analytical/operational recommendations.

• The work requires assuming active team member or substantive contributor role.

• The work requires efforts to build partnership for engagement with counterpart and immediate customers, as well as ability to liaise with knowledge institutions.

• The results of work have is more of individual contribution and a team member, and take the form of professional work and standard services timely and consistently delivered.

• Performance is measured by the scope of functional/technical areas, professional foundation, the degree and quality of engagement, supportive efforts, exposure to risk, responsiveness, working relations with colleagues and collaborators in the same field of work or clients in the direct contact.

• The impact of work affects delivery of products/services, as well as performance of systems, processes and team(s).

QUALIFICATION AND COMPETENCIES

1. Education****:

University degree in social sciences, behavioural science, behavioural economics, development planning, advanced statistical research and analysis.

2. Work Experience****:

• At least 2 years of professional work experience in developing and conducting nationwide research, monitoring and evaluation activities for programme development.
• Experience working with information management, data visualization solutions, monitoring and data collection systems.

• Experience working with grievance and feedback mechanisms is an asset.

  3. Language Proficiency

Fluency in English is required. Knowledge of another official UN language and Ukrainian language is an asset.

4. UNICEF values and competency Required

i) Core Values

• Care
• Respect
• Integrity
• Trust
• Accountability

ii) Core Competencies (For Staff with Supervisory Responsibilities) *

• Nurtures, Leads and Manages People (1)
• Demonstrates Self Awareness and Ethical Awareness (2)
• Works Collaboratively with others (2)
• Builds and Maintains Partnerships (2)
• Innovates and Embraces Change (2)
• Thinks and Acts Strategically (2)
• Drive to achieve impactful results (2)

• Manages ambiguity and complexity (2)

  5. Technical Knowledge

a) Specific Technical Knowledge Required (for the job)

(Technical knowledge requirements specific to the job can be added here as required.

• Knowledge of Project and Activity Evaluation.
• Professional technical knowledge/expertise in monitoring and data collection.
• Knowledge and practice in behavioural insights and analysis of social norms.
• Knowledge and practice in social listening tools.

• Knowledge of working with information management and data visualisation.

  b) Common Technical Knowledge Required (for the job group)

• Professional technical knowledge/expertise in demography, statistics, and data management.

• Methodology of M&E, theories, standards and models, quantitative/qualitative/mixed methods, validity/reliability testing of data, data analysis and interpretation, and statistical inference methods.
• Professional technical knowledge/expertise in Activity Monitoring & Evaluation, Evaluation Design, data analysis, and reporting.
• Professional technical knowledge/expertise in behavioural science.
• Gender equality and diversity awareness

c) Technical Knowledge to be Acquired/Enhanced (for the Job)

• Knowledge/expertise of best practices, lessons learned and communication.
• Understanding of UNICEF’s policies and procedures for programming, monitoring and evaluation guidelines.
• Latest programme monitoring and evaluation theory, methodology, technology and tools.
• Understanding of UN Mission and system; and International Code of Conduct.
• Understanding of UNICEF Mission Statement and observance of UNICEF Guiding Principles.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust, Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements. UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.